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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I looked up tickets, found seats I wanted, purchased them (for too much extra costs included) and that's pretty much it.
Final prices and markup not clearly displayed. No refunds. All sales final. Convoluted process in receiving ticket, including being forced to fill out this online review.
I don't want to leave feedback this us ridiculous I just want to download my tickets
Fast and easy transaction, satisfied with prompt service,
Stop trying to sell me more stuff after I sign out!
Would purchase from here again. Hoping it is not going to be to packed but exciting
It pretty easy to use I didn't have no problems at all and I even have the app to secure my tickets
Fees seem very high ($40+ a ticket x 3 tickets) on tickets that someone obviously only bought to re-sell for profit.
I am frustrated l, my credit card has been debited, yet I am unable to download my tickets. Please short the purchase and credit my credit card.
It was very user friendly, easy, and quick. I will use again in the future.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members