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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Clear cut and easy. I guess I need more words bc it will not accept my description.
My ticket cost nearly 50% more than the original quote! That's ridiculous!
I'm glad I bought the ticket. Experian was Easy to use and fast service. But It was a bit expensive.
I bought tickets more than 40.
However it's hard to find seats for each one.
You cannot buy everything at one time.
Also even you bought, the ticket helpers who standing at hall not help you at all.
Each helpers were talking to me different seats even there are 305 or 307.
It was horrible and terrible experience to me and them whoever I introduced to come and saw the shows.
It's a good, quick site for selecting tickets, but the venue map isn't detailed enough to show rows and seat numbers to help you know where exactly a seat is.
Too many extras and trap offers and fees I have never bought tickets this way before, and I'm confused about the process. The fees are ridiculously high.
Im frustrated because I won't receive my tickets until one day before the event and spent over $900.00!
Great and easy. Critical will be getting them! Made for a great evening!
I hope I did everything correctly. Not used to this digital online stuff. I'll feel better once we've actually attended the concert.
Easy and fast, received the email quickly. User friendly, easy to navigate
Lots of specifics given in email communication. Now I have to pad my character count.
Went well, awaiting my tickets. I do not have anything else to add.
A lot to learn as this is first transaction with this vender for my use
Thought I was buying at face value. They appear to work with Ticketmaster as my tickets are now in my account, however I paid twice what I would have if I would have purchased through Ticketmaster. My fault I guess however these aftermarket ticket resale companies are getting better and better at disguising themselves as the real deal original ticket sales outlet. Tickets on Sale is definitely not an original ticket sales outlet.
Amazing! Especially for a first time purchaser it was quick and easy
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members