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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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On the way to the event I hadn't received my email. I had ordered them seven hours prior. I had to look them up by confirmation/ref. # then they came through. Maybe don't procrastinate in case there is a problem.
I immediately received my confirmation email but never received my mobile ticket which I figured would be sent same day or a bit later
Spur of the moment moment purchase. Smooth process, will use in the future.
Great service, so satisfied with the delivery. I'm exited to go to Rodeo 2025. Thanks
Fooled into using you all in the first place, overcharged, unable to get out of it.
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When tickets are $40, it sucks paying almost half in taxes and delivery fees.
Quick and simple way to get tickets for theatre performances at Morrison.
Awesome... God Bless! You guys are awesome... I love paying $300.00 for $80.00 tickets:-(
Philipians 4:13
Thks a lot $99 per ticket fee ridiculous and insulting. I would be able to enjoy many more concerts if these fees weren't so high!
I'm required to do this for some reason and for some reason it has to be 50 words
No problems with my interaction. I have no concerns with my experience
Simply. Little confused at first but I figured it out. Could be a little bit more user friendly. Hope to have a good experience
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members