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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I do. It have a seat assignment, only a row and section. Please explain.
We saw the row where the tickets were sold, but don't know the seat numbers. We have no idea if we're closer to center or farther out in the wings. It would be better to know where we're sitting for the price we're paying.
Smooth and on time. Helpful ushers and nice venue for a concert. Parking was an issue because the lot was closed and we were diverted to the street to find parking.
I purchased four tickets at $100 each and haven't received them. I want a refund please.
I received 4 emails confirming my order. But when I down load the AXS app No ticket
I got my primo tickets quick and easy. I ordered from the seating chart and they delivered.
My purchase experience was fine. I will not feel confident until the tickets are transferred to me.
Bought the pass. All good. Thought it was garage but no problem.
I was able to look at lots of ticket options for the show. It made it easy to keep my budget. I got great seats too!
The color coded diagram really helped, but a email to confirm the our receiving of the confirmation email was annoying, especially since it brought me back to this page, which I thought I already submitted.
Fast and accurate, we bout them when we arrived to Dallas from Querétaro (Mexico) and when we were driving to Oklahoma City to catch the game we received the confirmation and downloaded the tickets. It was a great game and experience for my son and me. Thanks guys.
Seemed fine. I hope it works when I need it to. It exactly sure where I am going.
Convenient, easy, and fast. The verification call was reassuring.
Very smooth process to buy tickets on this website. Had absolutely no problems.
This is the third time I've been asked about the conference formation email
Great sale! Easy way to get tickets! Great price! Set satisfied with our entire purchase
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members