On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
An actual easy site to purchase tickets. Fast and efficient.
The process was seamless, made very easy. I would recommend. The fees do seem to be a little high.
Experience was good so far. I received my tickets and everything in a timely manner
Like i said. Quick and easy to buy. Super simple. How many characters!
I see that their is no options to get physical tickets sent to my home address...I am from out of country and may not have my cell phone with me for the game...so I need a physical ticket.
My first time using I waiting to see my tickets. I hope everything is legitimate in here. I'm excited to see the globe Trotters
Thank you,this was an easy process. Im satisfied with my order and I look forward to ordering again
Bought two wolves tickets that were labeled as $20 each "plus taxes and fees". Bought the tickets and it was over $80. My email confirmation and "receipt" was not itemized, so I couldn't see how much the taxes and fees were individually, and I couldn't find that information on the site before I purchased my tickets.
Very easy with no issues. I have used this service several times with no issues.
Quick and effective I got the tickets reserved for the match I wanted.
Easy and efficient! I am awaiting the tickets by email. The website was easy to maneuver and I was able to choose my tickets my section.
Seller doesn't transfer tickets until day before show.
I dislike this company and service.
Good ehehshhfnsnabahdhdjdjdjdkdjdjdjdjdjdjxjxjxnxnxnxnx
Was a great and smooth experience. Very informative on when tickets would be made available and also a follow up to make sure that the tickets were received.
My first time so was bit confused by process.
I got confirmation email. But told I wouldn't get ticket till the future on March 12. That is two days before concert. Not happy with that. It is unnerving. I hope I get ticket.
Good it went well. I'm not quite sure what else to say. I paid for it and I got it..
Although the purchase was fast, I have yet to see the which seats are assigned and of course would like to get the actual receipt of the ticket with the seat assignment, without waiting until May3,2025.
Right now I have paid for the tickets but I don't really have tickets which is an uncomfortable position to be in.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members