Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TicketsOnSale

TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
How would you rate TicketsOnSale?
grey stargrey stargrey stargrey stargrey star

TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

62,846 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Anita G.
Unfollow Anita G.
Share Review
Report Review

Hidden fees
February 6, 2025

The final cost was exorbitant and not detailed. Will never use again.

Date of experience: January 27, 2025
Maryland
1 review
0 helpful votes
Follow Tamela B.
Unfollow Tamela B.
Share Review
Report Review

Excellent experience!
February 6, 2025

Although my event has not occurred yet …. Purchasing, the tickets have been a breeze!

It's actually a surprise for my husband, so I'm super excited for our date night with the show at the BSO!

Thank you very much, tamela Wittman

Date of experience: January 27, 2025
Indiana
1 review
0 helpful votes
Follow Kelli K.
Unfollow Kelli K.
Share Review
Report Review

Concerts
February 6, 2025

Received confirmation of order for a concert in August 2025.

Date of experience: January 27, 2025
Alabama
1 review
0 helpful votes
Follow Rachel R.
Unfollow Rachel R.
Share Review
Report Review

Resale tickets
February 6, 2025

I should have done more research and bought tickets elsewhere because these were twice as expensive

Date of experience: January 21, 2025
Canada
1 review
0 helpful votes
Follow Sofie Q.
Unfollow Sofie Q.
Share Review
Report Review

Online ticket Purchase
February 6, 2025

It was a good experience in how smoothly it ran. My one fault is that the prices were not clearly indicated in American currency. Therefore my checkout price was a lot more than I was lead to believe as I was selected my seats.

Date of experience: January 27, 2025
California
1 review
0 helpful votes
Follow Steve D.
Unfollow Steve D.
Share Review
Report Review

First time purchaser.
February 6, 2025

We'll see how the experience progresses once I get the tickets. So far, so good.

Date of experience: January 27, 2025
California
2 reviews
9 helpful votes
Follow Wilson L.
Unfollow Wilson L.
Share Review
Report Review

Still testing the waters. Will evaluate later. It's a strange new world. Never had to buy tickets like this before. Where's the ticket booth? Where's the face to face? Where's the physical ticket? You can tell I am of the older generation and am not used to this. Am not used to the exhorbitant fees ticketmaster charges as the middle man. If I had a choice, I would not buy tickets like this.

Date of experience: January 30, 2025
Canada
1 review
0 helpful votes
Follow Shelly R.
Unfollow Shelly R.
Share Review
Report Review

Ok but cannot add to wallet
February 6, 2025

Ok but can't add to wallet, which may pose annoyance at venue

Date of experience: January 30, 2025
Texas
1 review
0 helpful votes
Follow Douglas R.
Unfollow Douglas R.
Share Review
Report Review

Have not received my ticket transfer!
February 6, 2025

I still have not received my ticket transfer!
Thank you...
I still have not recieved my ticket transfer!
I paid way too much not to receive my tickets!
I missed out on all the pre-sales!

Date of experience: February 2, 2025
Massachusetts
1 review
0 helpful votes
Follow Rosemarie H.
Unfollow Rosemarie H.
Share Review
Report Review

Felt that the second round was unnecessary--waste of my time

Date of experience: February 3, 2025
Massachusetts
1 review
0 helpful votes
Follow Iris R.
Unfollow Iris R.
Share Review
Report Review

T
February 6, 2025

Tjdjfjdjdkkskskskskkakakakakkakakakkakakakakkakakaksk

Date of experience: January 27, 2025
New York
1 review
0 helpful votes
Follow Jason L.
Unfollow Jason L.
Share Review
Report Review

Over priced
February 6, 2025

The worst experience because I was grossly overcharged for the tickets

Date of experience: January 27, 2025
Texas
1 review
0 helpful votes
Follow Amber J.
Unfollow Amber J.
Share Review
Report Review

Happy customer
February 6, 2025

I was able to order my tickets promptly. Very satisfied customer.

Date of experience: January 27, 2025
Florida
1 review
0 helpful votes
Follow Richard O.
Unfollow Richard O.
Share Review
Report Review

All good
February 6, 2025

All purchases good, tickets were quickly confirmed. Look forward to the show

Date of experience: January 31, 2025
Florida
1 review
0 helpful votes
Follow Marisa E.
Unfollow Marisa E.
Share Review
Report Review

Easy, fast and nice seat choices
February 6, 2025

Love it! Please keep me posted about other musicals in Orlando.

Date of experience: January 30, 2025
Ohio
1 review
0 helpful votes
Follow Kristopher J.
Unfollow Kristopher J.
Share Review
Report Review

Ggg
February 6, 2025

Gggggd refute Gregg. Hahn hfffyghhhg gfffhgffggggf gfghggghhh gfgh

Date of experience: January 27, 2025
Maine
1 review
0 helpful votes
Follow Peter I.
Unfollow Peter I.
Share Review
Report Review

Quick service
February 6, 2025

This site was designed and intended to be user friendly, I can attest.

Date of experience: January 27, 2025
Michigan
1 review
0 helpful votes
Follow Jose W.
Unfollow Jose W.
Share Review
Report Review

All good so far thank you
February 6, 2025

Good, I am not dealing with any issues so far, I'll let you know if I do

Date of experience: January 28, 2025
Oklahoma
1 review
0 helpful votes
Follow Jeremy R.
Unfollow Jeremy R.
Share Review
Report Review

Can't get your money if you can't go
February 6, 2025

It was easy look for tickets but sucks when you can't go and they won't give your money back

Date of experience: January 27, 2025
Virginia
1 review
0 helpful votes
Follow Andrew W.
Unfollow Andrew W.
Share Review
Report Review

So far everything is good to go.
February 6, 2025

Smooth experience so far. The show is not for a few months so I will revisit this after the event.

Date of experience: January 27, 2025