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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The seller transferred my tickets the same day I paid for them. Everything went smooth and I have my tickets! I would definitely use this site again!
Why didn't it take my American Express? Also, why all the fiery hoops to jump through just to get my tix?
Ordering online is a great convenience. It saved me from having to go out to purchase tickets.
My experience was very fast and simple I would most like do business again
Tickets were triple the price for each and I didn't realize I was being scammed until post purchase. Never again.
It was annoying that I had to go through an additional process to accept tickets after purchasing the tickets. If I had not noticed that I did not get an email stating I got my tickets, I might not have had tickets. When you purchase tickets and get a confirmation number but find you still have to confirm purchase to "transfer " tickets to me seems ridiculous.
We had no problem navigating this website. Thank you very much.
Show is today and I am still waiting for the tickets. Looks like I may have to chase them down,
Tickets arrived within 5 minutes of purchase. Nothing bad about the experience
I was fine until I kept getting emails asking me if I got my confirmation number and now I have yo fill out a survey that I don't care to do.
A bit disappointed I didn't receive the seat numbers to make sure my two seats are together. Would really like to know.
Great. Can't wait for show. Hoping tickets transfer will go smoothly. I have never used this type of ticketing before.
Although my event has not occurred yet …. Purchasing, the tickets have been a breeze!
It's actually a surprise for my husband, so I'm super excited for our date night with the show at the BSO!
Thank you very much, tamela Wittman
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members