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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The overall process was easy and got my ticket in a few minutes after buying it. The only issue was the overpriced seats but that's on me for not looking up other options. Overall the experience was alright.
It seemed to be easy and with a quick response………………………………………………………………………………….:::.:::….
Placed an order for parking tickets 30 minutes before arriving at the venue. I was skeptical at first but I Received my confirmation with in a few minutes. And Received tickets within with 20 minutes. Definitely will use again.
Was very excited to see that Billy Idol and Joan Jett would be in my neighborhood. I was able to grab two decent tickets for an OK price. Not the greatest price but not too bad. Happy with the purchase.
First time I had to wait for tickets to be sent usually get them right away
My Tickets order when smoothly, it was easy to choose seats and place and order through them.
The process was very easy and quick didn't have any problems
Didn't get the official confirmation for over 24 hours so became anxious but now I understand the process
Cool thank you. Thank you. Thank you.cant wait to go to my event
Nice had a great time to many questions had a great and will have another great time
I got a confirmation of the order, but not the tickets. Says that i will get the tickets before may 28, but the concert is on the 30th…kinda late!
I will update when I have received my ticket. Still waiting for ticket to arrive.
Great job overcharging...I only commented because I have to
I have used ticket resale apps many times before. This is the worst. I always received my tickets within 3 days of order and they would show on my Ticketmaster app for easy access on the day of the event. I have nothing. Also, it said all in pricing then they hit the fees. I bought tix for Thomas Rhett on this site and Kieth Urban tix on Ticketmaster. Your tickets were $8 cheaper per ticket and yet the total was $28 higher after your fees. My daughter signed in under PNC Art Center and thought she was on Live Nation or never would have used this service. Very Disappointed
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members