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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Miss the old days of tickets. Should get them instantly when I buy them.
The title says it all. The seller doubled the price of the seats and between the two seats added $80 in service charges. Really dismaying.
Convenient and easy to use, easier than shaving or showering
Fast and easy, the email gave me everything I needed to enjoy my night
A good experience so far no complaints I would use thus service again
Was ok for online. I prefer person to person. **************
Tickets were ontime and what I paid for. Was a great experience
Not being able to deal directly with the venue, in this case, the NAC, means that there are extra costs - service charges - and having to translate and pay in American dollars when it is not clear from the very beginning of the process that ticket prices are in $US makes me consider using TicketMaster again in the future.
Easy so super easy wicked easy oh my God it's so easy it's like so easy
Everything was fine. I think it's so easy to transfer tickets if you need to and what not. Easy to see the seating chart and pick seats.
I bought the tickets on the San Antonio Livestock and Rodeo site, and thought I was dealing with them.
It's a multi- step process to obtain the tickets from another seller not affiliated with the rodeo. And then still more certainty - Did I do all the steps right? Will the tickets show up?
The overall process was easy and got my ticket in a few minutes after buying it. The only issue was the overpriced seats but that's on me for not looking up other options. Overall the experience was alright.
It seemed to be easy and with a quick response………………………………………………………………………………….:::.:::….
Placed an order for parking tickets 30 minutes before arriving at the venue. I was skeptical at first but I Received my confirmation with in a few minutes. And Received tickets within with 20 minutes. Definitely will use again.
Was very excited to see that Billy Idol and Joan Jett would be in my neighborhood. I was able to grab two decent tickets for an OK price. Not the greatest price but not too bad. Happy with the purchase.
First time I had to wait for tickets to be sent usually get them right away
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members