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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,249 reviews

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Florida
1 review
0 helpful votes
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Review
February 9, 2025

Was ok for online. I prefer person to person. **************

Date of experience: January 29, 2025
Missouri
2 reviews
0 helpful votes
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Tickets ontime
February 9, 2025

Tickets were ontime and what I paid for. Was a great experience

Date of experience: January 29, 2025
Kansas
1 review
0 helpful votes
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Satisfied
February 9, 2025

Grateful for comedians. Your process was quite smooth and efficient.

Date of experience: February 4, 2025
Canada
2 reviews
0 helpful votes
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Expensive extra costs
February 9, 2025

Not being able to deal directly with the venue, in this case, the NAC, means that there are extra costs - service charges - and having to translate and pay in American dollars when it is not clear from the very beginning of the process that ticket prices are in $US makes me consider using TicketMaster again in the future.

Date of experience: February 2, 2025
California
1 review
0 helpful votes
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Good
February 9, 2025

Prices was off the roof this year I do believe. But other than that I do appreciate everything that you did and thank you

Date of experience: January 29, 2025
New York
1 review
0 helpful votes
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Easy
February 9, 2025

Easy so super easy wicked easy oh my God it's so easy it's like so easy

Date of experience: January 29, 2025
Colorado
1 review
0 helpful votes
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Long time
February 9, 2025

Everything was fine. I think it's so easy to transfer tickets if you need to and what not. Easy to see the seating chart and pick seats.

Date of experience: February 4, 2025
Louisiana
1 review
0 helpful votes
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Certain degree of uncertainty
February 9, 2025

I bought the tickets on the San Antonio Livestock and Rodeo site, and thought I was dealing with them.
It's a multi- step process to obtain the tickets from another seller not affiliated with the rodeo. And then still more certainty - Did I do all the steps right? Will the tickets show up?

Date of experience: January 29, 2025
Iowa
1 review
0 helpful votes
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Easier than pie
February 9, 2025

Fast and efficient. I hope the tickets work as well as buying them.

Date of experience: February 4, 2025
California
1 review
0 helpful votes
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It was good
February 9, 2025

The overall process was easy and got my ticket in a few minutes after buying it. The only issue was the overpriced seats but that's on me for not looking up other options. Overall the experience was alright.

Date of experience: January 29, 2025
Arizona
1 review
0 helpful votes
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Well done
February 9, 2025

It seemed to be easy and with a quick response………………………………………………………………………………….:::.:::….

Date of experience: January 29, 2025
Georgia
1 review
0 helpful votes
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Great service
February 9, 2025

Placed an order for parking tickets 30 minutes before arriving at the venue. I was skeptical at first but I Received my confirmation with in a few minutes. And Received tickets within with 20 minutes. Definitely will use again.

Date of experience: January 29, 2025
Florida
1 review
0 helpful votes
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Billy Idol
February 9, 2025

Was very excited to see that Billy Idol and Joan Jett would be in my neighborhood. I was able to grab two decent tickets for an OK price. Not the greatest price but not too bad. Happy with the purchase.

Date of experience: February 1, 2025
Canada
1 review
0 helpful votes
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Waiting for tickets
February 9, 2025

First time I had to wait for tickets to be sent usually get them right away

Date of experience: January 29, 2025
Canada
1 review
0 helpful votes
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RIP off
February 9, 2025

Very poor. Didn't realise I would be paying extra fees. V bad

Date of experience: January 26, 2025
Minnesota
1 review
0 helpful votes
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Tickets On Sale
February 8, 2025

My Tickets order when smoothly, it was easy to choose seats and place and order through them.

Date of experience: January 29, 2025
Czechia
1 review
0 helpful votes
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AWESOME!
February 8, 2025

The process was very easy and quick didn't have any problems

Date of experience: January 29, 2025
Florida
2 reviews
2 helpful votes
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Efficient but scary for 1st time user
February 8, 2025

Didn't get the official confirmation for over 24 hours so became anxious but now I understand the process

Date of experience: January 29, 2025
Wyoming
1 review
0 helpful votes
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Nice
February 8, 2025

Good so far, still awaiting the email with the tickets to give true review

Date of experience: January 29, 2025
Texas
1 review
0 helpful votes
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Cool thank you. Thank you. Thank you.cant wait to go to my event

Date of experience: February 5, 2025