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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Nothing to report no negative issues i have nothing else to say
Experience was easy, quick and efficient. Will definitely use again.
Just want to make sure all is legit. I can review better after the event.
I would definitely use the service again and again and again
I don't like how I'm not able to have an account for this website and be able to check on my progress or even see how many more payments need to go through or see why a payment was taken twice
Tickets are easy to get and it's great having them in my phone
Easy process and nice to see the seating chart. See you at the game.
No issues.surprisingly.processed was expedited on a seamless manner.
Excellent services and fast replied. I recommended 100 percent.
I was charged an additional $32 per ticket. Never received an itemized receipt. Aren't there scalping laws? Feels a bit scammy.
I do not like that I do not recieve the tickets I purchased right away. It says the seller has up to the DAY before to send over the tickets. Very sketchy if you ask me. I'm worried I will never recieve them. I paid well over 400 dollars so to not have proper confirmation I will get the tickets until possibly the day before is not comforting nor what I expected when I purchased them in the first place...
This was easy peezy! I would give this way if i need future tickets! Everything went very well, I would recommend this to other people! Thanks
Quick and easy to buy tickets.Would use again to purchase tickets.
I didnt realize i would be receiving my tickets only a few days before the concert, not happy. Also sold for more than the selling price?
Sorry for the inconvenience but I've had so many people take advantage of me. I will believe it when I see it
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members