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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The total order on the website said $314 but I just looked at my banking info and it took an extra $200 off my account and I don't know why.
I went on line looking for morgan wallen tickets and found them easily.Took the stress out of looking on every sight.
Tickets for parking the day of were $11.00 so I am not sure why they cost so much
My issue was resolved, thank you, but I doubt I'll ever purchase from you again. Why can't I get my tickets earlier than a few days before the co ncert?
So far, I have had a good experience. This is my first time using you. I haven't got my ticket yet, but I think that the experience overall has been good.
I'm just happy that the elovators are coming to Houston! I wish I had bought tickets sooner when they were cheaper, though.
So far so good
I will feel better when I have my tickets.
When will I get my tickets.
I dont know much about this company but from what I can tell and kmow.mow that it is a good site until you prove me wrong, thanks
The service fee should be listed prior to checkout. A $100 charge you are not expecting is a horrible way to do business
Online is easy had no problems, thank you! No issues at all.
The site was very easy to use and my order was confirmed very quickly.
I'm 66 and it was a surprise to find out my $40 ticket was all of a sudden $68 because I used your service so I'll never do that again
Super easy and super fast delivery with no problems what so ever!.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members