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Thrive Market has a rating of 3.6 stars from 2,179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.
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I had a damaged product upon arrival and Erwin was fast, super friendly and very helpful. He had the issue resolved in minutes!
I can get my hard to find organic and specialty foods shipped to my door instead of driving an hour to whole foods. I love, love, love the freebies! Great deals, great food, and great customer service!
Thank you for your review! It's great to hear we're able to make your shopping experience easier for you. Keep on Thriving!
I have been buying from Thrive for a couple of years now and I am always satisfied. Yes there's a membership fee, but the discounts you get from the products makes up for that. I just make sure I order enough to get free shipping and that makes it all the more worthwhile.
The products are mostly or all organic and from reputable companies.
Thank you for Thriving with us for so long!
I can find anything I need on the app and it's wholesale pricing and it gets delivered to my house. If it's over $50 I get free shipping and a free gift!
Thank you for your review! We're glad you're enjoying your membership. Thrive On!
My order came promptly within a few days. My first order was mainly organic spices, which came packaged surprisingly larger than I expected, which is good.
Thank you for reaching out! We're glad you've enjoyed your first order. Keep on Thriving!
I love shopping for groceries at thrive! They offer the best price. Customer service is also awesome.
That you for your review! We're happy you're enjoying everything!
Had a minor problem with my account. One call and it was fixed immediately. The representative was knowledgeable and very understanding.
Thank you for your feedback! We're sorry to hear there was a problem with your account but are glad that our friendly Member Services Representatives were able to help! Thrive On!
Ive been happy to be a member of Thrive for a few years and no matter what the issue is they are very quick to reply and resolve it or answer a question. Love that they offer reasonably priced memberships for all household incomes as well as giving back to those in need. Thank you the the Thrive market team - keep up the great work!
Thank you for your review and for partnering with us on our mission!
Everything arrived safe and sound. Ordered glass containers and they were packed sturdily. Very impressive paper packaging. Looking forward to this relationship to be able to obtain keto products I need for my diet. The prices are outstanding.
Thank you for your review! We're glad your order arrived perfect and are excited that you're joining us in your membership! Thrive On!
I love the variety and prices, will tell definitely tell more people! I live in a pretty diverse city food wise I can find most ingredients. The only drawback is running all over town trying to find this and that and battle the heavy traffic of the city. So Thrive has me covered for most things I need for my pantry and home.
Thank you for your review! We're happy we could make your days a little less busy. Keep on Thriving!
I do whole plant base food only. I can get most everything I need through Thrive. They have good prices which you can save a little money that we all need. And they ship to you quickly.
Thank you for reaching out! We're glad you're able to find products to meet your plant-based diet! Thrive On!
We order from Thrive Market all the time and always received excellent quality. This time we received 2 broken pickle glasses and send an email. They resolved the issue immediately. We can only recommend. Being able to have organic food for a reasonable price delivered to our doorstep is a blessing.
Thank you for you're review! We're sorry to hear about the jars but we are glad that we were able to take care of it!
I decided to purchase a membership only because Thrive supports families that need assistance with good food options. I make regular purchases because it is easy and I love everything I've ordered. I love to send care packages to my kids. I know they will enjoy healthy good eats from Thrive!
Thank you for your review! We're happy you're enjoying the membership and are supporting our social mission! Thrive On!
The products description and images give you the opportunity to read the ingredients which is very important to me.
Thank you for your review. We always try to give as much clarity as possible to the products we carry! Keep on Thriving!
It's very easy to get hard to find items for Keto and Paleo ways of life. I like to read the ingredients before buying any food and Thrive makes it easy. No sugar no problem.
Thank you for reaching out! We're glad you're enjoying the products and services!
I signed up for the 30 day free membership but was charged $59 as soon as I joined. I will never recommend or use Thrive Market in the future.
Thank you for your feedback! We do offer a 30-day risk-free trial where if at the point the 30-days are up and you do not wish to continue you can receive a full refund. The $59 membership, as well as other membership options, would have been also available to you at sign up. We apologize for the confusion! If you have further questions, please email us at [email protected].
I have been shopping with Thrive since August of 2016. I love the concept, bringing healthy food to the food deserts. I have shared with many friends, and even have one family member who qualified to get help with a free membership. That one boost will let her save enough money to be able to afford her membership next year. My ONLY complaint is some of the people packaging have not correctly protected glass bottles recently... But Thrive made it right immediately with no hassles... Fix that one thing. But I still love Thrive and the Thrive Brand product. You have helped me loose 60 pounds eating Keto.
Thank you for your review and for spreading the word! We appreciate you're feedback as well and will pass it along to the appropriate team. Thrive On!
Rcvd damaged can in my recent shipment, sent email w/ pic to customer service. Literally, before we turned around customer service rep Leo sent email reply w/ full credit.! EXCEPTIONAL CUSTOMER SERVICE!
Thank you for your review! We're happy we were able to take care of your damaged item. Keep on Thriving!
I didn't receive my original order. When I contacted Thrive Market, I received an immediate response. Great customer service!
We're sorry to hear about your first order but we're glad we're able to get it taken care of for you! Thrive On!
Getting to the point of ordering an item takes far far far toolong, Cut out all of the 'What are you interested in'. People know. Get to the point. You will lose 60% of your business if you dont remove the extended introduction
Elliot Lewis
Thank you for your feedback! We'll pass that along to the appropriate team. Thrive On!
Answer: Do NOT wait for Thrive to cancel. If you do, you'll just find your account charged again next year. Call your CC and change your account!
Answer: Hi J L., sorry to hear that. Give us a call at 866-419-2174 or chat with us on our site at anytime and we'll help ASAP.
Answer: Change your CC account number, it's the fastest and surest way.
Answer: Membership is $75 annually but it is less for families who qualify and they donate membership for those in extreme need. I don't know what that limit is. Just the fact they do this is amazing.
Answer: Not well, I am on a med that causes insomnia... actually more than one. And when I do sleep, I wake up feeling unrested.
Answer: Call Thrive's customer service. They really are helpful. If they won't reverse the charge, contact your credit card company and dispute the transaction.
Answer: Hi Luana, Thrive Gives is one of the most important aspects of our mission as it allows us to make healthy living easy and affordable for ALL Americans. Thrive distributes the one-for-one memberships in partnership with charitable organizations who service families in need. Weve issued thousands of memberships to low income families, teachers, students, veterans, and first responders and we see no end in sight. We're doing a number of things to make the membership more useful for Thrive Gives recipients. We are launching content and curriculum that will help educate Thrivers who are new to healthy living, which will be specifically targeted towards our Gives membership recipients. We have also merchandised a Staples section on our website to make the product catalog more accessible for our Thrive Gives families. There are many more improvements in progress that we're excited about! How are candidates selected? Our criteria looks at individual and family income as well as profession, including all veterans, teachers, students, and first responders. Our goal is to identify those who would benefit most from the gift of membership and free access to our savings and products. How do you apply? Think you or someone you know might qualify? Applications can be submitted directly on our website or by simply clicking here. Once submitted, please allow us 1-3 business days to reach out with the status of your application. It's been so great to see the warm reception of our social mission! Thanks so much for expressing interest in Thrive Gives. And thanks for choosing Thrive Market.
Answer: Hi Debbummer! Please call us at 866-419-2174 or visit http://thrv.me/HzvsNz to request a cancellation, and we'll help right away.
Answer: Contact your bank and challenge the charge. I have shopped with Thrive for almost 4 years. This is a glitch in their system. Any issues I have had have been quickly taken care of. Sorry you didn't have the same experience.
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


Thank you for reaching out. We're sorry to hear about your order but are glad our Member Services Team was able to help! Thrive On!