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Thrive Market

3.6

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.6 stars from 2,179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
256
value
265
shipping
240
returns
138
quality
229
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Awesome customer service
January 25, 2020

I had a damaged product upon arrival and Erwin was fast, super friendly and very helpful. He had the issue resolved in minutes!

Date of experience: January 24, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for reaching out. We're sorry to hear about your order but are glad our Member Services Team was able to help! Thrive On!

Louisiana
1 review
0 helpful votes
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I love Thrive!
January 25, 2020

I can get my hard to find organic and specialty foods shipped to my door instead of driving an hour to whole foods. I love, love, love the freebies! Great deals, great food, and great customer service!

Date of experience: January 23, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! It's great to hear we're able to make your shopping experience easier for you. Keep on Thriving!

New York
1 review
0 helpful votes
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I have been buying from Thrive for a couple of years now and I am always satisfied. Yes there's a membership fee, but the discounts you get from the products makes up for that. I just make sure I order enough to get free shipping and that makes it all the more worthwhile.
The products are mostly or all organic and from reputable companies.

Date of experience: January 23, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for Thriving with us for so long!

Colorado
1 review
0 helpful votes
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Great company!
January 25, 2020

I can find anything I need on the app and it's wholesale pricing and it gets delivered to my house. If it's over $50 I get free shipping and a free gift!

Date of experience: January 23, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We're glad you're enjoying your membership. Thrive On!

Wisconsin
1 review
0 helpful votes
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My order came promptly within a few days. My first order was mainly organic spices, which came packaged surprisingly larger than I expected, which is good.

Date of experience: January 22, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for reaching out! We're glad you've enjoyed your first order. Keep on Thriving!

California
1 review
0 helpful votes
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Great food for cheap!
January 23, 2020

I love shopping for groceries at thrive! They offer the best price. Customer service is also awesome.

Date of experience: January 22, 2020
Thrive M. — Thrive Market Rep
over a year old

That you for your review! We're happy you're enjoying everything!

Ohio
1 review
0 helpful votes
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Had a minor problem with my account. One call and it was fixed immediately. The representative was knowledgeable and very understanding.

Date of experience: January 22, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your feedback! We're sorry to hear there was a problem with your account but are glad that our friendly Member Services Representatives were able to help! Thrive On!

New Hampshire
1 review
0 helpful votes
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Great service
January 23, 2020

Ive been happy to be a member of Thrive for a few years and no matter what the issue is they are very quick to reply and resolve it or answer a question. Love that they offer reasonably priced memberships for all household incomes as well as giving back to those in need. Thank you the the Thrive market team - keep up the great work!

Date of experience: January 22, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and for partnering with us on our mission!

Pennsylvania
2 reviews
0 helpful votes
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Wonderful packaging
January 23, 2020

Everything arrived safe and sound. Ordered glass containers and they were packed sturdily. Very impressive paper packaging. Looking forward to this relationship to be able to obtain keto products I need for my diet. The prices are outstanding.

Date of experience: January 22, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We're glad your order arrived perfect and are excited that you're joining us in your membership! Thrive On!

Oregon
1 review
0 helpful votes
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I love the variety and prices, will tell definitely tell more people! I live in a pretty diverse city food wise I can find most ingredients. The only drawback is running all over town trying to find this and that and battle the heavy traffic of the city. So Thrive has me covered for most things I need for my pantry and home.

Date of experience: January 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We're happy we could make your days a little less busy. Keep on Thriving!

Texas
1 review
0 helpful votes
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I do whole plant base food only. I can get most everything I need through Thrive. They have good prices which you can save a little money that we all need. And they ship to you quickly.

Date of experience: January 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for reaching out! We're glad you're able to find products to meet your plant-based diet! Thrive On!

Arkansas
1 review
0 helpful votes
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I can recommand
January 20, 2020

We order from Thrive Market all the time and always received excellent quality. This time we received 2 broken pickle glasses and send an email. They resolved the issue immediately. We can only recommend. Being able to have organic food for a reasonable price delivered to our doorstep is a blessing.

Date of experience: January 19, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for you're review! We're sorry to hear about the jars but we are glad that we were able to take care of it!

Virginia
2 reviews
0 helpful votes
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I HEART THRIVE
January 20, 2020

I decided to purchase a membership only because Thrive supports families that need assistance with good food options. I make regular purchases because it is easy and I love everything I've ordered. I love to send care packages to my kids. I know they will enjoy healthy good eats from Thrive!

Date of experience: January 19, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We're happy you're enjoying the membership and are supporting our social mission! Thrive On!

Florida
1 review
0 helpful votes
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Peace of Mind
January 20, 2020

The products description and images give you the opportunity to read the ingredients which is very important to me.

Date of experience: January 19, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review. We always try to give as much clarity as possible to the products we carry! Keep on Thriving!

California
1 review
0 helpful votes
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Easy shopping
January 20, 2020

It's very easy to get hard to find items for Keto and Paleo ways of life. I like to read the ingredients before buying any food and Thrive makes it easy. No sugar no problem.

Date of experience: January 19, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for reaching out! We're glad you're enjoying the products and services!

Texas
1 review
1 helpful vote
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Very dishonest
January 19, 2020

I signed up for the 30 day free membership but was charged $59 as soon as I joined. I will never recommend or use Thrive Market in the future.

Date of experience: January 19, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your feedback! We do offer a 30-day risk-free trial where if at the point the 30-days are up and you do not wish to continue you can receive a full refund. The $59 membership, as well as other membership options, would have been also available to you at sign up. We apologize for the confusion! If you have further questions, please email us at [email protected].

Texas
2 reviews
2 helpful votes
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Great company.
January 20, 2020

I have been shopping with Thrive since August of 2016. I love the concept, bringing healthy food to the food deserts. I have shared with many friends, and even have one family member who qualified to get help with a free membership. That one boost will let her save enough money to be able to afford her membership next year. My ONLY complaint is some of the people packaging have not correctly protected glass bottles recently... But Thrive made it right immediately with no hassles... Fix that one thing. But I still love Thrive and the Thrive Brand product. You have helped me loose 60 pounds eating Keto.

Date of experience: January 19, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and for spreading the word! We appreciate you're feedback as well and will pass it along to the appropriate team. Thrive On!

Iowa
1 review
0 helpful votes
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Rcvd damaged can in my recent shipment, sent email w/ pic to customer service. Literally, before we turned around customer service rep Leo sent email reply w/ full credit.! EXCEPTIONAL CUSTOMER SERVICE!

Date of experience: January 18, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We're happy we were able to take care of your damaged item. Keep on Thriving!

New Hampshire
1 review
0 helpful votes
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My order
January 19, 2020

I didn't receive my original order. When I contacted Thrive Market, I received an immediate response. Great customer service!

Date of experience: January 18, 2020
Thrive M. — Thrive Market Rep
over a year old

We're sorry to hear about your first order but we're glad we're able to get it taken care of for you! Thrive On!

California
1 review
0 helpful votes
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Commenrs
January 19, 2020

Getting to the point of ordering an item takes far far far toolong, Cut out all of the 'What are you interested in'. People know. Get to the point. You will lose 60% of your business if you dont remove the extended introduction
Elliot Lewis

Date of experience: January 18, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your feedback! We'll pass that along to the appropriate team. Thrive On!

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,