Thrive MarketReviews 2,178

I am pleased with the products, prices, & sales. I HAD been pleased with the quick shipping when UPS was the delivery carrier. Sense they are no longer contracted with UPS & are with FrdEx. (early fall, 2019) delivery service has taken a huge turn for the worse.It took 3-4 months to get the right carrier listed for the tracking #. Last 4-5 orders have been matching. Does seem like delivery is becoming quicker. Today FedEx listed package on truck but said Shipment Pending. Contacted FedEx, report was made. It WAS delivered so FedEx was to blame not updating their info. FedEx has been having delivery issues, not just with Thrive. I will NOT order any frozen produce from Thrive. Don't want to take the change of thawed meat. It seems there is some improvement in delivery, but the trust it is fixed or will be delivery quickly is not there. Thus my rating of 4 stars, in hopes I am correct that shipping will continue improve. It's taken a few months.

Thrive market is an amazing company with excellent and efficient customer service. I've only had a minor problem twice in the 2 years I've been a member and it's been resolved immediately each time. If only every company had the response and efficiency in their customer service that Thrive market does. In addition I love the selection and the pricing. The Thrive brand products are fantastic and I find new deals everyday. I'll always recommend thrive market!

We love Thrive! Compared to our brick-and-mortar stores with the same brands, Thrive nearly always has it for cheaper (or if not cheaper, the same; but usually it's cheaper). I don't know what we would do without Thrive, with limited income and my own special dietary needs oh, it's really hard to keep the groceries within budget. The Thrive brand is especially cheap and amazing quality!
On top of it all, Thrive has really great customer service. I've always contacted them through their online chat and they are quick and easy to work with.

I love in the metro are of a large city and it usually takes 3-4 business days (from the date of purchase, to get my box. Not bad!

We're very happy with Thrive and have been members for over a year now

Thrive has been great, good products, good prices, friendly customer service people, and they are helpful. Thank you for the complimentary veteran membership, it is greatly appreciated.

Dont know how I lived this long without Thrive Market! All the healthiest products at the lowest prices. I can always trust that if Thrive Market sells it, they have done their research and stand behind their products!

I went on the website for the first time today and it had a FREE 30 TRIAL... the minute I signed up I was charged the membership... I asked for my money back but now its going to take 3-5 business days... All they gave me was a scripted response that the promotion had changed! Its not about the money but about the principle! You can't take customers money misleading them, lying up front on your website!

Using thrive market makes it easy to eat healthy for a good price! They carry specialty items that can be a pain to try to track down through conventional grocery stores, and ultimately that can put people off of eating healthy. I also appreciate that they categorize things by different diets, which makes it easy to see which things are complaint with your particular way of eating. I had an issue with a few items in one of my shipments leaking and they immediately replaced them, and the person helping me was super nice and made the process super easy and seamless. The items come packed in recyclable packing, and the leaks were not due to poor packaging of the box, but rather that the item itself is a poor design from the manufacturer, not Thrive's fault. Ultimately I am extremely pleased with my experience!