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Thrive Market Reviews Summary
Thrive Market has a rating of 3.7 stars from 2,180 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.
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I absolutely love Thrive Market! I find the same things I get at Whole Foods and Sprouts for much lower prices and they ship super fast! The packages are always packed super well (nothing has ever been broken or leaking), and they personalize them which is cute. All in all just a wonderful way to get healthy items!
I live in rural-town Montana, 60 miles away from the nearest organic grocery store. I love being able to get my organic non-perishables online at a better price than what I find in the store. It makes grocery shopping trips less of an ordeal when I only have to shop for fresh items when I go "to town". I see that people are complaining about shipping times right now, but I want to applaud you for working hard during this time and doing your best under the circumstances. You are valued and appreciated!
Thank you for your review and for your support during this time! Thrive On!
I have been using Thrive, as a single mom with a medical disability requiring a special needs diet, since before the Covid and I must say that THRIVE is doing an AMAZING JOB! Always, but especially now. Yes, lots out of stock and hard to order timelines BUT this is not a time to critique these things. What needs to be praised is the job that Thrive is managing to do despite people panic shopping or picking up kitchen hobbies while on lock down. So THANK YOU Thrive for feeding us on a budget and taking care of the health needs of both people and planet.
Thank you for your review and support! We're all working diligently to ensure we can get our members their boxes as soon as possible!
The shopping and ordering process is very easy. The website is easy to navigate. You can shop by category or by brand or even by specific diet restrictions.
Thank you for reaching out. We're happy you've found the Shop By Value section useful to get the products you need!
I love that I can get all of my groceries online and that I know they are high quality! I used to have to go to a number of stores to get everything I can get on Thrive!
Thank you for your review! We're glad you've found everything you need!
We were customers before Covid and have had to adapt to the new procedures. I'm so grateful that they have remained available even with the inconvenient changesI know they are for the good of the employees and customers. It is like Christmas in our home when we all get to unpack our box!
Thank you for your review and your patience! We're doing everything we can to ensure our members' boxes are processed and delivered as quickly as possible!
Prior to the Covid-19 pandemic, I would have given six stars to Thrive! I received my orders within 3 or 4 days! Of course, since Corona, delivery has slowed down... many products are out of stock... but which local store is not experiencing the same? I will continue to use Thrive Market and appreciate their efforts to keep people safe and healthy.
Thank you for your review and your feedback! We're are doing everything we can to get products back in stock as quickly as possible and process our members' boxes to get them to your door! For daily updates be sure to take a look at our blog with will give day by day information on any delays or order information. Thrive on!
Just wanted to say that we love this company and will probably continue dealing with them as long as they/we are around. Convenient and the products are awesome. Thanks for offering a better food source option!
Thank you for Thriving with us!
Great service. Appreciate all working so hard to keep us fed and healthly during this crazy time in our world! Hope you all stay safe and healthy!
Thank you for your review!
I went through a long process of setting up account 3 separate times. I went through ordering process. Website is wonky or maybe not set up as well for mobile orders. Not sure why, not as user friendly as Amazon or Costco where I do most online shopping. Finally Completed order only to have message orders are backed up 2 weeks behind. Should have mentioned that up front.
Thank you for your review! If you haven't already we recommend using our Thrive Market app which may resolve some of the sopping difficulties you experienced. We also try to be as clear as possible regarding our products and our processing delay, including having a banner on the homepage of the site and daily update blog posts about any delays or updates. We want to ensure that our members get the most updated information as possible!
I know things are tight in the food supply industry due to the pandemic, but Thrive is marketing themselves for quick delivery yet they're out of the majority of items and let you know there's a one to two week delay in shipping only after you've joined. Very disappointing.
Thank you for your review and feedback! We try to be as clear as possible regarding our products and our processing delay, including having a banner on the homepage of the site and daily update blog posts about any delays or updates. We want to ensure that our members get the most updated information as possible!
I've been ordering from Thrive for a couple years and love how customer service takes care of problems immediately! The careful packaging is great! Since Covid19 though it's been tough ordering but totally understand and hope it gets better soon! Wish it didn't take so long to ship!
Thank you for your review and feedback! We are doing everything we can to get our members' boxes out as quickly as possible and we appreciate your patience!
I have used Thrive Market for several years now. I have never been disappointed. There was only one time I had an issue with an order and they remedied it right away no questions asked. I think they just better all the time.
Keep up the great work and Thank You all your hard work!
Thank you for Thriving with us for so long! We're glad we could resolve any issues that may have arose and we'll be happy to continue to help in any way we can!
My eating restrictions have been a challenge. Finding Thrive Market has been incredibly helpful. I can add flavor and variety now. Thank you Thrive.
We're happy you've been able to find products you need! Keep on Thriving!
No longer have to search locally to find items I want to try and I get the best deals as well! Pleasant shopping experience. Customer service is the greatest, resolve problems promptly without hassle. I will definitely continue to be a member.
Thank you for Thriving with us!
Love your oat milk! It is the best I have ever found with no unwanted added ingredients. It's so popular that sometimes it's out of stock. Thanks for the reminder for when it is available again.
We're so happy you've been enjoying our Organic Oat Beverage!
Such a reliable store to shop at during these times. It exceeds my expectations! I receive the order WAY faster than any other delivery from a grocery store, even Costco delivery. The products are top notch! Truly HEALTHY options. As a certified Plantbased Nutritionist, I must say Thrive does a great job at offering such great products.
We're so glad you've been able to find products you need and we appreciate your patience during this time! Thrive On!
It's a blessing to be able to sit at my computer and purchase the things I need safely and have them delivered to my door. I also get exactly what I need for my organic lifestyle and health requirements. Thank you, Thrive!
Thank you for reaching out. Keep on Thriving!
When I'm looking for particular foods for good health, Thrive has them, or will get back to me soon.
Thank you for your review! We're happy you've found the products you need!
I love this online food market, everything is on sale (same items from actual market stores around me.)
Although I wish delivery was faster, a day or two, because then I end of buying at the market near me.
Quality is great, I love the recipe videos. While browsing, I know I am choosing great value for my family and me.
Thank you Thrive Market for all your hard work, you are all awesome!
Thank you for your review and feedback! Thrive On!
From the business
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review and great tip!