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Thrive Market

3.7

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.7 stars from 2,180 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
256
value
265
shipping
240
returns
138
quality
229
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
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OBSESSED
April 24, 2020

The only thing I am upset about is that I didn't hear about this company SOONER! When I switched to better eating over a year ago I just did my best at finding the right products but I love how thrive is set up! So organized and you can sort things by diet (super helpful!) and they have EVERYTHING you need at an affordable price. I was buying soap from B&B works. I was paying $26 for just 45 oz (for products not good for your skin). I am able to buy 100 oz of hand soap with BETTER ingredients for $34! I'm all about saving money but also getting QUALITY ingredients. With thrive, I'm able to do that!

Date of experience: April 22, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for Thriving with us! We're happy you're enjoying your membership and everything that comes with it!

New York
1 review
0 helpful votes
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I am beyond blown away by the excellent customer service, the care and attention to detail and helping out those in need. I cannot thank you all enough and we have all so blessed to have Thrive Market in existence!

Date of experience: April 22, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review!

New Jersey
1 review
0 helpful votes
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Good products
April 24, 2020

Thanks, guys you are blessing to mankind. This is my first time, love your services and products already. Keep the good work up.

Date of experience: April 22, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and support!

Iowa
1 review
1 helpful vote
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Even through the unprecedented time we are going through in 2020, thrive market is working hard and safely to get our orders out. The 2-4 delay of shipment doesn't bother me at all, I know they're doing their best. I love how they are keeping us all in the loop. And the notifications about open times and no shopping times has been communicated very well and I am very impressed. I will always have a thrive market membership.

Date of experience: April 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for reaching out! We're happy you've found out daily updates on our Blog helpful and we appreciate your patience during this time. Thrive On!

Michigan
1 review
0 helpful votes
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Fun shopping
April 22, 2020

I have used Amazon for several years and had a lot of issues but using Thrive has been fun shopping and they have lots of products for Keto

Date of experience: April 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We're glad you've been able to find products that meet your dietary needs and that shopping has been a fun experience!

Colorado
1 review
0 helpful votes
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Love Thrive!
April 22, 2020

We love thrive! Every order has been put together with care and we love the products too! Not to mention the amazing deals and fact that our membership supports someone in need. What an amazing company!

Date of experience: April 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! Thrive On!

Mississippi
1 review
0 helpful votes
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Love it!
April 22, 2020

I have used Thrive Market for that past 3 years and I love the convenience of healthy food coming right to my door. They have a nice variety of choices at great prices. I will continue to use Thrive Market for many more years to come.

Date of experience: April 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for Thriving with us for so long! We're so glad you're enjoying your membership and we look forward to Thriving with you for many more years!

California
1 review
0 helpful votes
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Some things are currently out of stock due to coronavirus, but I found I was able to get more of what I want here than on Amazon or Whole Foods grocery delivery for example. And great to be able to order a basket of many small items as opposed to having to buy in bulk of everything you want. My orders have arrived quickly despite the notices on the site, and I have enjoyed every Thrive branded product that I have purchased so far. Also I really love that I can donate to support a family in need.

Date of experience: April 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and for your patience during this time! We're doing everything we can to ensure our members are getting the products they need as quickly as possible. Thrive On!

District of Columbia
1 review
0 helpful votes
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Good service!
April 22, 2020

I love the service that you provide, I think what would take make it even better is to offer frozen mixed berries and vegetables. My other suggestion is to offer refills for nuts, seeds, spices, quinoa, rice and all these cupboard items.

Date of experience: April 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and feedback! We'll be happy to pass this information along and if you have any specific brands you like feel free let us know!

Minnesota
1 review
3 helpful votes
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Excellent
April 22, 2020

I love how you can shop per diet or allergy needs. I also appreciate the communication during the Covid-19 time as well as their commitment not to increase prices based on demand. I'm very thankful Thrive is staying true to helping people. They have a great variety of things we've never tried as well as their own brand which I highly recommend trying. Not only is it another money saver but some of the Thrive brands of food, we actually prefer.

Date of experience: April 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We're happy you're enjoying all of your products and our Thrive Market brand products too! We're always adding new and exciting options and we know you'll enjoy them!

Massachusetts
1 review
1 helpful vote
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Thank you Thrive! For continuing to do all you can to ensure we get our groceries. My husband is a healthy 78-years-young and while I'm a bit younger, I have a physical disability which makes it difficult for me to shop alone. Thrive, I'm not exaggerating when I say you are a life-saver for us! I honestly don't know what we would do without you! I know it takes longer to receive the orders, but I'm planning accordingly.

Date of experience: April 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for reaching out! It's wonderful to hear that you've been able to get the food you need, even during this time, and that we've been able to fill a need for you! Keep on Thriving!

Wisconsin
1 review
0 helpful votes
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Great Place to Shop
April 22, 2020

Great products, great service and dependable stock items especially in the covid19 era. Happy we found them through a friend.

Date of experience: April 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for reaching out! We're happy you've found everything you've needed!

Texas
1 review
0 helpful votes
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You are the best!
April 22, 2020

Just wanted to say you are all crushing it and keep up the good work!
You are helping to keep us safe, we do not have to go to the market at all.
Thank you!

Date of experience: April 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review!

Pennsylvania
1 review
0 helpful votes
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I love Thrive Market, and have been a member for a long time. Due to Covid-19, I understand it's harder to ship and get items available to us. Unfortunately, I'm in PA where I'm in the yellow and can't get my products for 1-2 weeks plus a small buying window. I totally understand that but, as I was filling my cart the items I wanted were not available. I think as soon as it's in my cart it should be reserved for a time limit. Just like how people buy tickets for a concert, so it's fair. Therefore, this time I was a little disappointed that I could not get those few items, after taking the time to order within the small window for my area. I want to use Thrive now more than ever, so I reduce how often I go out for items. This whole process just deters me.

Date of experience: April 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and feedback. We are currently working as hard as possible to continue to decrease processing times!

Maryland
1 review
0 helpful votes
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I got introduced to Thrive Market by my daughter and have been a loyal supporter of their products and their service. They are the best company right now that delivers the food that is fresh, healthy and reasonably priced. Love the care that they provide in shipping their items. Always, clean boxes, everything is carefully wrapped and delivered on time even with the delays of Coronavirus, they are always keep you posted of everything that is going on. Love the company, love the products and would recommend this place to all.

Date of experience: April 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for Thriving with us! We're glad you've found the daily updates helpful in communicating the latest news. Thrive On!

Massachusetts
1 review
0 helpful votes
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Fantastic Service
April 23, 2020

Really loving Thrive and being able to get my favorite Dairy Free goodies in a time when Amazon/ Whole Foods delivery is no longer readily available. I love that I can search items based on my low carb/keto diet and try new brands at a fair price!

Date of experience: April 21, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad you've been able to get products that meet your dietary needs!

Ohio
1 review
0 helpful votes
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I've been very pleased with everything I've ordered from Thrive Market. I especially love their brand - I actually search for their products before I look for a brand name item. Their teas, baking products, beverages - all are excellent and you can't beat the price for organic. Thank you for making this possible and affordable.

Date of experience: April 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! It's great to hear you're enjoying all of our Thrive Market brand products! Always be on the lookout for new products you will love!

Pennsylvania
1 review
0 helpful votes
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Difficult Times
April 23, 2020

I've been a member of Thrive Market for over a year and have loved the online option to order organic non-perishables at a discount. Ordering was easy, shipments received typically in a timely manner. I'm disappointed that they overestimated their ability to serve the extended community during this time. Extended shipping due to higher orders is understandable, but better communication about shipping times would have been helpful. I also feel that they took on to many new members and weren't able to sufficiently serve those who had been with them prior to COVID19. Rather than closing the store altogether it would have made sense to limit or stop new memberships.

Date of experience: April 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and feedback! If you haven't already please check out our daily blog post that contains the latest information regarding delays and company updates. The link for the blog is on the banner as soon as you log in. Thrive On!

Georgia
1 review
0 helpful votes
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Happy to see that Thrive is protecting it's employees while trying to make sure their customers are taken care of. I found their site to be easy to navigate and that they communicated well about what items might be delayed as they seek to modify their hours during this unprecedented time.

Date of experience: April 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for reaching out and your support during this time!

District of Columbia
1 review
0 helpful votes
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LOVE Thrive Market
April 23, 2020

There are certain healthy snacks my kids devour, and for that, I am so grateful (the "healthy", that is :) The healthier snacks are not available in the warehouse stores so this is the ONLY place I order them from. I typically save around $50 every time I place an order, and when the box arrives, the kids hover because they know what's in there. So grateful they can keep working to supply us during COVID-19. The kids are eating more snacks than ever...

Date of experience: April 21, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! It's great to hear you've been able to see your savings while you get your family the products they love!

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,