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Thrive Market

3.7

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.7 stars from 2,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
255
value
264
shipping
239
returns
138
quality
228
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Delaware
1 review
0 helpful votes
Follow Tiffany O.
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I love shopping Thrive Market. It is easy and most products are available as I need them. My items have been slightly delayed but that's to be expected during this unprecedented time.

Date of experience: April 18, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for Thriving with us!

New Jersey
1 review
0 helpful votes
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So far so good!
April 20, 2020

First order placed most things are available. Let's see how long it will take to get here. Thanks for making it easy.

Date of experience: April 18, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and your patience during this time!

Texas
1 review
0 helpful votes
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I try to buy "clean" products and I have found that Thrive has a good selection. I can buy everything in one place.

Date of experience: April 17, 2020
New York
2 reviews
0 helpful votes
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Thrive Market has continually impressed me with their selection of products. It's become the Target of health food, because I always buy something that I didn't sign in for. In the face of the COVID-19 crisis, management has been very up front about shortages and product delivery. I feel that the people at Thrive have a lot of integrity and honesty. I will continue to shop here happily.

Date of experience: April 17, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! If you haven't already please check out our blog which is updated daily with all information relating to delays, the site, and products. Thrive On!

Washington
1 review
0 helpful votes
Follow Valerie E.
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A great organization, appreciate all the great products they have even during COVID-19. I like being a member and have been for a few years. I continue because even on the rare occasions when I had a problem with an order, they immediately understood the issue and took appropriate action. Great company, concept and thanks to all the staff who are essential workers! Suggestion is to watch the site for when to order until they can ramp up staff to meet the growing demand.

Date of experience: April 17, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for Thriving with us for so long! We appreciate your patience during this time as we do everything we can to get boxes out to our members!

North Carolina
1 review
0 helpful votes
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Thrive has an awesome selection of ketogenic products and I love the fact that they have a filter where you can just look at keto foods. AWESOME site!

Date of experience: April 17, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for reaching out! We're glad you've been able to take advantage of our Keto Value to accommodate your dietary needs.

Oklahoma
1 review
0 helpful votes
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First time shopper but longtime email recipient: I was able to get wheat flour in the brand I wanted to try. My only annoyance: I did not know I could not get all purpose flour in the same brand until 'place order'. So I removed it from cart... after chatting w/a customer service person via chat who shared that the warehouse nearest my home was out but that I could be 'reminded' by email when re-stocked... which is fine. "Placed order" again... to be informed a 2nd product was out. A time-saving convenience would have been to be able to remove both products at the same time. The upside: I was given a discounted membership rate to try Thrive for 6 months when I chatted w/customer service (prior to filling my cart because I initially couldn't find what I was looking for). I also was able to take advantage of a 30% first time shopper discount (up to $20) or $20 off a $49 order. I gave 4 stars because of the customer service.

Date of experience: April 17, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your feedback! This seems like this may have been a technical issue as the site would normally do what you suggested. We'll be happy to pass along your experience for review!

California
1 review
0 helpful votes
Follow Eliazbeth M.
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I have always valued this feature of your market $#*! ir has been consistent & even now with the challenges of COVID-19, you are all doing your very best in the hardest of times! Thanks and keep up the good work!

Date of experience: April 17, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and for your patience during this time! Thrive On!

Illinois
1 review
0 helpful votes
Follow Janice W.
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You want to join. You want to buy. Quick accommodating website that's easy to maneuver. I'm buying the same products I was buying at Amazon for a lot less $$ and if you reach a certain dollar amount to earn free shipping.

Date of experience: April 17, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for Thriving with us! We're glad you've found products you love for less!

California
2 reviews
0 helpful votes
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Grateful - Thank you!
April 19, 2020

I'm a new paid member of Thrive Market. I teared up when I got the first delivery. It's been so difficult to purchase essentials online during this time. Thank you for your honest approach. Everything you do, from the products you chose to sell, to the store hours you keep and how you communicate with your customers is excellent. Thank you for delivering food to our family.

Date of experience: April 17, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We're so glad that we could fill this need for you, especially no. Keep on Thriving!

Indiana
1 review
0 helpful votes
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Customer for Life!
April 19, 2020

I have been using Thrive Market for over 2.5 years. They have the best products and the best pricing. Outside of this pandemic, orders ship within 48hrs and arrive 2-3 days later. I have received orders within 72hours of ordering on multiple occasions. I have placed over 30 orders and have only ever had one item damaged and they immediately refunded the item. I couldn't be happier with this service!

Picture shows one of my first orders when I was on a Whole30

Date of experience: April 17, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for Thriving with us for so long!

New Hampshire
1 review
0 helpful votes
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So far, so okay.
April 19, 2020

This is my first time ordering from Thrive Market. For the most part, I like the prices, but I was very disappointed in the gluuen free selection. The bread mixes were scarce and many items were out of stock. That may be due to the Corona Virus, I guess I'll have to wait and see. I am looking forward to receiving my order!

Date of experience: April 17, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! Due to the current events, we are experiencing higher than normal out of stock rates, however we are getting more stock in daily! Thrive On!

New York
1 review
0 helpful votes
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Great Products
April 19, 2020

I got introduced to Thrive Market through a Youtuber. Easy website and healthy product options. Due to the COVID-19 emergency, some of the products are on backorder (like everywhere else). Customer service is great at providing solutions with the information they have in hand.

Date of experience: April 17, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! Thrive on!

Delaware
1 review
1 helpful vote
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Limited things
April 17, 2020

Out of things and don't have things that most stores have. You would think paying membership fees for better services.

Date of experience: April 17, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for reaching out. During this time we are experiencing higher than normal restocking times and rates. We understand the inconvenience and we're doing everything we can to ensure that we're getting the products our members love back in stock! Thank you for your patience during this time.

Maryland
1 review
0 helpful votes
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There was not as many items as I was hoping. I realize most people are shopping online now, but the selection was very small and most things were out of stock.

Date of experience: April 17, 2020
Pennsylvania
1 review
0 helpful votes
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Quality products
April 17, 2020

I love the quality products and dedication to people and planet before profit. That means a lot to a millennial like myself. They're not the perfect solution, but a fantastic alternative.

Date of experience: April 16, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! Thrive On!

Martha R.
Texas
1 review
0 helpful votes
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The Best Company
April 17, 2020

Lots to choose from, prices are better than other places I shop at and overall great experience shopping Thrive Market.

Date of experience: April 16, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review!

Florida
1 review
0 helpful votes
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Love, love, love!
April 17, 2020

I have been shopping with Thrive Market for over a year. I enjoy many of the Thrive Market Goods! They also have amazing, clean wines!

Date of experience: April 16, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for Thriving with us! We're glad you can enjoy all your favorite products and clean wines!

California
1 review
0 helpful votes
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I find it very stressful going to the grocery store at this time under lockdown. All the organics and paleo foods are gone if I don't go early in the morning. Thrive has allowed me to stay on my very strict diet due to Leaky Gut Syndrome without going out of my home. I love the products! They are tasty and not very expensive compared to other markets that sell organics.

Date of experience: April 16, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to hear you've been able to find products you need to support your diet! Keep on Thriving!

Maine
1 review
0 helpful votes
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Ramping Up in COVID
April 18, 2020

Thrive is a relatively small competitor to others who dominate this market such as fresh direct. I have loved watching you guys ramp up in the middle of a crisis, keeping customer service and safety central to your important work. Delivery times were delayed but Thrive over communicated about this so that my expectations were well managed. Also, Thrive adjusted the "store hours" model so that they can improve efficiency and delivery times. So proud of the work you are doing and the families you are supporting.

Also, yes, meat comes handily packaged and well frozen!

If you are trying Thrive for the first time, buy everything and see what you like and then scale back from there. I LOVE the Thrive products and that is what I find myself coming here for more than anything else.

Date of experience: April 16, 2020

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,