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Thrive Market

3.8

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.8 stars from 2,175 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
253
value
262
shipping
237
returns
138
quality
227
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Enthusiastic
May 4, 2020

I like the variety of products i can't get other places. Everything is well packed, nothing has ever broken. Problems with any product were handled completely and to my satisfaction.

Date of experience: May 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review. We're sorry you've experienced issues with some of your orders but we're glad we could get them taken care of for you!

Texas
1 review
0 helpful votes
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Excellent
May 4, 2020

Best variety of the products I need! Also, their product descriptions and ingredient lists are very thorough.

Date of experience: May 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review. We're happy you've found the information we provide on all of our products helpful in your shopping experience!

New Jersey
1 review
0 helpful votes
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A great place to find better-for-you products and items for a grain-free diet. Love that there is a way to donate on every shopping purchase as well.

Date of experience: May 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and for supporting our social mission!

Florida
2 reviews
0 helpful votes
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I have a very strict diet of being gluten free and dairy free. It is hard at times to not just find food products in one place to cook but also snacks. Now i can make a order for me and just sit back and wait. I get all my vitamins that i need in one place for my family and get it auto shipped so we always on top. For my health and comfort without thrive i would not know how much time and struggle it would've taken me to be healthy and happy.

Thank you so much to the thrive company and employees for literally keeping me in good health and happy.

Date of experience: May 3, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to hear we've been able to support you and your dietary needs!

Ohio
1 review
0 helpful votes
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Great selection of range free items, organic item with great shipping and customer service. Wonderful savings.

Date of experience: May 3, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad you've been enjoying everything!

Georgia
1 review
0 helpful votes
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Healthy Market
May 3, 2020

I love coming to Thrive knowing I am buying some specialty things that I just wouldn't find in my average grocery store or it would be double the price if I did. I have been able to try all sorts of new things as well.

Date of experience: May 3, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad to know you've been able to find products you love and for less!

Washington
1 review
0 helpful votes
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I've already recommended thrive to family and friends. We love the fresh meat and seafood packs! I've never been disappointed and love that I have access to the products I'm looking for not just for me, but for my husband and our pets all in the same place!

Date of experience: May 2, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We're happy you're enjoying your meat and seafood!

New York
1 review
0 helpful votes
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Why Thrive?
May 3, 2020

When I started eating paleo I had a hard time finding products until I discovered Thrive. I continue ordering from them because of the great customer service. And even with the yearly membership fee I save money when comparing it to surpermarket prices.

Date of experience: May 2, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad you've been able to find the product you love to fit your Paleo lifestyle!

South Carolina
1 review
0 helpful votes
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Great selection
May 3, 2020

This has been such a wonderful service during the covid pandemic. I reside in a rural community with limited resources, Thrive has come to my rescue.

Date of experience: May 2, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy we can fill a need for you, especially during this time!

New York
1 review
0 helpful votes
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I was looking for specific products needed for my son's new health issues and challenges! I was thrilled to find what I needed.

Date of experience: May 2, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad you could find what you needed for your family!

Indiana
2 reviews
0 helpful votes
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Thrive Market is worth the annual membership to me. Under normal circumstances their packing and shipping is carried out quickly and efficiently. I love the occasional free items they have. Great way to try new products. Excellent resource for those of us who want healthier options. You will never hear me complain about free shipping that arrives amazingly fast. :)

Date of experience: May 2, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad to hear you've been enjoying your membership and your orders!

Indiana
1 review
0 helpful votes
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Thankfully You're here to make my life easier changing over to Gluten Free
I was having trouble finding things to do this and you changed my life 0! 0!

Date of experience: May 2, 2020
Thrive M. — Thrive Market Rep
over a year old

It's great to hear you've been able to find what you need to fit your new dietary needs! If you ever see something you'd like but we do not carry, please let us know and we'd be happy to pass along the suggestion!

California
1 review
0 helpful votes
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I find the benefit is mostly limited to processed food and dry goods including oils and some grains. We try to eat food that is highly perishable because we believe that that best food to put in our bodies. Thrive is not well suited for that kind of food. So, we find ourselves buying more snack type food and some pantry stuff. I also find their cancelation information and policy lacking integrity. It's difficult to find information on how to cancel (I found it in the FAQ section, but should be clearly stated in the "membership" section) and even the language was a page of self-praise with information on canceling in the last line. To cancel, a member is placed in a queue to talk with an associate, which can be a process of waiting for someone to join the chat. Hey Thrive - you should make canceling as easy as joining. That's how you make members feel respected and supported. Leave us feeling good about the cancelation experience. We may be back very soon.

Date of experience: May 2, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for review and feedback. At this time we do not offer fresh foods or produce but we would like to in the future! Members can chat, call, email or use SMS to cancel with us 24/7 on a schedule that works best for them.

New York
1 review
0 helpful votes
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I like the ease in ordering. It's also nice to earn thrive cash. It saves me a lot of money. Great experience

Date of experience: May 2, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad you're enjoying your order experience and the Thrive Cash!

Illinois
1 review
0 helpful votes
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Excellent!
May 3, 2020

I can always go to Thrive to find the products I would like. The customer service is excellent. I appreciate that I can go to this site and see what is new, and determine if it is a product that I would benefit from. I depend on Thrive market to supply those items that I am not able to buy locally. Thank you, Thrive!

Date of experience: May 2, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad you're enjoying everything and have been able to find products you cannot get locally!

New Jersey
1 review
0 helpful votes
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First experience
May 2, 2020

Had some products I haven't found elsewhere. Unique experience. I look forward to doing business with this company. You were recommended to me by Chad Walding. Thanks

Date of experience: May 1, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad you had a great first experience! If you ever have any questions or comments please feel free to reach out to us and we'd be happy to help!

Georgia
1 review
0 helpful votes
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Loving Thrive Market, it's the bright spot in eating right now with organic foods and eco-friendly shipping materials and prices that help me get through each month. The boxes arrive like presents that I'm excited to open and explore.
Thank you for everything about Thrive that's positive in a tough time!

Date of experience: May 1, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review!

Massachusetts
1 review
0 helpful votes
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Thrive market offers products that are not found anywhere else in glass containers that don't leach nasty chemicals. I would like to thank the founders of Thrive for always providing quick shipping and fast, efficient and friendly customer service.

Date of experience: May 1, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and your kind words!

Pennsylvania
1 review
0 helpful votes
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I am new to Thrive Market because I have always been skeptical about ordering groceries from a non-local, online store. However, I decided to give it a try now that we're in a pandemic. I have to say I have been completely pleased with the customer service, prices, and speed of delivery. The prices are comparable, or better than my local food co-operative, and my box arrived 4 days ahead of the anticipated arrival date. I have already placed my second order and I am looking forward to many more.

Date of experience: May 1, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad you're enjoying everything and we know you'll enjoy your next order just as much as the first!

California
1 review
0 helpful votes
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I am a cancer patient and I was the recipient of a stipend to assist me during this pandemic, so that was the ultimate reason to think most kindly about Thrive. However, the service/delivery time/packaging was what my rating is based on. It was easy to set up my account and I really needed the assistance, but if it had been any extra hassle, i. E. taken a long time to receive my items or they were broken when they arrived, it would have been major stress that my health wouldn't have been able to deal with, but the delivery was extremely timely and everything was packaged better than anything I've received from other online sites. And given the pandemonium that exists this shows Thrive has held up under the existent pressure. It's easier to be good when the road smooth, but the metal of a company is shown when the road is rough. Thrive's efforts are helping people to survive now and I would continue to use them, without their generosity.

Date of experience: May 1, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We're so happy that you've been able to find what you need even during this time and we appreciate your patience while we served our members.

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,