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Thrive Market

3.8

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.8 stars from 2,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
254
value
263
shipping
238
returns
138
quality
228
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Michelle C.
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I'm so grateful I found Thrive. They carry so many of the products I love and it's so convenient to have them delivered to my door, especially in this time of pandemic. Well done, Thrive!

Date of experience: May 5, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review!

California
2 reviews
0 helpful votes
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I've heard so many wonderful things about THRIVE. So i decided to try it for myself since i was tired of being disappointed time after time with the trips to the grocery stores. I have to spent so much time looking for what's the best quality and nutritious for my family. It's especially hard when all you see is aisle of sugar. Plus my 2 toddlers want everything they see on tv. This is fast quick and easy. The best part is i can even shop accordingly with my KETO DIET. I'm hopeful that soon enough my family will transition into Keto as well. Making this the ideal way to shop. THANK YOU SO MUCH THRIVE!

Date of experience: May 5, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad you've been able to find what you need to support your Keto lifestyle!

NL
1 review
0 helpful votes
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Loving Thrive!
May 6, 2020

I love ordering my organic products online, we live in a rural area, so it's far from any organic stores. Via Thrive I can get everything I need for my whole family. Only improvement: I'd like to order wine by the bottle or box, so I won't have got get 6 bottles at once.

Date of experience: May 5, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for review and feedback! We'll be happy to pass this along to the proper team for review.

California
1 review
0 helpful votes
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So worth it
May 6, 2020

I love thrive market. Great value for quality products, and I love shopping from home especially with their timely delivery. I shop with them at least twice a month, sometimes more, and will continue to do so. Customer service is great too!

Date of experience: May 4, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for shopping with us!

Texas
1 review
1 helpful vote
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Unimpressed
May 5, 2020

I searched which brands Thrive supplied before I signed up, and much of what we shopped for was listed. When shopping though many of those brands aren't on their site or out of stock. Searching on the site is slow. I added things to my first order only to later have them removed because they no longer were in stock or because they weren't available to ship to my address?

Date of experience: May 4, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review. We're sorry you've had such a poor experience with us. Due to the unprecedented amount of orders, stock levels have been lower than normal but we are quickly refilling our shelves to make these products avilable soon!

Washington
2 reviews
0 helpful votes
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I just viewed the website today and placed an order for something hard to find where I live. It is good to have a place to shop for a lot of specialty items not found in the regular market!

Date of experience: May 4, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad you were able to find a product you need!

California
1 review
0 helpful votes
Follow Nathalie A.
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Their products are wonderful with great prices. Free delivery at $49.00 was really perfect until this Covid... but hopefully they are back on track with timely shipments.

Date of experience: May 4, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review. If you haven't already, please check out our daily blogs to get the most recent updates on products and inventories!

Arizona
1 review
0 helpful votes
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Good products, good prices. Like many people I have more than one address--and Thrive has somehow managed to get two of mine. If any time I clicked on the Thrive email, the first thing I got was a login box, no problem. But it doesn't work that way. So, again, I've had to contact chat, follow a circuitous path, and FINALLY, get to my real account. It doesn't have to be this hard. I don't need the website to know who I am before I login, since inevitably, it seems to me, when they do try to know, they always get the wrong email and try to sell me another membership and generally leave me feeling VERY frustrated.

Date of experience: May 4, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for reaching out! It seems like there may be a technical issue impacting your account. If the representative you spoke to noted they will notify the tech team please be on a lookout for a followup email so we can look into it!

California
1 review
0 helpful votes
Follow Nathalie R.
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There have been some screw ups along my shopping experience but when I ask for help I have gotten it and always know my package is well on it's way... I have never had to wait as packages always arrive on time...

Date of experience: May 4, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad you're enjoying your membership!

Georgia
1 review
0 helpful votes
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Thank you!
May 5, 2020

My business was hit hard due to COVID-19. Thrive supported me through the experience. I am so grateful

Date of experience: May 4, 2020
Thrive M. — Thrive Market Rep
over a year old

We're happy we have been able to support you during this time.

California
1 review
0 helpful votes
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I've been a Thrive member for a while. I'm not exaggerating when I say that I've saved well over $4,000 on things I'd normally buy. Even if things are tough during our COVID pandemic, the company was very clear why things were slowing down and why. I didn't like it, but knew they'd fix it. They did and I'm back in the swing of things in getting my groceries in a good time frame.

Date of experience: May 4, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and for your patience during this time while we worked hard to ensure our members are getting be the best experience possible!

Jenny S.
Texas
1 review
0 helpful votes
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Amazing company
May 5, 2020

Amazing company, great customer service
Healthy food choices. It's so nice to be able to order healthy, clean food at a cheaper price and support a great company and have it shipped right to your door!

Date of experience: May 4, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review!

Connecticut
1 review
0 helpful votes
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Thrive, like most grocers was overwhelmed by demand. They instituted policies to resolve their issues and shared them every step of the way with their customers, like me. To restock shelves, protect staff and still fulfill customer orders, they posted daily the measures they were taking. They had specific times to order, suggested maximum dollar amts, and specific notification of shipping delays.
I for one, so appreciated their detailed response and daily communications on their site. So many other companies during this simply said there were shipping delays up to two to three weeks.

Date of experience: May 4, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad you found our daily updates helpful in communicating our steps to ensure everyone's health and safety!

New Hampshire
1 review
0 helpful votes
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I shop with Thrive often. I love the Thrive brand products and buy them whenever I can. The prices on the name brands are less expensive than at a store. I enjoy the variety of products offered and have never had a problem with anything. Having food allergies Thrive Market is essential for me to get what I need at a good price.

Date of experience: May 4, 2020
Thrive M. — Thrive Market Rep
over a year old

It's wonderful to hear you have been enjoying all of our Thrive Market brand products and have been able to save on some of your favorites as well!

California
1 review
0 helpful votes
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So wonderful to have a place to save money on healthy products. Hopefully in the future there will be a bigger selection of items that are available on a more regular basis so I can depend on my nutritional goodness.

Date of experience: May 4, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for reaching out. If you ever have any suggestions please let us know and we'd be happy to pass them along for review!

Illinois
1 review
0 helpful votes
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Wonderful job!
May 5, 2020

During these uncertain times, I have had zero issues. Yes, shipping times have been longer, that is to be expected! Great job to all!

Date of experience: May 4, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and your support!

New York
1 review
0 helpful votes
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Choices
May 5, 2020

Well priced, so many options for the gluten free member, vegan member, organic member (aka all the different types of eaters in my family!). And, you're quick to deliver, thank you!

Date of experience: May 4, 2020
Thrive M. — Thrive Market Rep
over a year old

We're happy you could find all the products you need to support your family's dietary needs!

Virginia
2 reviews
0 helpful votes
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I love shopping Thrive. I find healthier choices of food products for less than any grocery store around including military establishments. SO I highly recommend you give it a try.

Date of experience: May 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your recommendation!

California
1 review
1 helpful vote
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Giving it a shot
May 4, 2020

I really want to love this. I have most of our shopping on subscription services at this point and Thrive would make it one step closer. But I am finding so many things I'd want are out of stock. It's almost worse to see that it's there but not available. Pages and pages of things that you can look at but not purchase.

Date of experience: May 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for feedback. Due to the unprecedented amount of orders, stock levels have been lower than normal but we are quickly refilling our shelves to make these products available soon!

Pennsylvania
1 review
0 helpful votes
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I started a strict diet 8 months ago and am so glad I have Thrive Market to order my healthy food from. The town where I live has no place to buy healthy food so Thrive Market has been a life saver! Everything comes packaged so well. The few problems that I have had have been resolved quickly. I know that there have been delays because of the pandemic, but I feel that Thrive Market is doing the best they can, and do a good job being honest and up front with their information and what to expect. I am so very happy that I stumbled onto this online ordering at Thrive Market. God Bless all of you at Thrive Market!

Date of experience: May 3, 2020
Thrive M. — Thrive Market Rep
over a year old

We're happy you've been able to find what you need to support your healthy lifestyle!

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,