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Thrive Market has a rating of 3.8 stars from 2,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.
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I'm so grateful I found Thrive. They carry so many of the products I love and it's so convenient to have them delivered to my door, especially in this time of pandemic. Well done, Thrive!
I've heard so many wonderful things about THRIVE. So i decided to try it for myself since i was tired of being disappointed time after time with the trips to the grocery stores. I have to spent so much time looking for what's the best quality and nutritious for my family. It's especially hard when all you see is aisle of sugar. Plus my 2 toddlers want everything they see on tv. This is fast quick and easy. The best part is i can even shop accordingly with my KETO DIET. I'm hopeful that soon enough my family will transition into Keto as well. Making this the ideal way to shop. THANK YOU SO MUCH THRIVE!
We're glad you've been able to find what you need to support your Keto lifestyle!
I love ordering my organic products online, we live in a rural area, so it's far from any organic stores. Via Thrive I can get everything I need for my whole family. Only improvement: I'd like to order wine by the bottle or box, so I won't have got get 6 bottles at once.
Thank you for review and feedback! We'll be happy to pass this along to the proper team for review.
I love thrive market. Great value for quality products, and I love shopping from home especially with their timely delivery. I shop with them at least twice a month, sometimes more, and will continue to do so. Customer service is great too!
Thank you for shopping with us!
I searched which brands Thrive supplied before I signed up, and much of what we shopped for was listed. When shopping though many of those brands aren't on their site or out of stock. Searching on the site is slow. I added things to my first order only to later have them removed because they no longer were in stock or because they weren't available to ship to my address?
Thank you for your review. We're sorry you've had such a poor experience with us. Due to the unprecedented amount of orders, stock levels have been lower than normal but we are quickly refilling our shelves to make these products avilable soon!
I just viewed the website today and placed an order for something hard to find where I live. It is good to have a place to shop for a lot of specialty items not found in the regular market!
We're glad you were able to find a product you need!
Their products are wonderful with great prices. Free delivery at $49.00 was really perfect until this Covid... but hopefully they are back on track with timely shipments.
Thank you for your review. If you haven't already, please check out our daily blogs to get the most recent updates on products and inventories!
Good products, good prices. Like many people I have more than one address--and Thrive has somehow managed to get two of mine. If any time I clicked on the Thrive email, the first thing I got was a login box, no problem. But it doesn't work that way. So, again, I've had to contact chat, follow a circuitous path, and FINALLY, get to my real account. It doesn't have to be this hard. I don't need the website to know who I am before I login, since inevitably, it seems to me, when they do try to know, they always get the wrong email and try to sell me another membership and generally leave me feeling VERY frustrated.
Thank you for reaching out! It seems like there may be a technical issue impacting your account. If the representative you spoke to noted they will notify the tech team please be on a lookout for a followup email so we can look into it!
There have been some screw ups along my shopping experience but when I ask for help I have gotten it and always know my package is well on it's way... I have never had to wait as packages always arrive on time...
We're so glad you're enjoying your membership!
My business was hit hard due to COVID-19. Thrive supported me through the experience. I am so grateful
We're happy we have been able to support you during this time.
I've been a Thrive member for a while. I'm not exaggerating when I say that I've saved well over $4,000 on things I'd normally buy. Even if things are tough during our COVID pandemic, the company was very clear why things were slowing down and why. I didn't like it, but knew they'd fix it. They did and I'm back in the swing of things in getting my groceries in a good time frame.
Thank you for your review and for your patience during this time while we worked hard to ensure our members are getting be the best experience possible!
Amazing company, great customer service
Healthy food choices. It's so nice to be able to order healthy, clean food at a cheaper price and support a great company and have it shipped right to your door!
Thank you for your review!
Thrive, like most grocers was overwhelmed by demand. They instituted policies to resolve their issues and shared them every step of the way with their customers, like me. To restock shelves, protect staff and still fulfill customer orders, they posted daily the measures they were taking. They had specific times to order, suggested maximum dollar amts, and specific notification of shipping delays.
I for one, so appreciated their detailed response and daily communications on their site. So many other companies during this simply said there were shipping delays up to two to three weeks.
We're so glad you found our daily updates helpful in communicating our steps to ensure everyone's health and safety!
I shop with Thrive often. I love the Thrive brand products and buy them whenever I can. The prices on the name brands are less expensive than at a store. I enjoy the variety of products offered and have never had a problem with anything. Having food allergies Thrive Market is essential for me to get what I need at a good price.
It's wonderful to hear you have been enjoying all of our Thrive Market brand products and have been able to save on some of your favorites as well!
So wonderful to have a place to save money on healthy products. Hopefully in the future there will be a bigger selection of items that are available on a more regular basis so I can depend on my nutritional goodness.
Thank you for reaching out. If you ever have any suggestions please let us know and we'd be happy to pass them along for review!
During these uncertain times, I have had zero issues. Yes, shipping times have been longer, that is to be expected! Great job to all!
Thank you for your review and your support!
Well priced, so many options for the gluten free member, vegan member, organic member (aka all the different types of eaters in my family!). And, you're quick to deliver, thank you!
We're happy you could find all the products you need to support your family's dietary needs!
I love shopping Thrive. I find healthier choices of food products for less than any grocery store around including military establishments. SO I highly recommend you give it a try.
Thank you for your recommendation!
I really want to love this. I have most of our shopping on subscription services at this point and Thrive would make it one step closer. But I am finding so many things I'd want are out of stock. It's almost worse to see that it's there but not available. Pages and pages of things that you can look at but not purchase.
Thank you for feedback. Due to the unprecedented amount of orders, stock levels have been lower than normal but we are quickly refilling our shelves to make these products available soon!
I started a strict diet 8 months ago and am so glad I have Thrive Market to order my healthy food from. The town where I live has no place to buy healthy food so Thrive Market has been a life saver! Everything comes packaged so well. The few problems that I have had have been resolved quickly. I know that there have been delays because of the pandemic, but I feel that Thrive Market is doing the best they can, and do a good job being honest and up front with their information and what to expect. I am so very happy that I stumbled onto this online ordering at Thrive Market. God Bless all of you at Thrive Market!
We're happy you've been able to find what you need to support your healthy lifestyle!
Answer: Do NOT wait for Thrive to cancel. If you do, you'll just find your account charged again next year. Call your CC and change your account!
Answer: Hi J L., sorry to hear that. Give us a call at 866-419-2174 or chat with us on our site at anytime and we'll help ASAP.
Answer: Change your CC account number, it's the fastest and surest way.
Answer: Membership is $75 annually but it is less for families who qualify and they donate membership for those in extreme need. I don't know what that limit is. Just the fact they do this is amazing.
Answer: Not well, I am on a med that causes insomnia... actually more than one. And when I do sleep, I wake up feeling unrested.
Answer: Call Thrive's customer service. They really are helpful. If they won't reverse the charge, contact your credit card company and dispute the transaction.
Answer: Hi Luana, Thrive Gives is one of the most important aspects of our mission as it allows us to make healthy living easy and affordable for ALL Americans. Thrive distributes the one-for-one memberships in partnership with charitable organizations who service families in need. Weve issued thousands of memberships to low income families, teachers, students, veterans, and first responders and we see no end in sight. We're doing a number of things to make the membership more useful for Thrive Gives recipients. We are launching content and curriculum that will help educate Thrivers who are new to healthy living, which will be specifically targeted towards our Gives membership recipients. We have also merchandised a Staples section on our website to make the product catalog more accessible for our Thrive Gives families. There are many more improvements in progress that we're excited about! How are candidates selected? Our criteria looks at individual and family income as well as profession, including all veterans, teachers, students, and first responders. Our goal is to identify those who would benefit most from the gift of membership and free access to our savings and products. How do you apply? Think you or someone you know might qualify? Applications can be submitted directly on our website or by simply clicking here. Once submitted, please allow us 1-3 business days to reach out with the status of your application. It's been so great to see the warm reception of our social mission! Thanks so much for expressing interest in Thrive Gives. And thanks for choosing Thrive Market.
Answer: Hi Debbummer! Please call us at 866-419-2174 or visit http://thrv.me/HzvsNz to request a cancellation, and we'll help right away.
Answer: Contact your bank and challenge the charge. I have shopped with Thrive for almost 4 years. This is a glitch in their system. Any issues I have had have been quickly taken care of. Sorry you didn't have the same experience.
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


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