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Thrive Market

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.7 stars from 2,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
255
value
264
shipping
239
returns
138
quality
228
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Awesome product
May 8, 2020

Best prices for our favorite Jovial pasta and so much more Amazing quality all around. I recommend this online market to everyone!

Date of experience: May 6, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and recommendation!

Wisconsin
1 review
1 helpful vote
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What happened?
May 8, 2020

One of the reasons why I joined thrive was because the freebies and/or coupon codes that they would give you often. Now for some reason we never get them anymore. What happened? While I appreciate so many things about thrive, it's not very fair to take away all the pro bonuses now. I'm really not saving that much money now.

Date of experience: May 6, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your feedback. Due to this unprecedented time, we make it a priority to get members boxes out as soon as possible. To ensure we are accomplishing this we temporarily suspended the free gifts and promotions but we do plan to bring them back soon!

California
1 review
0 helpful votes
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Good service
May 8, 2020

Great products at a reasonable price with great shipping free of charge for orders or 50.00 dollars. All products in easy to use categories with a good search engine.

Date of experience: May 6, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for reaching out. We're glad you're enjoying all of your products and have found getting what you need easy!

Massachusetts
1 review
0 helpful votes
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The products are high quality. Thrive helps me buy no or low sugar foods - without artificial sweeteners - to help me curb my sugar intake. We have sampled many snacks and found most to be tastey. I love seeing new products or products that are new to me. The Thrive search engine is very good. The company communicates well with customers. Thrive supports people and the planet. I like buying from them.

Date of experience: May 6, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We're happy you've been enjoying your membership and have found products to meet your lifestyle needs!

California
1 review
0 helpful votes
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I love the wide selection of organic & specialty diet products, and to be able to buy from a company that cares for their employees, community and environment.

Date of experience: May 6, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and your support!

Nevada
1 review
0 helpful votes
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They have a great selection of products, fantastic prices, and they have a wonderful company philosophy.

Date of experience: May 6, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We're glad you're enjoying your orders and finding the products you love for less!

District of Columbia
1 review
0 helpful votes
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I've been a Thrive Market customer for a few years now. I've always found their pricing to be the best, they have excellent sales (especially for Whole30!) and when there are any issues, they handle it right away and with a virtual smile!

Date of experience: May 6, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and for sharing that helpful tip!

Michigan
1 review
0 helpful votes
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Online Shopping
May 8, 2020

Thrive has been helpful and the prices are in line with what I've spent in the stores in Marquette, Michigan.

Date of experience: May 6, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review!

Tennessee
1 review
0 helpful votes
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Trustworthy
May 6, 2020

I have been a member of Thrive Market for well over a year now. I trust their products and that in itself keeps me coming back.

Date of experience: May 6, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad you're enjoying everything!

Maryland
1 review
0 helpful votes
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GodSend!
May 6, 2020

Thrive came into our lives at just the right time! We have enjoyed trying a few new things and love that we can some of our old favorites.

Date of experience: May 6, 2020
Thrive M. — Thrive Market Rep
over a year old

We're happy you've been able to find products you love!

Michigan
1 review
0 helpful votes
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Thrive Market has great prices and their sales are super! Every product has been great quality. It's great to be able to purchase healthy, environment friendly products at reasonable prices!

Date of experience: May 6, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review!

Indiana
1 review
0 helpful votes
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My daughter told me about Thrive and I have been very happy with both the products and the service ever since. We are trying to maintain a healthy diet and I have been very happy with the selection and quality of their food.

Date of experience: May 6, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad you've been able to find products to maintain your healthy diet!

Virginia
1 review
0 helpful votes
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Quality
May 6, 2020

I love the products and the savings. I'm always happy to have stuffed shipped to my door and I don't have to go shopping. Thank you!

Date of experience: May 5, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad you're enjoying your membership!

Georgia
1 review
0 helpful votes
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I've now made several orders from Thrive Market and am impressed with the quality, variety, ease of using the website, and how much the company supports the community--whether you buy from them or not. It feels like shopping at a small, local store.

Date of experience: May 5, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and for supporting our social mission!

South Carolina
1 review
0 helpful votes
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Easy access.
May 6, 2020

Easy use of website, with good selection of healthy food selections and supplements. I will recommend this site
To a friend, especially in this time of Covid-19, when store access is limited locally.

Date of experience: May 5, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and recommendation!

Virginia
2 reviews
0 helpful votes
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I have been a Thrive Market shopper for about two years now and have never been disappointed with my purchases. I'm sorta weird about dented cans and when an order came in with several, I contacted customer service and they QUICKLY replaced the damaged cans. My experiences have been positive and altho I am NOT a fan of paying membership dues for the privilege to shop, I've made an exception for this market. Now in this crazy period we're living through, I am abundantly grateful for this service. Having to go out and physically shop for goods sounds like a nightmare for this wife of an immunocompromised spouse. I am grateful for Thrive Market! Thank you ever so much! Please keep safe and healthy!

Date of experience: May 5, 2020
Thrive M. — Thrive Market Rep
over a year old

It's so great to hear you and your family have been able to find and get what you need, even during this time!

Wisconsin
1 review
0 helpful votes
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I have found Thrive Market to be very fairly priced. I have enjoyed everything I have purchased from them.

Date of experience: May 5, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review!

Illinois
2 reviews
1 helpful vote
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I signed up for Thrive to order products for an anti-inflammatory diet because I didn't want to go to multiple stores searching. It was difficult to search the site and many searches result in unrelated products or a poor variety. I sent an inquiry to the company to cancel my membership before the 30 day trial was up. The response was a whole explanation of their policy and how I would get an email to cancel before the trial was up. I never received the follow-up email and just wanted to cancel. Now I'm stuck for a year and need to order so I'm not wasting more money as that membership fee isn't small. Not only is there a $70 membership fee but your order has to be over $49 or you have to pay for shipping. After placing an order, I was able to find everything I ordered on other sites for less money and free shipping. There is no savings involved in this site.

Date of experience: May 5, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your feedback. We're sorry that you had a poor experience shopping with us! We do like to present members who would like to cancel with something that might work for them better while we address their concerns, but we're happy to cancel if this still doesn't work for you! If you haven't already, please reach out through that email so we can complete your request.

Michigan
1 review
0 helpful votes
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I love this company's dedication to its customers and the quality of its products! I'm able to find healthy options to feed my family.

Date of experience: May 5, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad you've been able to find healthy options for you and your family!

Pennsylvania
1 review
0 helpful votes
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This market is similar to a local co-op grocery. They have high quality products that can be hard to find at chain supermarkets. The Thrive branded products are great too. Good prices for good products. I contacted customer service about a torn package and they refunded my money.

Date of experience: May 5, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad you've been able to find everything you need!

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,