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Thrive Market

3.7

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.7 stars from 2,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
255
value
264
shipping
239
returns
138
quality
228
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
Follow Christopher W.
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Everything is a good price and excellent quality. Love the service. Will continue to use this service. I can't seem to order enough plantain chips, I eat through them so fast

Date of experience: May 8, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for reaching out. We're glad you're enjoying the plantain chips!

Missouri
1 review
0 helpful votes
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I get excited every time I order! They have everything that I need in one place. Beauty, food, and Heath products. And they always have some kind of savings or free gift with my order. I love Thrive market and refer them to my friends and family all the time!

Date of experience: May 8, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and your recommendation!

New Jersey
1 review
0 helpful votes
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Thrive
May 9, 2020

Quality products and decent prices. They carry several things that I cannot easily find at my local store

Date of experience: May 7, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We're glad you were able to find even some of those hard to find products!

Florida
1 review
0 helpful votes
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We have been struggling to get by during this Covid-19 crisis. Like so many. With being out of work and no income our household has had to ration food. Not our three fur babies though. They are well fed.
Thank You Thrive Market and the selfless donations you raise for people like us. We are very grateful.
Our next few weeks will be busy packing, due to having to move. We are currently in search of another apartment and hope to remain healthy throughout this extra stressful time.
This gift of $50.00, and 1 Year Membership is greatly appreciated and we Thank all who made this possible. You are Angels on Earth.
We send our love to you, and wish you, your family, and friends, safety, shelter and good health.
Sincerely,
Wendy and Jay Nichols

Date of experience: May 7, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad we have been able to provide at least a little assistance during this time, to make sure you and your family are getting what you need!

New York
2 reviews
0 helpful votes
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Happy Place
May 9, 2020

I absolutely love that I went ahead and tried out the membership. I love the choices and quality of the items they have for you to choose from. I am following a ketogenic diet and also trying to be more conscious of the food I eat and buy. I really like that you can learn about each company and I know I am getting quality. I really love love loved the packaging as well! Everything came packed (in recyclable packaging) so nice and there is even a signature from the person who packed it! The delivery status is spot on and I was notified along the way. I am definitely going to stay a member and look forward to finding more hidden gems.

Date of experience: May 7, 2020
Thrive M. — Thrive Market Rep
over a year old

We're happy you've been able to find what you need to match your Keto diet and have been enjoying your membership!

Florida
1 review
0 helpful votes
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Amazing company
May 9, 2020

I just realized while getting ready to write this review after submitting my order that there were no free gifts with minimum purchases this time. Well... that will change again- eventually. The last time I ordered was just after different parts of the country started putting out the shelter-in-place warnings. Thrive could not keep up with the free gifts because people were ordering like crazy from this company all at the same time- myself included. I still would not change a thing. I appreciate the 15% off deal today and glad I was able to take advantage of this to pick up a few things. Wish I could have ordered more, but it is what it is! I enjoy being able to reorder some items we now know we like and the chances to order something new each time. I already am looking forward to receiving my order. I am also looking forward to hopefully trying the fig orange spread on my next order. In this one, we'll will be trying new sweet potato chips and instant vanilla pudding mixes. The reviews for both products were great and also gave some great insight/ideas with the pudding. I so dislike trying pudding using non-milk products and it turns out runny. This one sounds like a winner.
When I had to contact the company one time in the past, the service was spectacular.
As always, some items run out quicker than others; however, there are usually other similar items. We all have the option to click the button to receive notification when the item(s) are back in stock. Wish we could do this as easily with some stores with our toilet paper, etc. Plus I have found that some of the items are more reasonable here than at the health food store or other on-line stores.
I can tell that Thrive is also trying to streamline and work on their website quietly to help us find items easier. Thank you for that! I was able to navigate much easier today from the sale link to each section I wanted to search. Really nice and smooth!

Date of experience: May 7, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! While we did remove our free gift options for a time we do plan to have them back soon! Thank you for your patience while we prioritized getting orders our quickly and please let us know if you have any further questions!

Colorado
1 review
0 helpful votes
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First Order Ever
May 9, 2020

Well today I took my first leap ordering groceries on line. It was a good experience. I love to grocery shops live because I can touch and feel the products. During COVID-19 I am experimenting with this safer way to shop.

Date of experience: May 7, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for joining us! We're happy to address any questions you may have as you begin to order online. Please email us at [email protected] or chat with us online if you have any questions!

California
1 review
0 helpful votes
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I love shopping here. The way they take time to individually wrap each item. I have 4 adult kids and we are all customers. Thrive keeps their customers healthy. Great shopping experience.

Date of experience: May 7, 2020
Thrive M. — Thrive Market Rep
over a year old

We're happy you and your family are enjoying everything!

Indiana
1 review
0 helpful votes
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I have so many sensitivities and this site has been a total Godsend honestly. If something gets damaged due to shipping, they always make it right. I was just telling my husband how happy it makes me to have something like this service available. We love you all!

Date of experience: May 7, 2020
Washington
1 review
0 helpful votes
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This company was bombarded at the beginning of this pandemic, which had to have been difficult. Somehow, they stepped it up, and I'm getting my deliveries very quickly! THANK YOU for working so hard to keep us all safer by delivery amazing products at such a great price!

Date of experience: May 7, 2020
Mississippi
1 review
0 helpful votes
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Pros: Ease of ordering; promptness of shipping; Quality of offerings; Safe, efficient packaging; Availability of items for specific diets, restrictions, etc.

Cons: Seem to run out of popular items very quickly. Have to come back on a regular bases and order quickly or items may become unavailable

Date of experience: May 7, 2020
Tennessee
1 review
0 helpful votes
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First-order came in a timely fashion and everything was packaged well, nothing liquid broke. Every happy about this purchase. I'm finding many items I buy from other places for better prices here and I like the Thrive brand of Organics. Also, it is really nice to be able to shop specifically for my diet and add in other filters to get more specific items I like, it's always a struggle at the grocery to find gluten-free items that are also organic. I was very happy with the wide selection, even though we are in this pandemic most items were available (but it is understandable the items that are quickly out of stock).

Date of experience: May 7, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We're glad you've found the Shop by Diet section helpful for your dietary needs and have been able to save on the products your need to meet your lifestyle!

Oregon
1 review
0 helpful votes
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Great products to choose from. Easy filtering when choosing foods (gluten free, dairy free). Delivery is very quick. We have liked and used every product we have ordered we are not wasting food.

Date of experience: May 7, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy you're enjoying everything!

Florida
1 review
0 helpful votes
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Thrive Market gives excellent value. Thoughtful packaging and wonderful variety of the products that I love. Although there is a yearly subscription, I still save money. Great communication during a time of challenges. Lots of choices as they continue to restock.

Date of experience: May 7, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review. We're glad you've found what you need and have been able to see the savings the membership offers!

Heagan S.
Ohio
1 review
3 helpful votes
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I spend a lot of money on groceries. I was excited to to try thrive to save some money on pantry staples. The added perk of a free gift with orders over a certain about of $ was a perk! It was one of the main reasons I signed up. For at least 6 weeks there has been no free gift due to COVID. Really? Take away one of the perks of membership at a time when a lot of people are signing up? Frustrating.

Date of experience: May 7, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your feedback. We plan to have our free gifts and promotions available online soon! In order to prioritize orders during this time, free gifts have been temporarily suspended in order to ensure our members are getting the products they need as quickly as possible.

New York
1 review
0 helpful votes
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I really appreciate the option to buy my groceries, especially staple items, directly from Thrive Market. The prices, especially on Thrive brand products, are a new baseline on reasonable shopping. I've been a member for a couple of years, and when the shutdown happened in March 2020 and I was afraid to go to the store, my Thrive delivery held me over! Grateful for the efforts of this company.

Date of experience: May 6, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We're glad that we've been able to fill a need for you, especially during this time!

New York
2 reviews
3 helpful votes
Follow Nina H.
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I got a membership and placed my first order because some friends suggested it. First, I thought I wouldn't have to pay the membership fee for 30 days because of how it was worded. Then, I thought I'd be getting $20 toward my first order, not just the first order over $49. They didn't have some of the common items that I would expect like ginger shots (only ACV shots with ginger) or elderberry syrup. The chain grocery store down the street even has those and this is supposed to be a health focused site. Unless I'm looking in the wrong spot, the website is organized a little strangely. I placed an order and we'll see if I like what I got, everything had great reviews but so far this hasn't been the experience it was hyped to be. Hopefully it gets better from here.

Date of experience: May 6, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your feedback. We're sorry the signup process was not clear! We offer all new members 30-days risk-free to try out our products and service, and the end of which members can either roll into the membership or cancel! If you have a product you'd like and don't see it, please let us know! We'd be happy to see if it is something that is just currently not available or if we don't carry it, we'd be happy to pass along the suggestion!

Pennsylvania
1 review
0 helpful votes
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I love the multitude of gluten free options and new things to try! Packaged very well, delivered right to your door, no hassle, I LOVE THRIVE!

Date of experience: May 6, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad you've been able to find gluten-free options to love and have found everything seamless.

California
1 review
0 helpful votes
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The best
May 8, 2020

Affordable, non GMO, organic, vegan friendly healthiest options. The most delicious cleanest ingredients. I wish i has discovered thrive sooner. Love you thrive

Date of experience: May 6, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for the love! We're happy you're enjoying your membership!

North Carolina
1 review
0 helpful votes
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Great!
May 8, 2020

It's nice to be able to find healthy items at a lower price than my local grocery store. A lot of items I can't even find locally. Easy!

Date of experience: May 6, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad you've been able to find those hard to come by products!

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,