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Thrive Market

3.7

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.7 stars from 2,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
255
value
264
shipping
239
returns
138
quality
228
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Abigail W.
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Love this site!
May 11, 2020

I have been a member for years and will likely keep on keepin' on! Great deals and free shipping over $49. Really tough to beat. Thanks, Thrive!

Date of experience: May 11, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and for being with us for so many years!

Missouri
1 review
0 helpful votes
Follow Whitney D.
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They are fast and convenient. Being dairy free and soy free, they offer great options. I also love that they are a sustainable brand.

Date of experience: May 10, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad you've been able to find products that meet your dietary needs!

Pennsylvania
2 reviews
1 helpful vote
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High quality
May 11, 2020

Great products that always arrive fresh! Shipping takes longer than most places and at times, many items are out of stock, but for my staple products, it's fantastic. Their coffee is really good, too!

Date of experience: May 10, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your review, glad to hear you're loving our staples!

Arizona
1 review
0 helpful votes
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Quick and easy
May 11, 2020

Great web site, easy to use, excellent product reviews and nutritional information. Definitely recommended

Date of experience: May 10, 2020
Thrive M. — Thrive Market Rep
over a year old

So glad to hear you're enjoying the site!

Texas
1 review
1 helpful vote
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Not sure yet
May 11, 2020

I just tried putting in my first order. With this COVID garb going on, it seems there are plenty of items they are out of, such as whole wheat flour, yeast, a few other items I'm wanting/needing. But that's not any different than the grocery store, so I don't blame Thrive Market. Anyway, will give a better review once I receive the items.

Date of experience: May 9, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your review, we appreciate your understanding! Our team is working hard to get our inventory levels back to normal as quickly as possible. You can check out daily updates regarding inventory and all things COVID-related on our blog post linked on the homepage of our site.

California
1 review
0 helpful votes
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Its so easy to use. Wonderful site. Lots of healthy choices and lets me zero in on whats important for me: Non GMO and Organic. They stock brands that I love: Sir Kensington, Braggs

Date of experience: May 9, 2020
Thrive M. — Thrive Market Rep
over a year old

So glad you're loving the products, thanks for your review!

Washington
1 review
0 helpful votes
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LOVE LOVE LOVE
May 11, 2020

All the products are wonderful my daughter ordered from this site she told me about and I'm so excited to order more items everything on this site is GREAT! Stay well!

Date of experience: May 9, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for sharing, we're happy to hear you and your daughter are enjoying the site!

South Carolina
1 review
0 helpful votes
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It was fun to browse groceries without wearing a mask and observing social; distancing, The product selection is very good

Date of experience: May 9, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to hear we've been able to help during this time!

Missouri
1 review
0 helpful votes
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Thrive Market has been a great way for me to find Whole 30 compliant foods without any effort. It also provides unique options as well as great prices. I know I am getting a good product every time I order from Thrive Market.

Date of experience: May 9, 2020
Thrive M. — Thrive Market Rep
over a year old

We're happy you've been able to find products to meet your Whole 30 needs!

Connecticut
1 review
4 helpful votes
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Great Products
May 9, 2020

It is convenient and the variety on offer is very good. It carries my favorite snacks and will present healthier options to replace the usual junk food. I found the site when I started scrambling for online food shopping and have consistently ordered from them without any problems.

I understand that not everybody can afford to shop here and I appreciate Thrive allowing us to donate at checkout. I hope they extend it.

Date of experience: May 9, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review. We're happy you're enjoying your membership!

Georgia
2 reviews
0 helpful votes
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This isn't my go-to for shopping, because I'm not yet convinced organic products are worth the extra money. However, for those who don't live 5 minutes away from a grocery store or have particular dietary restrictions (necessary or assumed), Thrive could be a great option. You can filter by restrictions or values, and they have quite a few options for quite a few of those categories. I shop for someone who can't eat dairy, and there have been life-changing solutions discovered here. (Okay, maybe that's a little over-dramatic, but it's been huge.)

Thrive has a lot more than just packaged food, too. They have household supplies of all sort in addition to clean wines and even frozen (presumably--I've not ordered it before) meat. This could, conceivably, replace grocery store trips if enough planning is done.

However, I do buy a lot of superfluous, snacky things that I wouldn't buy otherwise. I'm not diligent enough to know if the annual fee is worth the savings. A plus, though, is that every membership purchased results in one being donated to someone in need. You can also donate your savings, or a portion thereof, from every order to help those in need.

Date of experience: May 8, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review and feedback! We're happy you've found the Shop by Diet option helpful and if you ever would like to know about your savings or membership benefits, like our Savings Guarantee and Price Matching, please let us know!

Pennsylvania
1 review
0 helpful votes
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I really wanted to like it. I wanted to like it because it's one less thing to do on my list, running to the store. I wanted to like it because it's healthier options. I wanted to like it because "it's cheaper".
I just signed up two days ago and I'm sadly not impressed. Maybe it's just the timing, with the shutdown happening. Maybe Thrive is busier than normal. I don't know but 8/10 times I'd search for something it wasn't available, the more expensive version was. Seemed to be out of A LOT. Also, I don't find it to be much cheaper than the stores. I'm not sure if you're comparing prices to a different location, but I think it's more expensive than stores around me.

Wanted to like it. :(

Date of experience: May 8, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We are experiencing lower than normal inventory levels but we are working hard with our brands in order to get our stocks back up! If you do see a brand cheaper at your local store or online please let us know as we do offer price matching as well!

Colorado
1 review
0 helpful votes
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Over the time I have been shopping with Thrive Market I have been consistently blown away by the range of products, the very affordable prices, the customer service of this organization. Thank you all for being there!

Date of experience: May 8, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review!

Kentucky
1 review
0 helpful votes
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Excellent
May 9, 2020

I'm so thankful for you all! What a fantastic resource for food. Love the core values of the company and all the products. Thank you so very much for all you do!

Date of experience: May 8, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad you're enjoying your membership and all of your products!

Ohio
2 reviews
0 helpful votes
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I actually had issues placing my first order, called the Customer Service number and was redirected to the chat feature. Online the Customer Service folks were very quick to assist and patient in helping me get the problem addressed to my satisfaction.

Date of experience: May 8, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for reaching out! We're glad we were able to assist you on that first order!

Colorado
1 review
5 helpful votes
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I haven't tried the powder yet l! I'll write again But, The order had my shipping at $5.95 which is probably what it will cost to ship my small tooth powder order. It would not let me process without answering yes or no to your membership and agreeing to $9.95 shipping! Kind of a rip off. I don't mind paying my actual shipping charges. I should not be punished for wanting to purchase from you without being a member! It's $5! But it is a principle matter!

Date of experience: May 8, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for reaching out. As a membership-based company, we offer our products below MSRP, free shipping on orders over $49, and free gifts and promotions! On select products, membership is not required to purchase, however, the product and shipping discounts associated with the membership would not be available. We provide the option at checkout for these products presenting both options so each individual can make the choice best suited for them!

New York
1 review
0 helpful votes
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I can find great products here for a fair price. They run a lot of promotions and send me discounts on new products to try. I like how easy it is to order and finalize my purchase.

Date of experience: May 8, 2020
Thrive M. — Thrive Market Rep
over a year old

We're happy you're enjoying everything!

California
1 review
0 helpful votes
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I love that I can try new foods at a discount and have them delivered (contact-free). I also love that most items have many reviews to help me make good informed choices!

Date of experience: May 8, 2020
Thrive M. — Thrive Market Rep
over a year old

That you for your review! We're glad you have found the membership helpful, especially during this time!

California
1 review
0 helpful votes
Follow Jessica W.
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The thing I like most about Thrive Market is that they give free memberships to people in need. I also love that they have a lot of healthier options that I cannot usually find in the store. I do wish the website/app was a little more user friendly, but that, honestly, could just be me not knowing 100% how to use it to its full extent yet. I think everyone should try it for the first time. If you're a person in need, a teacher, etc. there are ways to get a free membership. I think it's definitely worth looking into. I had an issue during this whole pandemic with my order not showing up and they apologized and gave me a gift card to the website, as well as $10 Thrive Market dollars. Also, they gave me 20% on my recent order so I only paid $2.37 in total.

Date of experience: May 8, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! Please feel free to reach out to us if you have any questions regarding the site and app, If there is a feature that could be improved or something that is not working correctly, we'd be happy to pass it along to the appropriate team to get it resolved!

Wisconsin
1 review
0 helpful votes
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Excellent!
May 9, 2020

High Quality products that taste good and are good for you at great prices and exception customer service.

Date of experience: May 8, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review!

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,