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Thrive Market

3.7

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.7 stars from 2,172 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
251
value
259
shipping
234
returns
136
quality
224
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Maine
1 review
0 helpful votes
Follow Katie G.
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Meh! It's just ok.
June 14, 2020

I have tried to shop a few times now. Many products out of stock & I find it hard to search/ browse as I'm not familiar with all the brands offered. You have to know what you're looking for to make this worthwhile.

Date of experience: June 13, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks so much for your feedback, Katie!

New York
1 review
0 helpful votes
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Great service
June 14, 2020

Great variety of products. Thrive Market brand is high quality and good prices.
Shipping service is reliable. I'm very happy with all my purchases.

Date of experience: June 13, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, Grace! We're happy that you're happy!

Ohio
1 review
0 helpful votes
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I have been having trouble finding the specialty flour items in the grocery store, likely to this current health crisis. Thrive Market has what I was looking for. I am wondering why I even THOUGHT about searching all the local grocery stores and even if the customer doesn't buy enough to qualify for free shipping, it is worth it to pay the small shipping fee.

Date of experience: June 13, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to be a reliable source for what you and your family need, thanks for sharing!

Massachusetts
1 review
0 helpful votes
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Crazy about Thrive!
June 14, 2020

Love, love love everything about Thrive Market! It's even fun to order online and gives me an alternative to Whole Foods (Amazon). Both the website and the phone app are beautifully and efficiently laid out. Last week I ordered Sunday night and my box arrived on Wednesday morning! The box is magnificently packed - opening the box felt like Christmas. They seem to do a good job vetting the brands for health. (And I am a health nut). I couldn't be more pleased!

Date of experience: June 13, 2020
Thrive M. — Thrive Market Rep
over a year old

So exciting to receive your box! We're thrilled to hear you're enjoying everything!

Germany
1 review
0 helpful votes
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Products
June 14, 2020

Great products with a good price! Thank You
It's nice to be able to shop for the products I like and not wear a mask or feel like I have to.

Date of experience: June 13, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, thanks for taking the time to write your review!

Pennsylvania
1 review
0 helpful votes
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I couldn't be happier with this market. I've saved a lot of money on brands that really help me on a daily basis like four sigmatic and I always receive great service if I have questions/concerns. I also recently got my dad some of their microwavable meals since he is so used to eating convenient foods and so far he likes the taste and I'm less concerned for his health since its all organic and not cooked in plastic. Very grateful for that!

Date of experience: June 13, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to hear this, Jessica! Thanks for sharing!

North Carolina
1 review
0 helpful votes
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Good variety and for the most part, competitive pricing. I love the chat feature when I have a question or a product has been damaged in shipping - saves so much time!

Date of experience: June 13, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing, thanks for being a member, Jan!

Texas
1 review
0 helpful votes
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I found Thrive Market through my son who was using the Ibotta App. I have a dairy and gluten allergy and they carry everything I normally buy that is hard to find at the grocery store. I have found that their pricing is very competitive and lower cost than at the stores.
I am staying at home due to COVID-19 so I find their service is super convenient and they are available for any questions.

Date of experience: June 12, 2020
Thrive M. — Thrive Market Rep
over a year old

Happy to hear we've been of help to you, especially during this time. Thanks for the review!

Virginia
1 review
0 helpful votes
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Great place to shop
June 13, 2020

I love to shop here because they have the hard to find keto items I need.
I also like shopping with a company that cares for underserved people and I feel good supporting that effort with my business.

Date of experience: June 12, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for sharing! We're so grateful for members like you, Robert!

Oregon
1 review
0 helpful votes
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I love the convenience of shopping for both food and health items in one online spot, especially during these unprecedented times. I'm gluten sensitive, so it's important for me to know the ingredients in every product I purchase. The Thrive Market website is well designed with intuitive categories and an easy to see button for ingredients and nutrition. Oh, and the fact that I'm spending less than if I were to in person shop, that makes me happy. All that wouldn't matter, though, if my products didn't arrive in perfect condition. Kudos to the Thrive Market fulfillment team for packing so well. Appreciate it greatly.

Date of experience: June 12, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to hear that our site has been a help to you, we appreciate your support!

Ohio
1 review
0 helpful votes
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Great Service
June 13, 2020

The food and gifts are usually good to excellent too, but the shipping is amazingly fast, and the customer service people are very helpful.

Date of experience: June 12, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to hear you're enjoying, Donna!

Georgia
1 review
0 helpful votes
Follow Lonna S.
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Love the choices of healthy items that they supply. And you don't even have to leave your home to shop.

Date of experience: June 12, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for the review, Lonna!

Virginia
1 review
0 helpful votes
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I have received 2 orders from Thrive so far and I've been very pleased both times. The products are great, it's simple to place my order, and they maintain communication throughout. I recommend!

Date of experience: June 12, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, Amanda! Happy shopping!

Connecticut
1 review
0 helpful votes
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I initially came across Thrive Market a few years ago when I was in search of allergy friendly products. I took on a severe corn allergy at the age of 30 (epi pen severe) and became terrified to eat. Corn isn't a recognized allergen by the FDA, there is little to no medical research on it's effects... and it is hidden in countless sub ingredients. As you can imagine it took me a couple of years to learn what I can and cannot have (this makes eating out near impossible btw). The transparency that Thrive Market provides with ingredients and quality of brands makes me feel deeply safe when eating, when actually being able to eat things that will nourish my body. It also makes it even better when I know I'm shopping at a place that gives back, reduces its carbon foot print, and cares so much about sustainably sourced products. I'm truly grateful for Thrive Market and the food freedom it has provided me with in my life of a Severe Corn allergy and recent Onset Celiac diagnosis.

Date of experience: June 12, 2020
Thrive M. — Thrive Market Rep
over a year old

Sustainability and transparency are very important to us at Thrive Market. We're so glad we've been able to help you out, thanks for sharing!

Wisconsin
1 review
0 helpful votes
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Easy to use
June 13, 2020

I am fairly new to Thrive Market but so far everything has been as I expected. When I reached out to customer support they were very helpful and quick to respond.

Date of experience: June 12, 2020
Thrive M. — Thrive Market Rep
over a year old

So glad to hear it, thanks for sharing!

California
1 review
0 helpful votes
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Always excellent
June 13, 2020

I initially signed up for Thrive as they sell something that is too cost prohibitive for me to get in a local store. I would rather support local stores however I am also happy to support Thrive as they are a company with high standards and integrity.

Date of experience: June 11, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for sharing, we appreciate your support!

Pennsylvania
1 review
0 helpful votes
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I learned about THRIVE MARKET in 2016. I was searching for a great online website that wasn't AMAZON to buy the kinds of organic EVERDAY foods that I eat & like without being limited & BAM. I saw them looked over the website. While I read the raving reviews. I joined by THRIVE market by purchasing a 6 month membership at the time.

So proud that I wasn't disappointed at ALL! What was really impressive to me & touched my heart was. At the end of checkout when it's time to pay for your items you're given the opportunity to donate a percentage of funds to those less fortunate so they could get great healthy affordable organic foods for themselves or their families. Whenever I was able to I'd stretch my budget a bit EXTRA & donate because I was there before. & God alone knows what the future holds.

I also HIGHLY recommend their poultry, meats & seafood boxes if you're on a budget or have a large family. From organic free range chicken to grass fed beef, to wild caught seafood? You cannot beat it especially if you can't afford to join an online mandatory, monthly meat & seafood package like me. You can buy as needed without any strings attached. Everything is FRESH & the quality is TOP NOTCH!
I appreciate it ALL. From the spectacular customer service both thru the call center or online chat, the sustainable items used in packing it, to the SUPERB quality of the food.

To say I'm EXTREMELY pleased is an understatement.: 0) I've been telling my colleagues, family, friends, even strangers about this AWESOME site! Thrive is a necessity for my Mom & I... We GENUINELY appreciate & love you guys! I hope to ALWAYS support you!

Then w

Date of experience: June 11, 2020
Thrive M. — Thrive Market Rep
over a year old

This made us so happy to read, T! Thank you for taking the time to highlight your favorite things about our service and for sharing your experience with your loved ones. We believe in affordability and accessibility of healthfood for all, and we are SO thankful to have members like you with such similar values.

California
1 review
0 helpful votes
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Delicious products
June 12, 2020

It is really nice to have products delivered at this time. It is a huge relief to be able to get such nice healthy food. Thank you

Date of experience: June 11, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for this review, Donna!

New York
1 review
0 helpful votes
Follow Christina B.
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Like many other people, I joined Thrive Market in March during the Covid-19 pandemic. I was disappointed that I could not get all of the products I needed - namely flour and yeast - but I understood that there were higher than normal demands. I was disappointed that my membership started when I joined, rather than when I was able to place my first order - in late May. However, I have been impressed with the products I have received and I will definitely continue to shop here! I still haven't been able to get yeast or flour, but my other supplier came back in stock, so I didn't need it. I tried other pantry staples in both brands that I knew and didn't know. I am excited about the Thrive brand and I have been happy with the quality of their store-brand products.

Date of experience: June 11, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for being a loyal member, Christina. We appreciate you sticking with us even during the times we weren't able to be your one-stop-shop for everything on your list during the pademic. Rest assured, our team is working diligently to get us back to pre-COVID inventory levels!

Arizona
1 review
0 helpful votes
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I'm impressed by the price savings on supplements and protein powders especially. Cheaper than Amazon, and supporting a company that actually cares about its workers. Shipping is super fast. I've never had an issue. They're essentially a zero waste company, too. Very eco-friendly shipping. All of the shipping supplies are recylable. Not all the prices are better than what I can find locally, but many are. The savings on our supplements alone make the yearly membership so worth it.

To address the current top negative review: the "Be Back Soon" thing is because they were seriously overrun with orders because of the pandemic and several things were out of stock. Supply chains are overrun and some things are taking a while to get back in stock. For me, there were a few things I wanted that I couldn't get in one order, then the next time I went to order some were back in stock but some weren't. It's just the way of things right now. Hopefully not for long.

Date of experience: June 11, 2020
Thrive M. — Thrive Market Rep
over a year old

Hi Catie. Thank you for highlighting some of our top features like fast shipping, savings, and taking care of our employees. Did you know that we offer price matching? If you are ever at a local grocer or shopping online and you see a product offered for cheaper than we offer - just let us know! We will match that price and submit it for review with our Merchandising team.

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,