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Thrive Market Reviews Summary
Thrive Market has a rating of 2.9 stars from 2,170 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 3rd among Meal Delivery sites.
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This is the first time I've placed an order through Thrive. While I'm excited to get what I ordered, there were a few things I really wanted that I didn't find, or they were out of stock.
I am a shopper and always look for 3 main things when purchasing. 1. Cost 2. Delivery speed 3. Time efficiency Thrive does all these well.
Awesome, thanks for being a member, Sarah!
Thrive Market offers great Products for Great Prices and an added bonus of being shipped to my door! I love finding all of the new products they offer and also things I didn't know about before. It is a one stop shop for all my family needs!
So happy to hear this, thanks for sharing!
Great customer service! Great products. I bought a diffuser that stopped working. They refunded me the full amount plus $10. They stand by their products. I am a very satisfied customer.
We're so glad our team was able to make it right, thanks for being a member!
Very easy to order merchandise comes very fast a lot to choose from covers just about every diet plan
Awesome, thanks for sharing, Barb!
I've been using Thrive Market for awhile. I have loved everything that I've purchased. I like that they have the "buy again" feature, that makes it easy to get the things that I use most. Their products are top of the line. Everything is always packaged well and always receive the order on time. Worth the annual membership. Also the fact that you can choose to help others when checking out is great, share the love.
We're so happy to hear you're enjoying some of our favorite features, happy shopping!
My best friend told me about this site and I'm so glad to have signed up! Organic can be expensive but it's what I choose for me and my family. I love the high quality items available for reasonable prices!
We're so glad to have you as a member, thanks for sharing your review!
I love Thrive Market because they have the best prices ever and it is a company that cares about people. Their customer service is easy to get to and very helpful. They care.
Our awesome Member Services team is always happy to help, thanks for being a member!
It a great place to buy a variety of products for allergy sensitive folks. Been using Thrive for about 3 years now and was never disappointed. Always fresh and their brand is excellent!
We're thrilled to hear this, Frances, thanks for sharing!
I have been a member several months and have enjoyed the ease of ordering online then having it delivered right to my door. I also really like the diet narrowing option that lets me focus on AIP foods instead of having to read ingredients. I had priced the products I specifically wanted before subscribing and prices were definitely cheaper. I continue to keep an eye on this and Thrive still beats all sources that I have available on most products. The products arrive on time very neatly and securely packaged. Highly recommend Thrive!
We're so happy you're enjoying our shop by diet filters, thanks for taking the time to share your review!
Thrive has been a very reliable online grocery market for me since I broke my leg two years ago and wanted the good organic products I was used to buying for myself, but couldn't go to the grocery store on my own anymore. Thrive delivers my groceries in expertly packaged boxes, never have had any problems. The packaging is recyclable and I reuse the plastic bags used to package some items. Now I use the market for all my essentials. Very happy customer!
Awesome, Kim! We're so grateful for members like you!
It is very nice to be able to buy health food products and trust the quality. Also able to find great gluten free, and vegan options!
We're thrilled to provide those top-quality options for you, happy shopping!
I like being able to buy environmentally friendly items for recycling, composing, etc., and this site makes it easy to find these items.
Awesome, thanks for sharing!
Easy to find what I was looking for and order. I look forward to seeing all new products available in the future.
Glad to hear it, Jessica!
I definitely continue to shop at Thrive because of the many options available. I recently needed to change my diet to low-carb and gluten-free for medical reasons, and it was so easy to set those filters in my search and browse through all of the food options that I have. I feel that many of the brands are affordable, and it's possible to find exactly what you need. I especially respect the option to donate a portion of your savings to a family in need. I wish there were more options for fresh produce, and sometimes the many food and wellness options can be a little overwhelming. Other than that, I love Thrive!
We're so glad we're able to provide the options you need, thanks for providing your feedback, Ellie!
I have been a member for a few years now, and have always been delighted with the quality and value of what I've purchased. When I've had questions, the chat feature on the website is so handy and ALWAYS answers my questions quickly. The items I order are shipped in a sturdy box, wrapped well, and always arrive in perfect condition in just a few days. I am a very satisfied customer!
We're so happy you're enjoying everything, Kathy!
I can find items here that might be hard to find elsewhere, or that might be extremely expensive elsewhere. The quality of Thrive brand items is awesome as well!
Amazing, thanks for sharing!
I have been very happy with every order I have received. It is always shipped quickly and arrives is great shape. Thank you for the good selection of organic meat and fish!
So glad to hear this, thanks for being a member!
Great products and really excellent customer service. The only thing that stops THRIVE from being a truly excellent company is their absolutely awful packaging. They have moved away from solely using recycled paper for padding and have started wrapping EVERY SINGLE item in a plastic bag. In one box, there might be 20-40 plastic bags. This alone makes me want to stop shopping with Thrive. It's a tough pill to swallow.
Hi Amelia, thanks for your feedback! All of the paper packaging in our orders is totally recyclable, we do use plastic bags to contain items that are at risk of breaking to avoid damaging, wasting, or reshipping products. Hope this helps!
I ABSOLUTELY LOVE Diaya mac and cheese for my son. It's expensive in stores, unless I go out of my way to Natural Grocers. So I was excited to order it, I tried ordering it (multiple flavors) and it wasn't available in my location. I also tried to order Gluten Free bread that wasn't available for my location. I'm not sure why this is, but it definetly made the experience annoying for me.
Hi Erin, so sorry for any confusion. This message just means that an item in your box has gone out of stock, and therefore cannot be shipped to you. You can click the "Remind Me" button on the item to be sent an email when it is back in stock!
From the business
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thanks for your feedback, Sarah! We're so sorry for the inconvenience, you can click the "Remind Me" button on any product to be notified when it is back in stock.