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Thrive Market

3.7

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.7 stars from 2,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
255
value
264
shipping
239
returns
138
quality
228
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Jeff M.
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So simple to shop healthy foods by category... helps narrow down good options and reveal new foods that you wouldn't have seen otherwise... love building a shopping cart that is the best nutrition for our lifestyles!

Date of experience: July 18, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad you've been able to find some great options with us, happy shopping!

Texas
1 review
0 helpful votes
Follow A W.
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Overpriced
July 18, 2020

They charge a membership and claim that each item is discounted. I price checked and can get the same items from the grocery store at what Thrive calls discounted' price. The items aren't discounted.

Date of experience: July 18, 2020
Thrive M. — Thrive Market Rep
over a year old

Hi there! We do offer a price matching feature, so you can always reach out to our Member Services team if you do find an item cheaper elsewhere, hope this helps!

Vermont
1 review
0 helpful votes
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I have been a member of Thrive for a few years. I love the products and the mission and vision of this company. If an item is ever damaged during shipping it is replaced immediately. The only reason for 4 out of 5 stars is the frequency that the items I am searching for are unavailable. However, I suspect that this is not a Thrive Market issue, and rather a supplier issue beyond their control.

Date of experience: July 18, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your feedback! Our team is working hard to increase our inventory back to pre-COVID levels and we appreciate your understanding. You can always hit the "Remind Me" button on an item to be notified when it is back in stock.

Oklahoma
1 review
0 helpful votes
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A Vrbo house in CO had your Coconut Oil in the cabinet. Opening the lid smelled AMAZING &I must have

Date of experience: July 18, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing, we're so glad to hear you're enjoying our coconut oil!

New Jersey
1 review
1 helpful vote
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I love the people a lot more than I love the store, itself. The prices are more expensive than the Whole Foods in Alabama (both the Birmingham & Montgomery locations), so I can't understand the justification behind the membership fee. They only offer free shipping after you spend $50 or more. And 90% of the products I was trying to order either weren't offered (they might only carry 2 flavors from a specific brand) or were out of stock (as is usually the case, even pre-covid). So... the selection isn't great, you aren't saving money if you're shopping Thrive vs. physically going shopping, but you are saving if you're comparing prices to other online shops like Amazon. But with an Amazon Prime membership, you get free shipping. I still love the customer service & I also love that it's a store dedicated to natural, sustainable, ethical products (even though they don't carry a huge selection of those products). So, three stars! Definitely worth the occasional visit.

Date of experience: July 18, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your feedback, Jenny! We do offer price matching so be sure to reach out to our Member Services team if you do find an item cheaper elsewhere. Our merchandising team is always on the lookout for new products our members want and we'd love to hear any of your product recommendations!

Wisconsin
1 review
0 helpful votes
Follow Marylou C.
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A wide variety of healthy foods for the person who likes to cook, or eat on the go... I am an elderly single lady with precious babies... love to
He convenience.

Date of experience: July 17, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to hear we've been able to provide a convenient option to find great products!

New York
2 reviews
0 helpful votes
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Absolutely love their products and big savings! Great customer service. Easy to order from app too.

Date of experience: July 17, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, we're so happy to hear it!

California
1 review
0 helpful votes
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Great market
July 18, 2020

I am a disabled senior And have been a Thrive customer for a few years. I admire their corporate values and their mission and love the products. Great quality and large selection. They also give back to the community- a shared value.

Date of experience: July 17, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for being a member, Lela! We're so glad to hear you're enjoying everything!

California
2 reviews
0 helpful votes
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I am a proponent of support local and small businesses and very much like supporting my local food coop. With that said, shopping thrive market is the next best thing. They have a nice selection, their delivery is fast and always well packed. I've tried many new items, both food and non food items, and repeat order.

Date of experience: July 17, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to hear you've been enjoying everything, thanks for sharing!

Illinois
1 review
0 helpful votes
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Great company!
July 18, 2020

I love using thrive market for picking up pantry essentials! They have a great selection of products that I'm looking for and the ability to donate back to families in need when you check out is fantastic. Keep doing great things!

Date of experience: July 17, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for being a member, we're so glad you're enjoying everything!

California
4 reviews
0 helpful votes
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This website was easy to use and they had everything I needed. The variety of items offered was amazing.

Date of experience: July 17, 2020
Thrive M. — Thrive Market Rep
over a year old

So glad to hear it, happy shopping!

Missouri
1 review
1 helpful vote
Follow Lichea B.
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I love thrive market. It's hard to get the items I need for my diet and they make it easy and affordable. My only complaint... and frankly, they made it right by me by refunding my money... was I ordered Lily's choc chips and they showed up completely melted. I contacted them and they gave me a credit immediately and assured me it wouldn't happen again. Other than that, very pleased with the quality of products and pricing.

Date of experience: July 16, 2020
Thrive M. — Thrive Market Rep
over a year old

We're sorry to hear that your chocolate was not kept cool in this order but glad our team was able to make that right. Thanks for being a member!

North Carolina
1 review
0 helpful votes
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Gluten Free options
July 17, 2020

I started purchasing coffee from Thrive and then found they have so many really, really good gluten-free items that I can't find anywhere else. Also love the mission to help families less fortunate than ours to have healthy food.

Date of experience: July 16, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so grateful to have awesome members like you, thanks for the review!

Washington
1 review
0 helpful votes
Follow Emilie S.
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I am so happy I signed up for Thrive Market! Not only can I have healthy foods I love delivered safely but have gifted food and products to family and those in need during this time. I also appreciate that the packaging is recyclable which is very important in a time since we aren't able to reuse our own bags at stores anymore and that the shipping is lightening fast!

Date of experience: July 16, 2020
Thrive M. — Thrive Market Rep
over a year old

Wow, thanks for sharing this! We're so happy you're enjoying the products, shipping, and packaging.

New Jersey
1 review
0 helpful votes
Follow Chander A.
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Great products, good prices and wide choices.
Most dietary requirements are directly addressed. Go on! Its a treat day

Date of experience: July 16, 2020
Thrive M. — Thrive Market Rep
over a year old

We're happy to hear you're enjoying our selection, thanks for being a member!

Pennsylvania
1 review
0 helpful votes
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Great Resource!
July 17, 2020

I am so thankful to have an online, quality, easy-to-use option for groceries! I love all the different products and the ability to use this to supplement the local farm markets in my area!

Date of experience: July 16, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to hear we've been able to provide an easy option for you, thanks for sharing!

New York
1 review
0 helpful votes
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Wonderful products
July 17, 2020

I am so pleased with the quality and variety of your products and the speed of delivery. While so many of the markets are out of products, most of the time I get what I need from Thrive. Many, many thanks.

Date of experience: July 16, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing, Dena! Thanks for the review!

Indiana
1 review
0 helpful votes
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Quick & Healthy
July 17, 2020

I'm amazed how quick I received my first order! Plus the benefit of getting healthy options at a discount! Who wouldn't opt for this service to your door. I'm hoping more items will be added to the selection when more people opt for this service. Thank you - :))

Date of experience: July 16, 2020
Thrive M. — Thrive Market Rep
over a year old

Great! Thanks for sharing, our team would love to hear any product recommendations you have for us!

California
1 review
0 helpful votes
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Holly
July 17, 2020

This was my first time. I felt it was easy to find items at reasonable prices. I am excited to receive my box. Most items that I found were about the same or less expensive than the supermarket in my area. Overall a good experience.

Date of experience: July 15, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to hear you had a good experience, enjoy your order!

Maine
2 reviews
0 helpful votes
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Quick Delivery
July 16, 2020

Products come from the other side of country but it usually takes less than three days to get my order!

Date of experience: July 15, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, we're so glad you're enjoying it!

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,