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Thrive Market

3.7

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.7 stars from 2,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
255
value
264
shipping
239
returns
138
quality
228
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Karen S.
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I enjoy being able to buy some of my groceries from a business that cares about the earth and selling healthful items. The delivery is timely. The items are usually good quality. I can tell that they are often trying to add new items. Often items I've purchased within the last 2-6 months aren't available. Thrive labels them "back soon" but it typically takes quite a while, if they come back at all. Also, I'm not sure where they get their comparison prices. They may be competitive with Whole Foods, but not many typical markets. Also, in their attempt to secure the items that could potentially spill in the box, they use a LOT of plastic bags. I appreciate the insurance, but hate getting all of those bags.

Date of experience: July 20, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your feedback, Karen! Our team is working on increasing our inventory back to pre-COVID levels and most items are restocked within about 1-2 weeks. You can always hit the "Remind Me" button on an item to be notified when it is back in stock.

Florida
1 review
0 helpful votes
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I love that I can find clean, organic and sustainable options from food to household products and it's all in one place
And at a great price. Plus how amazing is that Thrive Market gives back so much and with me shopping with them I help them do that even more! They have amazing deals and gifts daily too. I just love everything about them!

Date of experience: July 20, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for being a member, we're so glad you're enjoying everything!

California
1 review
0 helpful votes
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I was a member of Thrive Market in the past and enjoyed their great selection of fine products, until financial constraints during this pandemic caused inability to renew my membership.
Ibotta to the rescue! Thanks to Ibotta, I've renewed my Thrive membership AND expect to get 50% of today's purchase credited to my Ibotta account within 45 days!
I just had to take advantage of this fabulous deal, thanks to Ibotta and Thrive!

Date of experience: July 20, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, we're so glad to have you as a member!

Massachusetts
2 reviews
0 helpful votes
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New Customer
July 22, 2020

I like the organic products and brands. Prices do not seem much cheaper than my local grocer, but still want to try. I have a problem with buying that much meat at once. My freezer is tiny and the selection not great right now. I was hoping to see other products I enjoy or produce. Will update after I receive my package.

Date of experience: July 20, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks so much for offering your feedback, enjoy your order!

Nevada
1 review
0 helpful votes
Follow Jamie L.
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New to Whole30 and standard grocery stores are a hassle to find compliant ingredients. Thrive made it so much easier!

Date of experience: July 20, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy we've been able to make your shopping a bit easier, thanks for sharing!

Illinois
1 review
1 helpful vote
Follow Aimee C.
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I found that there are some items that I can't get at a local brick and mortar store that I will order here (mostly snack chips), but most everything else, I can get at Costco for much, much less. The prices need to be lowered quite a bit on many products or I will probably not continue my membership. Also, they are out of Siete products a lot, which is one of the main reasons I joined. Not sold on Thrive Market quite yet.

Date of experience: July 20, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your feedback, Aimee! You can always reach out to our Member Services team for price matching on items you see elsewhere for a lower price.

Tennessee
1 review
0 helpful votes
Follow Amy M.
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I placed an order in early May, shipped in early June. Never arrived. When I brought it to their attention, they promptly fixed it! Appreciate that!
Great products, good prices!
Try it today.

Date of experience: July 20, 2020
Thrive M. — Thrive Market Rep
over a year old

Hi Amy! We're sorry to hear about the issue with your order, please reach out to our Member Services team fr assistance as there is no reason why your order should take longer than a few days to arrive.

Ohio
1 review
0 helpful votes
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Allergy Friendly
July 20, 2020

I was so excited to stumble across this company. I am lactose and gluten intolerant and just found out my 11. Month old has a peanut allergy. This is such a frustrating process and Thrive Market has made it so much simpler to find safe products for us to eat!

Date of experience: July 20, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad we're able to provide an easy way to get those items you and your family need, thanks for being a member!

Arizona
1 review
0 helpful votes
Follow Jamie B.
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Thrive Market doesn't offer everything I need, but no store has it all. It does a lot of things that I value and at a slightly lower cost. They also offer free gifts very often that I've found both fun and a price saver as these gifts have been new products I wouldn't have paid to try AND groceries I would've bought anyways. Thrive is reliable as their shipping is always on time and always right. Overall, they're the bomb.

Date of experience: July 19, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your review, Jamie! Our team would love to hear any product recommendations you have to add to our catalog!

Virginia
1 review
0 helpful votes
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Thrive market is a one stop shop for those who need specialty items, have allergies or preferences or just want better products at a more reasonable price. Very happy to shop with Thrive.

Date of experience: July 19, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, we're so happy to be able to provide all the diet specific items you need, thanks for the review!

Florida
1 review
0 helpful votes
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Thrive ROCKS!
July 20, 2020

My third order. I order most staples and ALL meat from here. The prices are less then my local chain. And the meats and seafood.? Fantastic! You just can't go wrong with THRIVE!

Date of experience: July 19, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to hear you're enjoying everything, please let us know if there is any way our team can assist you!

Pennsylvania
1 review
0 helpful votes
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Great company
July 20, 2020

Lots of snacks I can't find anywhere else. Love their face and body products too. Huge selection good prices

Date of experience: July 19, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing, thanks for sharing Renee! We're thrilled you're enjoying our selection!

Arizona
1 review
0 helpful votes
Follow Louise H.
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Service is amazing and the promotions are a nice touch. The site is easy to shop and competitive pricing so it makes perfect sense to order it rather than shop at the store. Thanks for being there Thrive Market!

Date of experience: July 19, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad to hear you're enjoying everything, thanks for being a member!

Arizona
2 reviews
0 helpful votes
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Actually the supplement prices are what got me started buying from Thrive Market. But they offer so many great products including organic foods that you can't go wrong. If you aren't buying your supplements from them you are missing out.

Date of experience: July 19, 2020
Thrive M. — Thrive Market Rep
over a year old

Great, we're so happy you're enjoying exploring our selection, happy shopping!

Arizona
1 review
0 helpful votes
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The Best Company
July 20, 2020

I love everything about Thrive! From the products to their customer service, 5 stars! They are so nice and so understanding. I never have any issues with refunds or replacements orders if something happens to my box. They are prompt and friendly at all times. And best of all, the company has good ethics. Their number one concern is GMO's, and they will kick companies out that they work with if those companies try to pull a fast one. With my allergies and health concerns, I feel very safe ordering from here!

Date of experience: July 19, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome! We're so happy to be able to provide great, safe options for you, thanks for sharing!

Ohio
1 review
0 helpful votes
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Love It!
July 20, 2020

I love Thrive market with the deals and items that are better for our health! EXCELLENT CUSTOMER SERVICE as well...

Date of experience: July 19, 2020
Thrive M. — Thrive Market Rep
over a year old

Wow, thanks for sharing this, Sheronda!

New York
1 review
0 helpful votes
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I'm a new customer and so far I've been very pleased with my purchases. Super fast delivery. Great selection on GF. I'm very happy.

Date of experience: July 19, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to hear that you're happy! Thanks for sharing, Virginia.

Florida
1 review
0 helpful votes
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Healthy snacks
July 19, 2020

I was so glad to find this site... I am able to finally find healthy quality snacks and non toxic beauty products!

Date of experience: July 18, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, we're so glad you're finding some great products!

California
1 review
0 helpful votes
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So far seems great
July 19, 2020

Placed our first order today. Our family requires gluten free food and their products seem well labeled and easy to understand. Prices are reasonable and free shipping over $49.

Date of experience: July 18, 2020
Thrive M. — Thrive Market Rep
over a year old

Glad to hear this, enjoy your order!

Arizona
1 review
0 helpful votes
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Thrive Market has a huge inventory to shop from with no restrictions or special diets like gluten free. They have an accurate and effective search process. I have found their gluten free menu options are vast, and so good that the "regular eaters" steal things like the worlds best pretzels. (Quinn's) I've only had to contact customer service once. They were relatively effective but not overly friendly. We place an order about twice a month and a few days later there's food at my doorstep! And I can shop from my sofa. SO important now. Overall I say give them a try. I recommend their brand pasta sauces, Quinn's pretzels, dry pasta, bread, crackers and so much more!

Date of experience: July 18, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to be able to get you your favorite products right to your door during this time, thanks for sharing!

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,