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Thrive Market

3.8

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.8 stars from 2,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
254
value
263
shipping
238
returns
138
quality
228
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Texas
3 reviews
0 helpful votes
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Jacque
July 15, 2020

Found hard to find food and brands that are not found in other markets Prices are very reasonable with other stores and Markets.

Date of experience: July 15, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for sharing Ann, and thanks for being a member!

Oklahoma
1 review
2 helpful votes
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Convenience!
July 15, 2020

While not every item that I've purchased was the cheapest price available at local stores, the convenience of having things brought to my door is definitely worth some premium.

Date of experience: July 15, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for sharing! We do offer price matching, so be sure to reach out to our Member Services team if you ever find a product cheaper elsewhere!

California
1 review
0 helpful votes
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I love this service and their customer service. I've been ordering regularly special items I love. Their thrive brand grew on me and I am ordering more and more their branded items as well. I only had one issue with a package, but their customer service was very helpful and credit the amount back. I love the selection of special flours, oils, and even organic natural body care products.

Date of experience: July 15, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for sharing your review, we're so glad to have awesome members like you!

California
1 review
1 helpful vote
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While it ended up being a bargain the first purchase was a bit confusing because some items could only be added if you buy two but if its my first time buying that item I only wanted one. A lot of items are not available. I wish they had more alternatives to plastic bottle containers. Found offerings a little limited and the protein offerings like meat and seafood were too expensive and would need to save up yo spend over $100 on seafood at once. Pls add beyond burger and other frozen items when possible.

Date of experience: July 15, 2020
Thrive M. — Thrive Market Rep
over a year old

Tanks for your feedback and product recommendations! You can check out our "Plastic-Free" filter to shop only for products without plastic or plastic packaging.

New Jersey
1 review
0 helpful votes
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This company shows such great care with each and every order and I love the personal touch. Great products and fair prices.

Date of experience: July 15, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing, thanks so much for being a member!

Illinois
1 review
0 helpful votes
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LOVE LOVE LOVE
July 15, 2020

Love it! Love savings! I use so many of the brands on this site and i never knew that they were waiting for me here at a lower cost!
The only thing i would change is to bring in a bigger supply of the canned jackfruit! I have been waiting so long to snag some! <3

Date of experience: July 15, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to hear this! Thanks for your product recommendation, we have passed this along to our merchandising team.

Iowa
1 review
0 helpful votes
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Unique shopper
July 15, 2020

I was able to meet all of my unique shopping needs. The price was perfect. My husband and I are on the Keto diet. Finding the products we need is so much easier here.

Date of experience: July 14, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to hear this, Catherine, thanks for sharing!

New Jersey
1 review
0 helpful votes
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This company excels at customer service. Representatives are friendly and extraordinarily helpful. Unfortunately, they fall short in just about every other category. The diversity of available products was the first disappointment. They advertise that they have some crazy number of products, but that seems to consist mostly of essential oils. The site lacks a lot of things that we like to eat. The prices aren't great either. The "savings" that they advertise are compared to the Manufacturer Suggested Retail Price (MSRP). I've never seen products offered at a grocery store at as high a price as the manufacturer suggests. They would go out of business from lack of sales. Bringing them down 20% or so from that number like you usually see on Thrive makes them pretty comparable to Whole Foods or a small health food store in a region with a small customer base. Once you factor in the membership fee, a membership doesn't make any financial sense. Perhaps the worst part is that the packaging on almost all of their store brand goods is plastic. Compounding that problem, they're completely lacking any sort of option to get bulk foods and spices to reduce the amount of trash you buy your food in. I was hoping for something that could replace the affordable, healthy food I had access to in Western Oregon, and overall I've been disappointed.

Date of experience: July 14, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks so much for your feedback, Alex! We would love to hear any specific brand or product recommendations you'd like to see on our site. We work to provide the products our members want and need, and sometimes the packaging of these items is not sustainable. With that in mind, we make other efforts to increase our sustainability such as zero waste fulfillment centers, offsetting our carbon footprint, and providing a filter for our customers to view products with recycled or recyclable packaging.

Wisconsin
2 reviews
0 helpful votes
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I have used Thrive Market for several years now. It worked great when I was on the Whole30 diet plan, and it now works great as I'm on a Keto diet. I'm able to order quality foods at a decent price. I also like the ability to send gift packages of some of my favorites to family members who are interested in the Keto lifestyle. Thanks, Thrive Market!

Date of experience: July 14, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to have you as a member and to be able to provide great options for you and your family!

New Jersey
1 review
0 helpful votes
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Thrive is a triple threat!
1- Great products
2- Great prices
3- Amazing service
And the icing on the top, they have a great social mission
LOVE THRIVE

Date of experience: July 14, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome! Thanks for being a member!

New York
1 review
0 helpful votes
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Great Product!
July 15, 2020

I have been shopping at Thrive Market for the last 4 months, always happy with the product. The orders arrive quickly, packed securely, A Pleasure.
DG

Date of experience: July 14, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to hear this, happy shopping!

Florida
1 review
0 helpful votes
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I wrote a book called "Believe you Can and You will " and put Thrive Market in my book as a safe place to shop. I can easily see what is in all my products and that makes shopping for me a great experience. I am grateful for this company. I am gluten, dairy and soy free!

Date of experience: July 14, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to hear about your shopping experience! Thanks so much for being a member and for spreading the word!

New York
1 review
0 helpful votes
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It was a pleasure to see all of the products I use at my fingertips. The prices are great as is the ease of navigating the product search and ordering.

Date of experience: July 14, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing, thanks for the review, Jody!

Pennsylvania
3 reviews
0 helpful votes
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I appreciate the kind of business that Thrive offers. This company continues to offer a variety of quality items at a discount. I keep coming back to get basic items that are healthy and wholesome. It is also refreshing to see that they are growing as they offer more products and the website is professional and easy to maneuver,
Thanks for being available during the early part of the crisis this year. Your business was needed and your staff was very supportive and accommodating. Stay safe everyone.

Date of experience: July 13, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you so much for sharing, Shirley! We're so happy to be able to provide a helpful service to our awesome members!

Pennsylvania
2 reviews
0 helpful votes
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First time user
July 14, 2020

First time ordering. I found many of the items that I wanted and site was easy to get around. I like that you can review the ingredients.

Date of experience: July 13, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for sharing Christine, we hope you enjoy your first order!

Michigan
1 review
0 helpful votes
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Found it very helpful being able to click a button and have keto friendly or diabetic friendly only foods to choose from.

Date of experience: July 13, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to hear you're enjoying our filters, happy shopping!

Colorado
1 review
0 helpful votes
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We are thankful to have found Thrive. We recently changed the way we eat and wanted cleaner options. Thrive offers us the best options, even better than our local grocery stores. Plus, for the most part, the items are less expensive than at the local store as well. Now we can just get everything shipped directly to our door and only have to hit up the local stores for fresh produce, meat, and dairy products. Save us a ton of time and we are eating better.

Date of experience: July 13, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to be able to make your shopping a bit easier and cheaper, thanks for being a member!

California
1 review
0 helpful votes
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Great Variety
July 14, 2020

I love shopping at Thrive Market as they have a great variety of everything and can guarantee you will always find something to fit your needs~~excellent quality items and excellent service~~

Date of experience: July 13, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing, thanks so much for sharing your experience, Patricia!

California
1 review
0 helpful votes
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I live on a farm and used to shop on Thrive regularly because of the reasonable prices for quality products that I would otherwise have to drive 45 minutes to purchase at a natural foods market in town. But lately, it has been very difficult to shop on their website due to items selling out and no longer available. I tried getting on at 9am but by the time I finished shopping, many of my items had disappeared from my shopping cart. I tried their auto-ship option hoping the unavailable items would be more regularly available if it was scheduled monthly. Unfortunately, item availability did not improve. Now I am again having to drive 45 minutes to town to shop at the natural food market or purchase on Amazon. When I have time I still try to shop on Thrive but I can no longer depend on it for the items I need. It may be that they now have more members than they can adequately serve. I also subscribe to Butcherbox and they are closed to new members in order to better serve their current members. It is unfortunate because I love the products and appreciate the convenience of store-to-door service!

Date of experience: July 13, 2020
Thrive M. — Thrive Market Rep
over a year old

Hi Dean! We apologize for the inconvenience, our team is working to increase our inventory back to pre-COVID levels. You can always hit the "Remind Me" button on an item to be notified when it is back in stock!

New York
1 review
0 helpful votes
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Love
July 14, 2020

Thrive market is a great resource. I love being able to order healthy products for my family at a reasonable price. The products never disappoint!

Date of experience: July 13, 2020
Thrive M. — Thrive Market Rep
over a year old

So glad to hear it! We're so happy to have you as a member!

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,