thredUPReviews 6,181

I ordered 88.00 in clothes from Thredup. I'm disabled and don't have much extra money. On top of it they were clothes for my nine year old son. I was a first time buyer so I received the 40% off. So I was able to get a lot of things. I was so happy. But for some reason my clothes keep getting sent to the wrong address. Not one address, but three wrong addresses. They split my order up into 5 shipments. One has gotten here. One pair of jeans. I'm in Winter Garden, FL. Two packages were sent to Davenport FL. Another to Pennsylvania. And another to California. They were rejected as wrong address and returned only to be sent out to the wrong address again! I've checked and rechecked and the address on my account is correct. I've emailed and all I get is the runaround. One said they would send the packages back out but they still went to the wrong address again! Customer service just repeats what I told them in my emails then tell me to contact them if I need anything. Again and again!. Fedex says they can't help me because the shipper has to fix the addresses. Thredup doesn't do anything. I've sent dozens of emails about this and haven't even gotten an apology! I found their number and called but you get an answering machine and they never call you back! I'm so frustrated I want to cry at this point!

Thred up is a complete rip off I sent in 26 items of which 20 was accepted high quality item some of which still had tags and got referred as to being used we with some signs of wear which was never used or worn and their payout is horrible example my payout after paying to ship back 6 items was 47.25 minus the ship fee they sold 1 of my items for 40.99 they are a complete rip off I don't recommend sending them anything they don't even give you the option to accept or decline their buy they need to be stopped from being able to get peoples items and not pay them for it. This is nothing less than online shoplifting

I used to be a huge fan of ThredUp and used it all the time... Well that stopped after I got pennies for my last cleanout bag that contained skinny (not the bell bottom that thredup has so many of...) AG and Abercrombie jeans, CK dress... good stuff but a size too big on me. And then I get e-mail after e-mail saying that my item has sold... Of course it was sold, it was amazing, except I feel like I've got cheated out of my clothes and got the middle finger in return as a payment. I just went to tjmaxx for the shopping trip I would have done at thredup, and the prices are better for NEW clothes! Whatever happened to this company? I will rather dump my stuff in a clothing donation container than fuel this nasty enterprise. I don't even want my stupid little 'balance', use it for a new CEO who can get you out of this mess.

Yes, yes. At the beginning they tell you how "picky" they are and how they're "top of the line" in consignment. Absolute bull****! I sent in several pieces of clothing. That big bag was FULL! Almost all were brand new, some brand new with tags. They gave me a whopping $6 which I didn't even receive because of the clean out bag costing $9. This site is an absolute JOKE if you're trying to sell your new clothes FAIRLY! I deleted my account when I saw how badly I was ripped off by this ridiculous company. BE WARNED NOW! I read reviews complaining about this but I try to give companies the benefit of the doubt. Now I'm wishing I had listened. I could've made more money selling those clothes on Facebook.

Worst on-line purchasing idea I've ever experienced. Prices for cruddy clothes are outrageous: I can find similar items at retailers for almost to the same price--or at Goodwill for 1/10 the price. Clothing overall is uninteresting, off-trend, poorly made, cheap, and low-end.
In addition, I tried the clean-out bag. My payout was $17.00 for a whole bag of top quality items. When I sold an item it was absolutely ludicrous. First, the amount they were charging was way too high for a used item. But more importantly, the consignment amount for me was insulting. For a scarf they sold for $12.96, I made $0.65. Come on people, don't insult my intelligence or wallet.
If you are interested in finding fun, interesting and well-priced items, take an hour or two out of your day (that you probably spent trying to find something worthwhile on thredup) and go to your local Goodwill--prices are fair and it supports a great cause.

I ordered a pair of boots posted as size 8 1/2. When the boots arrived they were actually size 6 1/2. I chatted with a representative online and he said he would waive the $8.99 handling and processing fee they charge for returns. BUT he didn't waive it. This company has no phone number listed so a customer can phone and work out these issues. It appears this company is making money off of their mistakes. I was a first time shopper... I won't be a second time shopper.
In the same order, I also received a very uncomfortable pair of shoes which will cost me to much money to return. I will take them to Goodwill instead and never trust Thread-up again.

I just signed up to check for women's clothes and shoes and to be honest, most of the stuff were not that cute and prices were not as inexpensive considering you still have to pay 5.99 for shipping unless you spend 79 dollars. I can shop at target, marshals, tj maxx or old navy and find better deals and new clothes and if i shop at target online i only need to spend 25 dollars to get free shipping. And I would definitely not send my used clothes to them. If anything I'd take them to my local consignment shop or give them to someone.

Someone has gotten greedy! Started selling in 2014 through this site and I used to get $30-75 per bag. Awesome! The last 2 bags I sent them I got less than $5 per bag. Also, the bags used to be free and now they charge $10 per bag... you do the math. They will buy some items straight-out and credit your account (usually <$1.50 per item if you are lucky). The better items they sell on "Consignment" which means they DON'T credit your account until the item sells. So, what they are doing is hiking the price up (where no one wants to buy it) then they say that if the item doesn't sell in a certain amount of time they will keep the item and sell it at a later date. This means you get $0 for the item and they end-up getting money for it themselves when they take it off consignment. Shady-shady. Absolutely do not recommend this site. I would get a higher tax write-off by donating.

I tried Thredup recently because I had a friend who tried it and liked it. So I thought, well let's try it out. I make my first purchase and everything is great. It seems like I'm getting a good deal. Then I make a 2nd purchase, still seeming great. Then one day I'm on eBay and looking for a particular dress I wanted that I saw on ThredUp and wondered if I could find it cheaper (They were charging $30.00). Ebay had the same dress by a seller and they were selling it for $20.00. What kills me about this site is the comparison price. They are SO off! They claim this Lululemon bra that I wanted (charging $33.99) was originally $71.00 (we should all know comparison prices don't really matter on clothes because the second they're worn, the original value is gone, unless they're new and not 20 years old). This bra actually was only $58.00 when it was new. That's a difference of $13.00. They claimed it was 65% off of retail prices, which is not true. This is my biggest problem with ThredUp. The prices are false and they claim to be taking a percentage off of retail, but the original prices are skewed and some of the products are from the 90s. Thus leaving the buyer feeling like they received a good deal, but your not. My main point is check other websites before making a purchase with this site because you may find a better deal.

I sent a bag of mainly brand new never worn clothes that included some mid level brands like Talbots, Banana Republic etc and higher levels like Burberry, BCBG Max Azria, Miu Miu etc. Altogether about 30 items. I received $26.00 for some 16 items from the first grpup. None of the higher end brand new things were on the list of the accepted clothes. I find it very bizarre that the most valuable pieces would be discarded for donations?
I think it would be better to simply donate to the Salvation army for a tax credit
Never again

I sent in 3 large bags of clothes full of Gymboree and Gap for kids, Banana Republic, Nordstroms, Gap etc. for women in good shape. I have received a payout of $10.83 on one, then subtract the $9.99 for the bag so a total of. 83 cents! The second bag they paid out $5 and deducted the bag fee so for me $0.00, the third bag is still processing and not to be done until after June 1st, it was received around May 20th. They are not very smart in tracking your bag and what sells for what amount! From the $15.00 (initial payout) $0.00 out of pocket for them since they deducted the bag fee they have sold 4 items for over $40?
They are SLOW and CHEAP! We have 8 kids so I have bought and sold at second hand stores for over 20 years I go to a local kids consignment store and because I have Gap and Gymboree I never walk away with less then $50 to spend at the store. This is a total scam! I would not recommend this to anyone! Find a local store, support a local person and AVOID THRED UP!