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The Whiz Cells

4.2

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The Whiz Cells Reviews Summary

The Whiz Cells has a rating of 4.2 stars from 405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service, easy process and fair price. The Whiz Cells ranks 1st among Sell Cell Phone sites.

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3,512 reviews

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California
1 review
0 helpful votes
Follow Beatriz W.
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Delighted at how quickly I was able to do my trade in and get my gift card. Fantastic!

Date of experience: April 4, 2025
Travis M. — The Whiz Cells Rep
12 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Florida
1 review
0 helpful votes
Follow Natanael O.
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The process is really easy, they offer fair prices and getting paid is super fast same day.

Date of experience: March 25, 2025
Travis M. — The Whiz Cells Rep
12 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Louisiana
1 review
0 helpful votes
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Easy and fast to paid
April 4, 2025

They received my phones on that Monday morning and my mom was sent to me that evening will do business with them again

Date of experience: March 25, 2025
Travis M. — The Whiz Cells Rep
12 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Michigan
1 review
0 helpful votes
Follow Jose Z.
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Quick and easy
April 4, 2025

The process to trade in my phone was super quick and seemless. The money also came in as they quoted and in a timely fashion. Will definitely trade in future phones again. Thanks!

Date of experience: March 25, 2025
Travis M. — The Whiz Cells Rep
12 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Florida
1 review
0 helpful votes
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First time user
March 28, 2025

So far so good, pricing, customer service all seems on point

Date of experience: March 24, 2025
Travis M. — The Whiz Cells Rep
12 months ago

Thank you for the positive review. We hope to receive a 5 star review once your check arrives. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Georgia
1 review
0 helpful votes
Follow Mark V.
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Great Experience
March 19, 2025

This is the second company I've used to sell my iphone. Unlike the first experience, the quoted price did not change, and the Whiz constantly communicated throughout the process. I do not have a debit card, customer service was extremely helpful on how they can send me my funds. This impresses me the most. The Whiz was quick to respond to all emails with useful information

Date of experience: March 1, 2025
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

California
1 review
0 helpful votes
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The overall experience is good. Got immediate assistance with the customer service department for my queries. Payment was fast.

Date of experience: February 28, 2025
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

District of Columbia
2 reviews
5 helpful votes
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Great!
March 8, 2025

This was by far the best experience I had. I got my quote and sent my phone in. The day they got it they checked it out and the money was in my Paypal the next day. It was the amount I was promised and no run arounds like Buyback Boss gave me.

Date of experience: February 20, 2025
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Pennsylvania
1 review
0 helpful votes
Follow Allen Q.
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Smooth & Easy
March 6, 2025

Transaction was smooth and easy. Instructions were complete and easy to follow. I received a check for value I was quoted. I would definitely use them again. Can't say enough about The Whiz Cells.

Date of experience: February 24, 2025
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Massachusetts
1 review
0 helpful votes
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Painless, good price
February 26, 2025

I comparison-shopped and these guys were offering more than any other place I looked at: $150 vs $120 (next best) for an iPhone 14 with a cracked screen. I downloaded the shipping label they sent, stuck it on a padded envelope, and put it in the USPS mail. A few days later I got an email with a coupon that I converted into an Amazon gift card. Couldn't be easier.

Date of experience: February 20, 2025
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Alabama
2 reviews
15 helpful votes
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Sell Your Phone Here!
February 22, 2025

1st time user, the experience was outstanding! Simple, easy and what they paid me was more than fair. The process was so quick, I was totally happy.
I'll use them again when selling electronics!

Date of experience: February 11, 2025
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Florida
1 review
0 helpful votes
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Just as advertise
February 21, 2025

Laid out step by step process from sending the phone, to inspection, offer and how to get paid. Payment was received with in 24 hours after accepting their offer

Date of experience: February 11, 2025
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Texas
1 review
0 helpful votes
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Fast processing
February 17, 2025

I love the fact that they process your order as soon as they receive it and pay your money immediately. Great company.

Date of experience: February 6, 2025
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Virginia
1 review
0 helpful votes
Follow Deborah J.
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I was offered 120. For my iPhone 11. The final amount was 40. I understand that the battery may not be 100% but it charged fine and stayed charged as it should. They said deep scratches on front. There were no scratches on the glass when it was mailed.

Date of experience: February 6, 2025
Travis M. — The Whiz Cells Rep
over a year old

Our website is clear that the battery health must be 85% or above to qualify for the full quote. Yours was 79%. Also the scratches were worn with dirt/dust in them. You had the chance to decline the offer which we would've then either sent you photos for proof or sent the device back to you. You requested to be paid.

New Jersey
1 review
0 helpful votes
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Honest and Fast
February 14, 2025

Gathered up my old phones, got a very nice quote for each one.
They sent a label for prepaid shipping.
Sent my phones and a couple days later got my money through a gift card of my choice.
A+++

Date of experience: February 4, 2025
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

North Carolina
1 review
0 helpful votes
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From the start, communications were clear as to the process for trading in my older Pixel 6 XL. I understood the condition descriptions and received an accurate estimate. Once they received the device, it was evaluated and I was paid in less than 48 hours, as expected.

Date of experience: January 21, 2025
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

New York
1 review
0 helpful votes
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Expected the unexpected
February 2, 2025

I received the information in good time, but the return was insufficient to what could have been given for the exchange of the items given.

Date of experience: January 23, 2025
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the review. You sent us a broken Edge 30 Pro & stated that it only had cracked glass. We sent you a requoted offer which you could've declined & we would've happily sent it back to you. We hate to hear that you're not happy with the transaction. Should you have another device to sell in the future, we'd appreciate the opportunity to earn a 5 star review in the future.

Illinois
1 review
0 helpful votes
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Fast and Accurate
January 25, 2025

If you are honest about the condition you get what they quote

Date of experience: January 14, 2025
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Minnesota
1 review
0 helpful votes
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This company is a fraud
January 23, 2025

I recently placed an order to sell my Galaxy Fold 5 after receiving a quote that deemed the phone to be in good condition. However, after sending it in, I received an email from their representative claiming that my phone had a dead pixel and light scuffs on the body. I suspected they were trying to lowball me, as they offered less than half of the original quoted price. I politely refused and requested the phone be returned.

When I received the phone back about three days later, the screen was completely damaged. I contacted the representative, who absurdly claimed that the damage was due to the supposed dead pixel. I have never heard such a ridiculous excuse to cheat someone. The representative also suggested I file a claim for the $100 shipping insurance, implying the phone might have been damaged during transit.

I am not one to quickly bash a company, but I strongly advise against ever using this company. I share my experience to prevent others from falling victim to this fraudulent business.

Date of experience: January 11, 2025
Travis M. — The Whiz Cells Rep
over a year old

We are not implying that the phone was damaged in shipping. We are stating that as a matter of fact. You received pictures of your phone when we received it. So there can be no question at all. You are very quick to bash a company. All over the internet, you are spamming this nonsense. You shipped your phone in to us, it was damaged. We sent you pictures. You asked for the device to be sent back to you and we shipped it back. All of this in the same day.

Pennsylvania
1 review
0 helpful votes
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Above and Beyond
January 20, 2025

I had a great experience. I was emailed and treated with upmost respect to figure out an unlock issue. I appreciate the experience, time, and efforts.

Date of experience: January 9, 2025
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.