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The Whiz Cells

4.3

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The Whiz Cells Reviews Summary

The Whiz Cells has a rating of 4.3 stars from 403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service, easy process and fair price. The Whiz Cells ranks 1st among Sell Cell Phone sites.

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3,502 reviews

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New Jersey
1 review
0 helpful votes
Follow Sal Z.
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Fast!
October 2, 2024

Super fast transaction. Turn around time on inspection was extremely quick. Fair market value with my trade in. Will gladly do business again with the Whiz Cells!

Date of experience: September 22, 2024
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Ohio
1 review
0 helpful votes
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Great Experience
September 29, 2024

I have used 3 other sites to sell electronics, and have been satisfied with those 3. For this particular phone I really needed the highest payout and Whiz Cells was $70 higher than the best of the 3 I usually use.The offer was honored (phone was excellent) and payment was very fast. I will definitely consider them the next time I need to sell a phone.

Date of experience: September 19, 2024
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Nevada
2 reviews
1 helpful vote
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Misslead your customers
September 21, 2024
Updated review

Simply a misleading offer for my phone. Very vague phone condition choice on your website that made me an offer way higher than what I was actually given.

You should be ashamed of your shady business model

Date of experience: September 11, 2024
Travis M. — The Whiz Cells Rep
over a year old

There was nothing misleading about your offer nor was there a vague phone condition choice. You sent us a Google/FRP locked device. Our website is clear that we do not purchase iCloud/Google/FRP locked devices. We sent you 3 emails asking you to remove this lock. We never heard from you. We then send you 3 more emails requoting the device due to the lock being present in an effort to gain your business now & in the future. You didn't respond to the first 2, but accepted the 3rd one. You were promptly paid out afterwards. Had you just responded to our emails, we could've explained the situation to you, remedied the issues if you provided the solution on your end, & paid you out what you were quoted originally. If you weren't happy with the requoted offer you could've declined it & we would've sent it back to you. You did not. You accepted. Even after you were accepted & paid out, we offered to send the device back to you.


Very easy to navigate and no confusing instructions
August 26, 2024
Previous review

Very easy to navigate and no confusing instructions. Thanks so much!

Date of experience: August 16, 2024
Illinois
1 review
1 helpful vote
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The promised amount was not paid.
September 20, 2024

The promised amount was not paid and there was no chance to reject the new offer. Instead, I was forced into a much much lower offer which I would have ultimately rejected have been given the opportunity.

Date of experience: September 10, 2024
Texas
1 review
0 helpful votes
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WhizCells is the best!
September 17, 2024

I had an old cell phone sitting on my desk for at least three years. I kept it for a backup just in case I needed it. I started thinking how it loses value every day. I searched online to find a buyer and found WhizCells. I got top dollar for my smart phone and tablet. They offer free shipping and many ways to receive payment like PayPal, direct deposit, and check. Their process was unbelievably fast. In less than a week the process was completed. I received great communication throughout the process. This company must have a great leadership team and the best employees to perform like this.

Date of experience: September 7, 2024
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Missouri
1 review
1 helpful vote
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Horrible
September 11, 2024
Updated review

Did not get gift card or did not get my phone back I would like one or the other I was not satisfied

Date of experience: September 1, 2024
Travis M. — The Whiz Cells Rep
over a year old

Your gift card was emailed to you. You never emailed us that you didn't receive it. If you were to simply contact us we will send you the link again.


Quick and easy
August 31, 2024
Previous review

Quick and easy

Date of experience: August 21, 2024
Colorado
1 review
0 helpful votes
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Fantastic
August 29, 2024

They were right on
Even though I didn't
Give the correct information
And model.
They emailed me a shipping
Label once it was received
I got my money.
I would highly recommend

Date of experience: August 19, 2024
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Iowa
1 review
0 helpful votes
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Fast. Easy. No Drama Service
August 28, 2024

Awesome! Time Saving! No Scams where you have to purchase something from them in order to make the transaction happen. And it was very fast they paid me on a Saturday.

Date of experience: August 18, 2024
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

California
1 review
0 helpful votes
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Fast
August 28, 2024

Quick and easy to understand. Simple question and no delays, No problem 😊

Date of experience: August 17, 2024
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Nevada
1 review
0 helpful votes
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Review
August 16, 2024

The representative Bryan who assisted me was great.responded to my emails promptly & the transaction was smooth….only thing I wasn't informed of was that 50% of my funds was placed on hold via Paypal…when I contact PayPal they say it was t he sender who caused t he funds to be placed on hold…

Date of experience: August 6, 2024
Travis M. — The Whiz Cells Rep
over a year old

Our apologies that this has happened. However, as discussed via email this is out of our control as PayPal has placed the funds on hold, not us. PayPal has acknowledged that this issue is on their end, not ours. We are working with you & PayPal to try to get this resolved & we offered for you to refund the amount & pay you via another method.

New Jersey
1 review
0 helpful votes
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Excellent!
August 11, 2024

The amount quoted was the amount I received. Super fast payment, great communication and smooth transaction. I 100% recommend!

Date of experience: August 1, 2024
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

New Jersey
1 review
0 helpful votes
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Very kind and patient
August 10, 2024

They were honest and patient with my questions. Representative responded very quickly to my concerns. Was polite and dedicated in responses and resolve of issues. Will use service in future.

Date of experience: July 30, 2024
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

New Jersey
1 review
1 helpful vote
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Disappointing
August 7, 2024

They quoted me an offer than offered a lesser offer for a burnt image issue. They sent pictures after I emailed them but it doesn't show the issue that they say the phone supposedly has. I took great care of the phone. It had a case and everything. This was very disappointing.

Date of experience: July 27, 2024
Travis M. — The Whiz Cells Rep
over a year old

We were very disappointed as well. The original quoted offer was for a OnePlus 11 in "Excellent" condition. As stated on our website Excellent condition is defined as flawless & in like new condition, with less than 10% of devices qualifying. We received a device that had burnt in images that were clear in the photographs that were sent to you.

Kentucky
1 review
0 helpful votes
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Easy and quick process
August 4, 2024

Easy website, fair price, follow through and communication was great. 5* review!

Date of experience: July 25, 2024
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Georgia
1 review
0 helpful votes
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Great experience.
August 4, 2024

They paid me what they had quoted and it was a very reasonable price. The transaction was also amazingly fast. I highly recommend.

Date of experience: July 25, 2024
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Minnesota
1 review
0 helpful votes
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Easy and fast
August 3, 2024

Everything was easy and payment was fast. What else can you ask for?!

Date of experience: July 24, 2024
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Idaho
1 review
1 helpful vote
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Bad business all the way around the board and quick to give you an excuse people don't waste of time cuz they're changing narrative at the last moment with classic word play and bullshixx

Date of experience: July 23, 2024
Travis M. — The Whiz Cells Rep
over a year old

Hi Carl,

I am sorry that feel this way. The phone you sent is in extremely poor condition. The phone is so bad that it will be used for some internal parts and that's it.

Colorado
1 review
0 helpful votes
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Fast and efficient
July 29, 2024

The process was transparent and the information was all accurate. I was paid (the amount that was offered) within the same day that the phone arrived to The Whiz Cells. I was able to track the phone throughout the process. Transferring the funds to my debit card was easy and almost instant. Thank you for being true to your words and operating above all expectations.

Date of experience: July 19, 2024
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

New York
1 review
0 helpful votes
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Smooth transaction
July 25, 2024

Quick, simple, and smooth — sales price also toward the top of the range.

Date of experience: July 15, 2024
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Ohio
1 review
0 helpful votes
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Fantastic
July 19, 2024

Have sold 2 phones in 2 years. Both phones once recieved by them, I was paid same day for the full quoted amount... Fantastic experience

Date of experience: July 9, 2024
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.