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The Needed Necklace Reviews Summary
The Needed Necklace is an online jewelry store that specializes in gold-plated necklaces and layering sets. They offer a wide selection of products, including birth flower necklaces, coin necklaces, and heart-shaped necklaces. The company ships its products in gift-ready boxes with free shipping available.
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Where's my order? Emailed and heard nothing! Poor service and paid with no order came.
Carol Lopez utah
I placed my order on 11\19\2015 and still have not received it... Have emailed both email addresses multiple times with no response. This company is a scam DO NOT BUY FROM THEM!
I have emailed multiple time, no response. I ordered in November and haven't received my necklace. This is a Christmas gift so I hope it finally shows up. I will never order again from this site. If someone from the company reads this check your email because you will see multiple ones from me. I want my necklace or a refund. Very unhappy with your consumer service!
Hey Ashley, I can see from the USPS tracking number LS295230452CN that your order was delivered on Dec15th at 1:23pm to your shipping address in Wolcott NY. Please let me know if you have any questions about your order :)
I NEVER received my order. I ordered back on November 10th. I have left emails and Facebook messages, havent heard anything. Your company is a joke!
Hey Heather, I can see from your USPS tracking number for your order: LS279632024CN that your order was delivered on Dec 14th at 1:41 pm. Please let me know that you received it as USPS is saying :)
My account was charged on Nov. 25, but was told my order was incomplete. Placed another order Dec. 13. Wanted this for a Xmas gift!
Hey Kathy, I am not sure what info you were given that your order was incomplete but your order on Nov 25th shipped and I can see from the USPS tracking # LS294871415CN that it was delivered :) If you want us to cancel your order for the same item on Dec 13th please email us at [email protected] or you can message me here and I can take care of that for you :)
I have emailed twice and nothing. I ordered on the 4th and nothing. It was supposed to be Christmas presents for my coworkers
Hey Melissa, I see you put your order was under [email protected]. We have no orders in our system under that email. I think you may have us confused with another store :)
I ordered 2 only received 1. I've tried to reach somebody but that seems to be impossible. I received the 1 approx. 2 weeks ago. Tracking says 2 were sent but that's not so
Hey Phyllis! I apologize you had an issue with your order with us! I do not currently see any emails or Facebook messages from you to us. I would be more than happy to get your your missing item sent express for you ASAP or issue you a refund for the missing item :) As I do not want to exchange any of your personal info or shipping info here please email us at [email protected] or you can contact us via Facebook message on our Facebook page here: https://www.facebook.com/The-Needed-Necklace-378594485549960/?fref=ts and we will get back to you right away regarding your order :) Thanks!
I looked for reviews before ordering and found nothing. I should have checked harder because on their facebook page there are comments on their post about people not getting their orders on time or ever. I wouldn't order from this site again. My order is still pending and it has been over a week when they say it should only take 48hrs to process. Only time will tell whether my product ever arrives. If you try to contact them via their website the form never sends your message. I sent them a message via facebook and have yet to get a response.
Hey Tiffany! I just checked and I do not currently see any emails or Facebook messages from you to us. I would be more than happy to assist you with any shipping or tracking info you need for your order :) As I do not want to exchange any of your personal info or shipping info here please email us at [email protected] or you can contact us via Facebook message on our Facebook page here: https://www.facebook.com/The-Needed-Necklace-378594485549960/?fref=ts and we will get back to you right away :)
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Hey Casey, Your order has shipped and is in transit. Your USPS tracking # is LS317860205CN. Please let me know if you have any other questions about your order