On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TextbookRush Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. Positive sentiments highlight competitive pricing, a wide selection of textbooks, and satisfactory product quality when items are received. However, significant concerns arise from prolonged order processing and shipping delays, leading to frustration among customers. Issues with order cancellations, lack of tracking information, and inadequate customer support further exacerbate dissatisfaction. Overall, while the company offers appealing prices and a user-friendly purchasing experience, it must address operational inefficiencies and communication gaps to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It was a very easy process to sell my books. They were fast in processing my payment and there were no issues. Would absolutely use Textbook rush again.
I sold last semester's books here on Textbook Rush, then turned around and used that money to buy this semester's books. No out-of-pocket expense by doing it this way. It has been amazing.
Overall great experience and it arrived just in time with standard shipping. I plan to get more for college :)
Just a little cheaper than Amazon but I got my textbook fairly soon after with email updates with shipping and delivery so
This was my first time experiencing buyback for my school books and I am so pleased with this service! The prices were very reasonable and I will be using TEXTBOOK RUSH again! Thank you all for your service!
Always a great buyback experience with TextbookRush,.they're very communicative and on-time. Never a worry. Meet their condition guidelines and it's money in the back.
Found the buyback process to be much easier than I anticipated.
I found the book I was looking for, at a great price. TextbookRush shipped it right away and I had it in a few days. Great experience! I would buy from then again.
App experience was great. I'm a returning customer and very pleased.
Book was sent back but I could not tell it was damaged?
A top buyback company that acts quickly. I would rate them as consistent and fair and recommend them to anyone for buybacks
Easy to use site!
Very well organized
Paid on time.
Great customer service, good prices, and its good to give your money to someone besides Amazon!
Quick results and easy to use template that made me prefer the site over competitors.
They are refusing to pay me and refusing to return my $100+ textbook I bought right from the publisher claiming it is "counterfeit". I believe them to be fraudulent and basically steal books. DO NOT DO BOOK BUY BACKS WITH THEM!
From the business
Whether you're shopping for a new semester or trying to find someone to buy textbooks from last semester, TextbookRush has you covered. We're proud to be your one-stop resource for all your college textbooks — from traditional textbooks to study guides and everything in between, we offer a large selection at exceptional prices to help you save money.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Textbooks Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account