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TextbookRush Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. Positive sentiments highlight competitive pricing, a wide selection of textbooks, and satisfactory product quality when items are received. However, significant concerns arise from prolonged order processing and shipping delays, leading to frustration among customers. Issues with order cancellations, lack of tracking information, and inadequate customer support further exacerbate dissatisfaction. Overall, while the company offers appealing prices and a user-friendly purchasing experience, it must address operational inefficiencies and communication gaps to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was super easy just typed in the book # and it told me what they would accept and what they didn't and I made almost $200 back so I'll take it especially since I wasn't using the books anymore
What they offered me was more generous than my university bookstore.
I was able to print off a shipping label and ship them right away!
Textbooks arrived quickly, were in very good condition, and at great price!
My textbook was delivered promptly, the exact special edition that I wanted, and was in better condition than I expected. Great experience!
Got my buyback quote, sent my book back and received my check in about a week! Very fast and easy process.
I don't have anything to say about the experience. Furthermore, being forced to make a statement is absurd and asinine.
The price was the best, available in the market and the book was in great condition as listed.
Amazing honestly i was scared at first but it's honestly legit!
Book arrived in the condition promised and on time. Thanks!
Consistent standards and fast turnaround on my money. Great company.
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Every semester I sell my books back and some come in loose leaf form and I wasn't told that they weren't acceptable but I have sold them back before through another textbook company with no problem or issues and I'm not pleased with not being informed
The whole buy back process was easy and efficient. Received my check on time as promised.
I am a bit of a neat freak when it comes to my books. So I knew I had a good chance of getting my quoted value if i sold my books to TextbookRush, but was wary of the whole process. However, packing up the books was easy at my local FedEx (I recommend some bubblewrap!) and they processed my buyback extremely quickly. From the time I submitted my buyback to the time I received payment was a little over a week, which is much faster than anticipated.
"Back Company's literary gem enthralls with its masterful storytelling, leaving readers spellbound. A seamless payment process adds to the joy of working with such a reputable publisher, making this book a cherished and lucrative endeavor for any author."
It was a very easy process to sell my books. They were fast in processing my payment and there were no issues. Would absolutely use Textbook rush again.
From the business
Whether you're shopping for a new semester or trying to find someone to buy textbooks from last semester, TextbookRush has you covered. We're proud to be your one-stop resource for all your college textbooks — from traditional textbooks to study guides and everything in between, we offer a large selection at exceptional prices to help you save money.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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