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TextbookRush Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. Positive sentiments highlight competitive pricing, a wide selection of textbooks, and satisfactory product quality when items are received. However, significant concerns arise from prolonged order processing and shipping delays, leading to frustration among customers. Issues with order cancellations, lack of tracking information, and inadequate customer support further exacerbate dissatisfaction. Overall, while the company offers appealing prices and a user-friendly purchasing experience, it must address operational inefficiencies and communication gaps to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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A quick and seamless process and received payment very quickly. Will use again!
My book was in perfect condition, I was never paid.
I like the ease and quickness of the whole transaction.
I had a few books from college, research and the took majority back!
Easy and a decent price for a buyback! Got my check in a timely manner also.
So easy to ship books with free shipping. Received payment a few days later
Highly recommend.
Textbook rush pays a fair price for textbooks if you are in market to sell. Although wish minimum was lower
Easy process and delivered to my door in a couple of days!
Easy to navigate website. Clear directions. Free shipping when selling books. I would definitely recommend it to others
The process is seamless. Look up your book(s) see the value, print the return label and within a couple of days receive your check! It really is as simple as that.
Great price, good value. Very happy to find Textbook Rush.
So easy and quick! Loved my experience and will definitely sell with them again!
Super easy process. Quick delivery through FedEx. Paid out the full amount of original estimate. No funny business! Will do business with again in the future.
TextbookRush made it easy and simple to sell my textbooks back and get money for them. Their rules and clear and simple to follow, and the send back process was easy. I got my money quickly after they received the books.
I ordered books from 4 different companies on the same day, a Monday evening. You guys blew them out of the water on shipping as I had the book by the end of the week with no issues. You will def be my go to in the future.
Great prices, website easy to use, super fast shipping.
I had a very good experience. I liked how I could enter the ISBN and continue to look back on the prices. It helped me know when to sell.
Selling books to TextbookRush is a very easy process. It just can't be Amy simpler. You actually get paid what your initially quoted for. Me wife and I have sold books here for almost a year and not once have we had an issue. AWESOME!
I was decluttering my house and noticed some textbooks I no longer needed. I looked up selling textbooks online and found TextbookRush. They offered me the most cash for my books and paid for the shipping. I received my check within a week. The process could not have been any easier.
From the business
Whether you're shopping for a new semester or trying to find someone to buy textbooks from last semester, TextbookRush has you covered. We're proud to be your one-stop resource for all your college textbooks — from traditional textbooks to study guides and everything in between, we offer a large selection at exceptional prices to help you save money.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi Karilyn,
I reviewed your order and I can see we emailed you regarding the status of your payment. TextbookRush endeavors to purchase only authentic books. We are working with the publisher of the book you sent in to determine whether the book is authentic. We will be in touch regarding your payment status but if you have additional questions please email [email protected].
Thank you,
Alison