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TenorShare

3.0

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TenorShare Reviews Summary

TenorShare has a rating of 3 stars from 1,297 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TenorShare most frequently mention customer service, whatsapp data and icarefone transfer. TenorShare ranks 9th among Software sites.

service
888
value
870
returns
745
quality
843
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Wisconsin
1 review
0 helpful votes
Follow Kat H.
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Restored all my photos
December 8, 2021

My iPhone 7 was stuck at the apple logo and I was looking at 6 months of data loss. Apple support told me my only option was to do a factory reset or to send out my phone to one of those very expensive data recovery companies. I wasn't satisfied with this so I did my own research and found Tenorshare Ultdata. I purchased the one year subscription for about $60. Using it, I was able to repair my phone, and recover all my photos, text and whatsapp data, and app data. The instructions were clear and the program was easy to use for a tech novice like me. I'm grateful to Tenorshare for helping me preserve all those memories.

Date of experience: December 7, 2021
Brazil
1 review
2 helpful votes
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Do not respect your customers!
December 7, 2021

I find it disrespectful and dishonest with the consumer not to cancel the purchase, the ReiBoot program did not work to recover my iPhone and I cannot wait indefinitely for a solution, I have to take it to technical assistance and the company does not want to refund the amount I paid. Completely dishonest! I feel robbed!

Date of experience: December 7, 2021
Brazil
1 review
0 helpful votes
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Good morning,

Unfortunately, I did not keep any screen shots.

Nevertheless, I was totally surprised by the functionality of the software and the efficiency. It was able to transfer all conversations, files, videos, and voice. Not only it transferred the contents completely, it also fixed the errors that were on Business WhatsApp on the previous phone. Samsung was not pulling all the files and videos since I upgraded from the old Samsung to Note 20 Plus. Apparently, Samsung places WhatsApp contents in separate folders when you upgrade from Samsung to Samsung. However, when I used your software it transferred all files into the conversations and it is working super fine. This by itself was a big plus.

In the instructions, you need to emphasize one particular thing that was not very clear: Before the final step which is to transfer the files into the new phone, the user MUST be logged in to WhatsApp on the new phone. It is in the instructions but you need to emphasize this step. The transfer was super fast, the process all in all was about 20 minutes for datas of 7.8 Gb. Absolutely smooth without any errors, just follow the instructions.

One additional thing on the PC version that was super good, when I repeated the process (repeated because I was not logged in to WhatsApp on the new phone), the system does not ask you to restart from scratch, it uses the backup that is already there and you do not need to re-activate WhatsApp on old phone or new phone. If it was the case WhatsApp blocks your transfer, but with the PC version it was extra cool.

Congratulations, for this I want a lifetime license because I tried more than 3 other softwares and none worked. Some other softwares do allow you to access files on either iPhone or Samsung. But transferring WhatsApp was only 100% successful with Tenorshare merely with a few clicks.

Regards,
Ramsey Khalil

Date of experience: November 24, 2021
Hong Kong
1 review
0 helpful votes
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Superb software
November 23, 2021

My wife and I used to use Android phone. On her birthday, I bought her a iPhone. Everything is good except transferring whatsapp data. My wife's phone is HTC old model. After spending hours after hours to search how to transfer the data from Android to iPhone, I pick Tensorshare. It helps me transfer all the data from Android to iPhone perfectly! I rate 5 star for this software.

Date of experience: November 21, 2021
Oman
1 review
0 helpful votes
Follow AlMuhannad A.
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I recently decided to change my phone after a long use. I decided to switch platforms from Android to ios. My only concern was that I will lose my WhatsApp data. But i found this powerful tool the will do it for me.

Date of experience: November 16, 2021
Egypt
1 review
0 helpful votes
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Egypt
November 16, 2021

Thank you for the wonderful program and the professional support team to help you with any questions

Date of experience: November 16, 2021
Australia
1 review
3 helpful votes
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Completely Useless and Unrealistic
November 15, 2021

Its been more than 4 days I am running their software to recover Itune Back Up Password. Still searching..

Date of experience: November 15, 2021
Arizona
1 review
5 helpful votes
Follow fake n.
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Waste of money
November 11, 2021

I gave the software a try; waste of 75.00. I had files that had been deleted only a week earlier. The software "recovered" only the existing files on my computer. Basically it gave me everything I already had. All other files it supposedly recovered were unreadable. Didn't recover a single deleted file.
Companies like this can get away with making big promises to take your money but walk the fine line by not guaranteeing any results. It's easy to write your own reviews saying how "great" the product is.

Date of experience: November 11, 2021
Georgia
1 review
3 helpful votes
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Beware of Loopholes
November 11, 2021

I'm a regular business owner with 170 employees. I can normally get IT to take care of technology issues - but I purchased this product to unlock the phone of my family member on life support. My fault for not researching more. It advertised that it would unlock the phone with data loss. The trial would not unlock it, so I needed to purchase it to see. It did not work so I tried the other options. The only option that would work is with a full data loss. I needed the information in the phone to contact my family members friends. I requested a refund based on not working. Of course they wont refund because I should have known it would not work before I bought it. (They tell me) I feel it is a scam if you have to spend $31 to try something and when it doesn't work, no refund. Quite simply, buyers beware.

Date of experience: November 11, 2021
South Carolina
1 review
0 helpful votes
Follow Cynthia F.
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After reading hours of articles of how to fix my iPhone X that was frozen on the Apple Emblem and trying to repair it for 8 attempts with iTunes, I was in tears and about to go insane! I called Verizon who said I had tried all they could suggest so I'd need to send in my phone for a replacement. I use my iPhone for working at home and wasn't about to mail it with sensitive information stored on it. The representative said all I could do was order a new iPhone. I came across Tenorshare that claimed to be able to fix my phone for a free download. Why not try? I ended up purchasing a very inexpensive download to do a deep reboot and reset. It was so easy to use. The app literally held my hand throughout the whole process. I set my phone back to factory reset (my choice) and downloaded my phone data back from iCloud. I rarely write reviews but just had to share my experience and loudly applaud and compliment this product.

Date of experience: November 9, 2021
Michigan
1 review
0 helpful votes
Follow Amar Y.
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Don't waste your time and money!
November 9, 2021

Don't waste your money and your time don't download or buy anything from this company, I had the worst experience what's so ever.

On November 6/2021, I had issue with my Apple iPad 7th generation, I try to power on all I get Apple logo flashes and and the iPad will not turn on, I watched multiple video on YouTube.
I watched a video was it provided by this company with the same issue that I was having and they provided a link to download with 100% 30 days money back guarantee.

I download it the software and the software is not free I had to pay for it.
The software took a long time to download finally was download it, After that It will not pass or do anything or turn the iPad back on I kept trying for proximately 2 to 3 hours and didn't do anything it will not fix the issue.

On the same day I contacted Apple support and I schedule Service appointment for the iPad,
They said the iPad had two hardware issue and is not repairable.

On the same day I sent email to Tenorshare, I explained everything to them and I asked for refund.
Tenorshare replied back to me there is no refund if the iPad have hardware issue!

I Replied back to Tenorshare and told them how in the world i supposed to know that there is hardware issue with my iPad.

Tenorshare, Replied back to me they only want to refund me half of the amount!

I had dispute the charge!

This is the worst company ever!
0 Stat

Date of experience: November 9, 2021
Peru
1 review
0 helpful votes
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Excelente servicio
November 10, 2021

Pude descargarlo de manera inmediata y sin problema alguno, desde el app de Google play logré adquirí la versión móvil.

Date of experience: November 8, 2021
Texas
1 review
0 helpful votes
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No stars is my rating…
November 6, 2021

This company is awful. Why? I tried to download the program onto my iPad Pro, and it would not download. Therefore, I could not use it. They said that they will refund the money of people who have technical issues. Well, I think my problem is a technical issue when the program could not be downloaded, let alone opened. They disagreed. They kept giving me the same answer. Then I was offered $ off for another program. I said, "What about the software will not open on my IPad do you not understand? Why give me something else that will not open, if what I wanted and paid for will not open, let alone be used? They just wanted to keep my money. Crooks is what they are. So, if you are not sure if the program will open or not on your device, do not buy it. You will NOT get your money back, as they are not honest, nor do they have good business practices.

Date of experience: November 5, 2021
India
1 review
0 helpful votes
Follow Amit J.
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I really liked the tenorshare and especially their support team (Violet was the one who helped me), who helped me to solve my doubts and queries of their product. I would clearly recommend their products to anyone who is facing troubles with their phone, ipads or laptop. And another good thing is they give you back your money, if it dosent solve your problem, so there is nothing to worry about.

Date of experience: November 3, 2021
Haiti
1 review
5 helpful votes
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I've downloaded this application because my iphone 8 stopped working suddenly and was stuck on the apple logo for five days. After downloading the firmware package, I was having personal issues until I decided to contact the support team of Reiboot. They replied faster than I expected and help me solve them with precise advices and recommendations. As I said, Nice app and Nice Support Team!

Date of experience: November 2, 2021
India
1 review
0 helpful votes
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Great Service
November 2, 2021

Great Service and support from CS team. Highly recommended to anyone looking for a tool to move swiftly from android to IOS.

Date of experience: November 1, 2021
Malaysia
1 review
0 helpful votes
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Great service!
October 30, 2021

Vicky from TenorShare support understood my request, it was handled promptly and professionally. Keep up with the good work!

Date of experience: October 29, 2021
Romania
1 review
0 helpful votes
Follow Valeriu S.
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Good
October 27, 2021

It has worked good, thank you. I have been trying to send documents for my android to iPhone.

Thank you.

Date of experience: October 27, 2021
Wisconsin
1 review
0 helpful votes
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So I have been taken (robbed) twice on this Samsung S21 phone. The first time was by the person that sold me the phone off Craigslist and it WAS NOT reset as he said. The second time was by Tenorshare. The website showed that the program they sell will fix Android 10 and up. The email I received from Tenorshare told me I need to purchase an unnamed 2nd program. I asked them specifically which one. No answer. But knowing that the program they sold me did not work, they offered me a 30% refund. SCAMMERS

Date of experience: October 25, 2021
Argentina
1 review
0 helpful votes
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Really good attention
October 25, 2021

Incredibly fast resolution of problems! I transferred everything perfect. I needed some help later and Violet was super helpful!

Date of experience: October 25, 2021