TenorShareReviews 1,297

I asked for my money back and was offered a lifetime license which in the end was only for 5 devices and doesn't work at all. Do not pay for any software from this company.

I love Tenorshare I would definitely recommend it to everyone I will continue to use tenorshare and think everyone should be using it

A Tenorshare é uma empresa extremamente prestativa, que oferece um excelente serviço ao cliente. Após adquirir seu produto e encontrar um problema inicial, eles prontamente resolveram a questão, inclusive oferecendo um registro vitalício como solução. Com base nessa experiência, considero seu serviço digno de 5 estrelas, destacando especialmente a qualidade do atendimento ao cliente.

I paid for the app, but the instructions provided were the same found one any YouTube channel or blob in the internet. Despite trying several times, the instructions didn't work on my Samsung phone. I had to hire a professional to unlock my phone. Despite requesting a refund over 10 emails, they won't refund me, claiming there was no problem with the app. SCAM SCAM.

I've been a loyal user of Tenorshare's suite of products for several years now, and I can confidently say that they've exceeded my expectations in every way. Let me break down why I'm such a fan:
1) Diverse Range of Solutions: Tenorshare offers an impressive array of software solutions. Whether it's data recovery, password retrieval, or system repair, they've got it covered. No matter what tech-related challenge I face, I know I can turn to Tenorshare for a reliable solution.
2) Top-Notch Customer Service: The Tenorshare Customer Service Team deserves a standing ovation! They're not only prompt in their responses but also incredibly knowledgeable about their products. No issue is too small or too complicated for them—they genuinely care about helping users. Kudos to their professionalism and dedication!
3) Unbeatable Value: Let's talk about value for money. Tenorshare's products are reasonably priced, especially considering the peace of mind they provide. Whether it's recovering precious files or fixing iOS glitches, I've always felt that I'm getting excellent bang for my buck.
In summary, Tenorshare is the gold standard when it comes to software solutions. If you're looking for reliability, diversity, outstanding customer service, and unbeatable value, look no further. They've got my wholehearted recommendation! I own several products by Tenorshare, and they are continuously updated and eternally useful! Thank you, Tenorshare!

Tenorshare is the absolute best i dont know what id do without them they are always my go to when it comes to my computer needs

I purchased the Lifetime subscription 2 days ago to recover the WhatsApp messages history back to the iPhone but they don't have such feature as per their customer support and refused to refund. They ask to change another software but no refund. That's misleading and scam.

DOWNLOADED AND PAID FOR THIS SOFTWARE, IT DIDN'T WORK,, I COULD HAVE FACTORY RESET MY PHONE FOR FREE. IT SAYS YOU CAN KEEP YOUR DATA, NOT TRUE. IT ALSO SAYS MONEY BACK GUARANTEED, ALSO NOT TRUE, BEEN EMAILING CUSTOMER SUPPORT AND SOME GUY NAMED JEFF KEEPS GIVING ME THE RUNAROUND, FOR OVER TWO WEEKS. THIS COMPANY IS A TOTAL RIP OFF!

I SIGNED UP for tenorshore FRP unlock option,
My grandma forgot her password, someone who used to work with her configured her phone (email etc)
She doesn't have any info so I bought the app, to unlock her POCO M5,
I followed up the instrucctions to unlock thephone the APP DIDNT UNLOCK IT, and removed 2 credits from my account,

I DONT CARE ABOUT THE CREDITS, I WAS TRYING TO UNLOCK THE PHONE, BUT TENORSHORE IS WORTHLESS

I would not recommend Tenorshare software. I recently purchased the Tenorshare 4UKey and 4MeKey software to unlock an iPad that I no,longer have access to the key code or iCloud password (my brother in-law died unexpectedly.). Their 4UKey software updated the iPad to iOS 17 from iOS 16 and then the 4Mekey won't work because it doesn't support iOS 17. I received an email from Tenorshare customer service that they say that the 30 Day refund advertised on their website is ". It's hard to refund." these are their customer service teams owns words.

I'm an experienced software engineer and this is not a user error or the customer not understanding their refund policy. It's just poor customer service. I've worked with many other software providers and this is the worst I've ever experienced.

Good Luck On The Warranty! My ipad was looping the Apple logo and I could not get it to repair using iTunes. I ordered Tenorshare ReiBoot and attempted to repair it. The repair failed in repair, restore modes and deep repair. After interacting with Tenorshare across numerous emails over 3 days trying everything they suggested, it failed every time. I asked for a refund per the 30-day money back guarantee. I received an email saying the problem with my iPad might be a hardware problem and I would need to get a repair shop to provide a letter saying it was not a hardware problem as they do not honor their 30-day money back guarantee if it turns out to be a hardware issue. Nowhere in the warranty does it state that and, clearly, there is no way you would know if it were a hardware issue when you bought it. I contacted my credit card company and disputed the charge to my card. Within a few hours, I received an email from Tenorshare saying they will credit my card within 48 hours. Bottom line, these guys are shady. First, there is absolutely no indication that ReiBoot does anything other than deploy the fix provided through iTunes. Second, if you're a poor unsuspecting soul that doesn't push back, they will not honor the warranty. Total scam!

You can trust to have a great experience no matter what product you get from them. You will be happy.

This company's customer service is the epitome of disappointment, and I strongly advise against considering their services.

My experience with this company left me deeply dissatisfied and exasperated. It's almost as if they derive pleasure from causing distress to their customers. The encounter with their product and support was nothing short of appalling.

Initially, I invested in their product, ReiBoot, with the hope of recovering precious photos and videos from my 4th generation iPod. However, it proved to be a futile investment of both time and money. The data recovery process consistently crashed at approximately 25%, rendering the product practically useless.

Upon reaching out to their customer support to request a refund due to the product's failure, I was subjected to a convoluted series of troubleshooting steps. Despite clearly expressing my sole desire for a refund, I reluctantly followed their instructions in the slim hope of salvaging the situation. However, after weeks of fruitless efforts, they persisted in pushing for further troubleshooting instead of addressing my refund request promptly.

After enduring nearly a week of unsuccessful attempts to rectify their flawed product, they abruptly informed me that I was ineligible for a refund. Not only did they squander my financial resources, but they also drained my time, energy, and patience with their ineffectual support procedures.

Their purported "30-day money-back guarantee" displayed on their website is a deceitful ploy to entice unsuspecting customers into purchasing a defective product. They exhibit no intention of upholding their commitments or honoring refund requests.

Despite enduring their agonizingly sluggish support process and complying with their requests, I never received the refund promised by their "30-day money-back guarantee." It's evident that this company lacks any concern for customer satisfaction or ethical business practices.

Save yourself the hassle and steer clear of this company. Their product is flawed, their support is abysmal, and their assurances are hollow. I implore anyone contemplating their services to seek out a more dependable and reputable alternative.

Thanks to this program, I was able to recover the precious picture that I almost lost.
Thank you so much!

I had an issue with my product the service team quickly fixed my issue. Also this product works great for my business so its a must to have.

I bought paid subscription and tried to transfer or merge my whatsapp data from android to iphone but it didn't work. Kept giving one problem or the other. Total waste of money and time

Troquei de PC e formatei o antigo e perdi meu acesso ao software com meu novo PC e gostaria de trasferir a licença para este PC

They gave me a registration number that…
They gave me a registration number that didn't work. Told me it's been used already. I never used it. Asked for a refund, as they advertise a 30 money back guarantee, and they won't give it.
I spent hours trying to get it to work!
I sent screen shots of the problem and they ask me to leave a 5 star review and then they'll fix it!
THIEVES!
DON'T WASTE YOUR TIME AND MONEY!