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Temu Reviews Summary
Temu has a rating of 1.8 stars from 1,757 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Temu most frequently mention customer service, credit card and poor quality. Temu ranks 566th among Marketplace sites.
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Their items are nothing but cheap piec3s of plastic...pictures on website make it appear that your receiving and a normal size product. But, that is clearly not the case...MAKE SURE YOU READ ABOUT THE PRODUCT BEFORE YOU BUY, i learned my lessin, will never order from here again!
This company is in the vein of Wish.com and Zulily.com but newer. I have found and ordered several items from this company and have No complaints. The items are sourced from somewhere in Asia (no extra bells and whistles) or frills), but cost less without the cheap thrills of other sites. For example, I ordered some knit running shoes and they were well made, shipped immediately and are fashion-forward. The pricing was unbelievable. Don't get me wrong, I truly enjoy my designer brands... But Temu got me without, designer name brands but quality of construct and appealing designs. There is everything from clothing to household and technological products to choose from. Incentives and discounts galore... And since, it's the latest money saver out there...I recommend a visit to Temu.com
Hello JL, thanks for shopping with Temu and sharing your purchase here! If you need any additional assistance, please do not hesitate to contact our Temu Customer Service via www.temu.com/support-center.html. Have a great day!
From the business
Temu is a global e-commerce platform founded in Boston, Massachusetts in 2022, serving customers in more than 90 markets worldwide. It connects consumers with millions of independent manufacturers, brands, and sellers to offer a wide selection of quality products across hundreds of categories — from home goods and pet supplies to DIY tools and automotive accessories — at affordable prices. To complement its cross-border model, Temu has also launched the Local Seller Program in multiple markets, enabling businesses of all sizes to sell and ship locally while offering consumers shorter delivery distances and more efficient return processes. Temu’s mission is to make quality products more accessible to more consumers by reducing unnecessary costs and middlemen markups.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kimberly, thank you for reaching out. Your feedback is extremely valuable to us, and we are sorry that you are not satisfied with your order. Temu is an online marketplace featuring a wide selection of unique merchandise at affordable prices. We work with our global network of suppliers and logistics partners to curate and deliver competitively priced products that empower and fulfill the dreams of our users. Temu implements strict policies and control measures to ensure product quality and the accuracy of product descriptions. If the product does not match its descriptions or photos, you are eligible for a full refund under the Temu Purchase Protection program (https://www.temu.com/bgt_purchase_protection.html). Please do not hesitate to contact our Temu Customer Service at [email protected] if you need assistance.