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Templatemonster

3.3

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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Israel
1 review
0 helpful votes
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Very good!
October 20, 2019

Best place to purchase templates online!
If you have a business need that's the place to go!
They provide the best customer service!

Date of experience: October 20, 2019
Mexico
1 review
0 helpful votes
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Servicio Recomendado
October 18, 2019

Hola, el dia de hoy me propuse a comprar unos template y quiero mencionar que la atencion que recibi por el chat fue muy bueno, el agente (Jordano) que me toco, me ayudo a aclarar todas mis dudas y me apoyo en todo lo que necesite y ademas me fue guiando por cada duda que tenia, asi que hoy agradezco toda la ayuda que me brindaron.

Estoy muy agradecido.

Att. Ricardo San Agustin
DWEB

Date of experience: October 17, 2019
Australia
1 review
0 helpful votes
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Best Customer Service
October 16, 2019

Jordano Fring was helpful in thirty seconds or less, just brilliant. Found me a template I would never of found by myself

Date of experience: October 16, 2019
GB
1 review
1 helpful vote
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I purchased a theme from template monster, I had nothing but issues with it. I was then spoken to rudely on the live chat and the agent kept copying and pasting if I want advance support to pay for it. The requests I had were very basic and I advise anyone looking to purchase a theme from Template Monster to think twice if they need any basic help after purchasing. The theme I purchased clearly has bugs in and is not fit for purpose.

Date of experience: October 16, 2019
Pakistan
1 review
0 helpful votes
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Sandy Clark
October 14, 2019

Sandy Clark, best representative. Helped me a lot with details of technical support too. I must say she is highly recommended.

Date of experience: October 14, 2019
Poland
1 review
0 helpful votes
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Fast, effective and professional help. I have received answers to all questions. Full professionalism. Thank you for your help and patience. I would recommend.

Date of experience: October 13, 2019
Florida
1 review
0 helpful votes
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I dealt with Phil Bones, he was so helpful. I had a million and one questions as a newbie. He answered them all and was quick and understood where I was coming from. It was awesome from start to finish. Big shout out PHIL BONES!

Date of experience: October 12, 2019
Virginia
1 review
0 helpful votes
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We recently inquired knowledge today about an HTML5 responsive web template with the assistance of Jace Paulsen. He was very knowledgeable and informative with delivering what we needed to making the best decision for our clients web functionality needs. Great service from a company with a great customer sales rep... thanks again Jace

Date of experience: October 10, 2019
Mongolia
1 review
0 helpful votes
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The template monster has a lot of awesome templates.
24/7 support is the best. I chatted with Mike Walker and the support was kind and fast.

Date of experience: October 7, 2019
Brazil
1 review
0 helpful votes
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Muito Bom!
October 7, 2019

Mesmo sendo de outro país. Me atenderam muito bem! Ainda não comprei, mas o atendimento é excelente! Valeu

Date of experience: October 6, 2019
Bangladesh
1 review
0 helpful votes
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Great
October 5, 2019

10 of 10... I know we can't rank at high :) but the guys at Set Schedule should get that! Calling, texting and asking to find ways for our team to succeed and close more transactions ( without many promises). Just go-getters and good advice with good tech!

Date of experience: October 5, 2019
Afghanistan
1 review
0 helpful votes
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These guys are amazing, always helped with professional services and support they always offer.
Great work guys

Date of experience: October 4, 2019
Florida
1 review
0 helpful votes
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Awesome
October 3, 2019

I purchased with them a few times, this time I asked for help finding a perfect template and Walker searched and found 3 awesome template in a few minutes, thank you.

Rene V

Date of experience: October 2, 2019
Colombia
1 review
0 helpful votes
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La información ha sido completa, se explica paso a paso y se brinda toda la ayuda con mucho profesionalismo y muy detallado,

Muchas gracias.

Date of experience: October 2, 2019
New Jersey
1 review
1 helpful vote
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Great
September 26, 2019

Have ordered several shoes. And so far not a single problem. Will order more and more. If you want a quality product and can be thorough reading reviews before purchasing, hesimple will be your new best friend.

Date of experience: September 26, 2019
Italy
1 review
0 helpful votes
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Grazie
September 25, 2019

Grazie per le informazioni, siete veramente professionisti. Grazie anche a Mike per la sua professionalità

Date of experience: September 25, 2019
Italy
1 review
0 helpful votes
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Template Monster
September 25, 2019

I appreciate the professionalism and courtesy of the pre-sales department in particular of
Lori Johnson

Date of experience: September 25, 2019
Germany
1 review
0 helpful votes
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I talked with Mr. Jace Paulsen and he recommend me a beautiful template and once i decide to take it i talked with him again, he was there and help with a good offer.
He is the best, try when you want take a good advice, Talk with him.

Thanks Jace Paulsen

Date of experience: September 23, 2019
Turkiye
1 review
0 helpful votes
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Customer service is great!
September 23, 2019

They really helps you find what You need in minutes. Thanks to especially Lori Johnson. I bought 2 themes which I used for customers and my customers are really happy with the designs. Thanks again.

Date of experience: September 23, 2019
Canada
1 review
0 helpful votes
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Best choice of templates
September 20, 2019

Great support, great team and great choice of website templates you can find online.
Loyal customer with over 8 years of using their services.

Date of experience: September 20, 2019

From the business

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templatemonster.com
Founded in 2002