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Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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Best place to purchase templates online!
If you have a business need that's the place to go!
They provide the best customer service!
Hola, el dia de hoy me propuse a comprar unos template y quiero mencionar que la atencion que recibi por el chat fue muy bueno, el agente (Jordano) que me toco, me ayudo a aclarar todas mis dudas y me apoyo en todo lo que necesite y ademas me fue guiando por cada duda que tenia, asi que hoy agradezco toda la ayuda que me brindaron.
Estoy muy agradecido.
Att. Ricardo San Agustin
DWEB
Jordano Fring was helpful in thirty seconds or less, just brilliant. Found me a template I would never of found by myself
I purchased a theme from template monster, I had nothing but issues with it. I was then spoken to rudely on the live chat and the agent kept copying and pasting if I want advance support to pay for it. The requests I had were very basic and I advise anyone looking to purchase a theme from Template Monster to think twice if they need any basic help after purchasing. The theme I purchased clearly has bugs in and is not fit for purpose.
Sandy Clark, best representative. Helped me a lot with details of technical support too. I must say she is highly recommended.
Fast, effective and professional help. I have received answers to all questions. Full professionalism. Thank you for your help and patience. I would recommend.
I dealt with Phil Bones, he was so helpful. I had a million and one questions as a newbie. He answered them all and was quick and understood where I was coming from. It was awesome from start to finish. Big shout out PHIL BONES!
We recently inquired knowledge today about an HTML5 responsive web template with the assistance of Jace Paulsen. He was very knowledgeable and informative with delivering what we needed to making the best decision for our clients web functionality needs. Great service from a company with a great customer sales rep... thanks again Jace
The template monster has a lot of awesome templates.
24/7 support is the best. I chatted with Mike Walker and the support was kind and fast.
Mesmo sendo de outro país. Me atenderam muito bem! Ainda não comprei, mas o atendimento é excelente! Valeu
10 of 10... I know we can't rank at high :) but the guys at Set Schedule should get that! Calling, texting and asking to find ways for our team to succeed and close more transactions ( without many promises). Just go-getters and good advice with good tech!
These guys are amazing, always helped with professional services and support they always offer.
Great work guys
I purchased with them a few times, this time I asked for help finding a perfect template and Walker searched and found 3 awesome template in a few minutes, thank you.
Rene V
La información ha sido completa, se explica paso a paso y se brinda toda la ayuda con mucho profesionalismo y muy detallado,
Muchas gracias.
Have ordered several shoes. And so far not a single problem. Will order more and more. If you want a quality product and can be thorough reading reviews before purchasing, hesimple will be your new best friend.
Grazie per le informazioni, siete veramente professionisti. Grazie anche a Mike per la sua professionalità
I appreciate the professionalism and courtesy of the pre-sales department in particular of
Lori Johnson
I talked with Mr. Jace Paulsen and he recommend me a beautiful template and once i decide to take it i talked with him again, he was there and help with a good offer.
He is the best, try when you want take a good advice, Talk with him.
Thanks Jace Paulsen
They really helps you find what You need in minutes. Thanks to especially Lori Johnson. I bought 2 themes which I used for customers and my customers are really happy with the designs. Thanks again.
Great support, great team and great choice of website templates you can find online.
Loyal customer with over 8 years of using their services.
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at [email protected]
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.

