Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Teleflora

Teleflora

1.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Teleflora?
grey stargrey stargrey stargrey stargrey star

Teleflora Reviews Summary

Teleflora has a rating of 1.8 stars from 732 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Teleflora most frequently mention customer service, next day and local florist. Teleflora ranks 259th among Flower Delivery sites.

service
189
value
181
shipping
160
returns
94
quality
162

We monitor reviews for authenticity

Florida
2 reviews
23 helpful votes
Follow Ronda B.
Unfollow Ronda B.
Share Review
Report Review

Pathetic looking arrangement. What an embarrassment! Wish I had read the reviews first. Come back and get your hideous arrangement! See photos attached. The first one is what they SHOULD look like, and the second photo is what they actually look like (brown and falling apart)! It's called "Sapphire Skies" Sympathy DELUXE Bouquet. Does it look like a $70 Deluxe arrangement to you?

Date of experience: June 11, 2020
Missouri
1 review
0 helpful votes
Follow Dawna B.
Unfollow Dawna B.
Share Review
Report Review

I live in the U.S. and like to send flowers to my family, all of whom live in Canada, when there is a special occasion. This company can accommmodate that wish, and has reasonable prices and an easy to use web site! I am very pleased so far. I haven't heard yet from the recipient, and won't until the end of June, but so far, I am glad. DL

Date of experience: June 11, 2020
Australia
1 review
0 helpful votes
Follow J T.
Unfollow J T.
Share Review
Report Review

Birthday flower
June 12, 2020

Confused service. I dont know how to track my order. However the flower on the website looks pretty good

Date of experience: June 10, 2020
Arkansas
1 review
0 helpful votes
Follow Emma C.
Unfollow Emma C.
Share Review
Report Review

Excellent
June 10, 2020

I chose Teleflora because I needed to send flowers to my sister who lives in another state. Teleflora had a great selection with low prices and even same-day delivery!

Date of experience: June 10, 2020
Kansas
1 review
0 helpful votes
Follow Deborah B.
Unfollow Deborah B.
Share Review
Report Review

Very satisfied
June 11, 2020

New and unusual selections in flower arrangements and containers were the reason for ordering from them.

Date of experience: June 9, 2020
Minnesota
1 review
0 helpful votes
Follow Angela A.
Unfollow Angela A.
Share Review
Report Review

Discount?
June 9, 2020

I had a promo code. But when I put in the promo code, it ended up giving me the same total price as before I put it in... plus adding an additional service charge- that's why it ended up being the same total, it seemed like!

Date of experience: June 8, 2020
South Carolina
1 review
0 helpful votes
Follow Ellen B.
Unfollow Ellen B.
Share Review
Report Review

Birthday Zen Dish
June 9, 2020

Zen dish was beyond expectations! Simply beautiful.
Price was comparable with other florists.
Delivery was spot on.

Date of experience: June 7, 2020
Florida
1 review
0 helpful votes
Follow Laura K.
Unfollow Laura K.
Share Review
Report Review

Anniversary
June 8, 2020

Ordered flowers for my parents anniversary. They are thrilled. Did delivery was made perfectly. Will use Tele floral again.

Date of experience: June 6, 2020
Massachusetts
1 review
0 helpful votes
Follow George G.
Unfollow George G.
Share Review
Report Review

Thieves redux!
June 7, 2020

I do like Teleflora and always order flowers from you... but this time I found your prices outrageous! I was not allowed to order smaller less expensive item since it was indicated that in my zip code I had to order the Deluxe! What? Do I live in an expensive area? NOT! No reason was given. I placed the order only because I didn't have time to research another vendor, but next time I will. Another review called you 'Thieves!' C'mon. Not fair and bad for business.

Date of experience: June 6, 2020
Virginia
1 review
0 helpful votes
Follow Tara V.
Unfollow Tara V.
Share Review
Report Review

Wrong planter
June 6, 2020

I had the wrong order sent to my daughter that just had a baby. I picked from a new collection of planters and flowers. They chose to send flowers in a seashell planter that was supposed to be a unicorn for the birth of the baby. The greenery is perfect but when I wanted Unicorn that is baby related for the birthday of a baby and they put it in a shell planter is beyond me.

Date of experience: June 5, 2020
Pennsylvania
1 review
0 helpful votes
Follow Samantha S.
Unfollow Samantha S.
Share Review
Report Review

Teleflora always has the most beautiful flower selections at incredible prices. Their delivery is on point and service is great!

Date of experience: June 5, 2020
Nevada
1 review
0 helpful votes
Follow Mike S.
Unfollow Mike S.
Share Review
Report Review

So far so good.
June 7, 2020

We'll see if they show up on time. Why ask for a review BEFORE DELIVERY?
I will update my review AFTER delivery and verification of receipt.

Date of experience: June 5, 2020
Oregon
1 review
12 helpful votes
Follow Michaela B.
Unfollow Michaela B.
Share Review
Report Review

Great experience!
June 6, 2020

A very user friendly website. Excellent customer service and attention to detail. I will recommend teleflora to family and friends. The local florist Olson did a excellent job creating my beautiful flower arrangement. It's A Very Happy Birthday!
Thank you!

June Bouquet!
HAPPY B-DAY MAMA!
Date of experience: June 5, 2020
New York
1 review
17 helpful votes
Follow Michelle M.
Unfollow Michelle M.
Share Review
Report Review

Chocolate FAIL
June 6, 2020

While the flowers I ordered were as pictured and very fresh and lovely, I had also ordered mylar balloons to go with it. Because of the world helium shortage, they substituted chocolates for the gift - understandable. The problem came when the chocolates were possibly pulled from King Tuts tomb! They were dry, ashy and horrible. This was a gift and I was horrified to be the giver. Please don't substitute if you're going to send chocolates more than 100 years old.

+2
Date of experience: June 5, 2020
Louisiana
1 review
2 helpful votes
Follow Dennis B.
Unfollow Dennis B.
Share Review
Report Review

Not what I ordered
June 5, 2020

The arrangement that was ordered did not resemble what was delivered. I ordered an arrangement that was to resemble a birthday cake and included candles. That photo is below. What was delivered is in the first photo that I uploaded.

There was no phone call or notification to inform me of what was being sent would be different.

Date of experience: June 5, 2020
Maine
1 review
0 helpful votes
Follow Vickie S.
Unfollow Vickie S.
Share Review
Report Review

Flowers
June 4, 2020

I ordered flowers for someone that lives about 300 miles away. The arrangement shown that I selected on your website was
Beautiful however what was delivered was a disappointment. It was ill arranged, some flowers were wilted and not worth the amount I paid for them. I understand about the availability of flowers and the corona virus but they were not professionally done.

Date of experience: June 4, 2020
Pennsylvania
2 reviews
0 helpful votes
Follow Barbara D.
Unfollow Barbara D.
Share Review
Report Review

Easy website
June 4, 2020

I looked at a few other competitors. Prices and quality were not as good. The selection was larger and was more in the line I was looking for.

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
Follow Scotty G.
Unfollow Scotty G.
Share Review
Report Review

My girlfriend loves peonies. You guys had them in stock. A little expensive. Coupons I can use BEFORE the order would have been nice. I will update when flowers arrive

Date of experience: June 3, 2020
Alaska
2 reviews
0 helpful votes
Follow Laura Z.
Unfollow Laura Z.
Share Review
Report Review

Ordering flowers
June 4, 2020

I love Teleflora. I use this company to send flowers to my family for major holidays and birthdays. They haven't disappointed me yet.

Date of experience: June 2, 2020
WG W.
Tennessee
2 reviews
10 helpful votes
Follow WG W.
Unfollow WG W.
Share Review
Report Review

I am being pushed by an affiliated website for Teleflora to review the service and product before it has actually been sent, so please take this as a review of the ease of ordering only. If the flowers are not beautiful or as pictured when they are sent, I will review elsewhere. The website was quite friendly and offered a discount for giving my email...so I did! If the flowers are as pictured, I will be delighted.

Date of experience: June 2, 2020