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Teleflora has a rating of 1.8 stars from 732 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Teleflora most frequently mention customer service, next day and local florist. Teleflora ranks 259th among Flower Delivery sites.
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Pathetic looking arrangement. What an embarrassment! Wish I had read the reviews first. Come back and get your hideous arrangement! See photos attached. The first one is what they SHOULD look like, and the second photo is what they actually look like (brown and falling apart)! It's called "Sapphire Skies" Sympathy DELUXE Bouquet. Does it look like a $70 Deluxe arrangement to you?
I live in the U.S. and like to send flowers to my family, all of whom live in Canada, when there is a special occasion. This company can accommmodate that wish, and has reasonable prices and an easy to use web site! I am very pleased so far. I haven't heard yet from the recipient, and won't until the end of June, but so far, I am glad. DL
Confused service. I dont know how to track my order. However the flower on the website looks pretty good
I chose Teleflora because I needed to send flowers to my sister who lives in another state. Teleflora had a great selection with low prices and even same-day delivery!
New and unusual selections in flower arrangements and containers were the reason for ordering from them.
I had a promo code. But when I put in the promo code, it ended up giving me the same total price as before I put it in... plus adding an additional service charge- that's why it ended up being the same total, it seemed like!
Zen dish was beyond expectations! Simply beautiful.
Price was comparable with other florists.
Delivery was spot on.
Ordered flowers for my parents anniversary. They are thrilled. Did delivery was made perfectly. Will use Tele floral again.
I do like Teleflora and always order flowers from you... but this time I found your prices outrageous! I was not allowed to order smaller less expensive item since it was indicated that in my zip code I had to order the Deluxe! What? Do I live in an expensive area? NOT! No reason was given. I placed the order only because I didn't have time to research another vendor, but next time I will. Another review called you 'Thieves!' C'mon. Not fair and bad for business.
I had the wrong order sent to my daughter that just had a baby. I picked from a new collection of planters and flowers. They chose to send flowers in a seashell planter that was supposed to be a unicorn for the birth of the baby. The greenery is perfect but when I wanted Unicorn that is baby related for the birthday of a baby and they put it in a shell planter is beyond me.
Teleflora always has the most beautiful flower selections at incredible prices. Their delivery is on point and service is great!
We'll see if they show up on time. Why ask for a review BEFORE DELIVERY?
I will update my review AFTER delivery and verification of receipt.
A very user friendly website. Excellent customer service and attention to detail. I will recommend teleflora to family and friends. The local florist Olson did a excellent job creating my beautiful flower arrangement. It's A Very Happy Birthday!
Thank you!
While the flowers I ordered were as pictured and very fresh and lovely, I had also ordered mylar balloons to go with it. Because of the world helium shortage, they substituted chocolates for the gift - understandable. The problem came when the chocolates were possibly pulled from King Tuts tomb! They were dry, ashy and horrible. This was a gift and I was horrified to be the giver. Please don't substitute if you're going to send chocolates more than 100 years old.
The arrangement that was ordered did not resemble what was delivered. I ordered an arrangement that was to resemble a birthday cake and included candles. That photo is below. What was delivered is in the first photo that I uploaded.
There was no phone call or notification to inform me of what was being sent would be different.
I ordered flowers for someone that lives about 300 miles away. The arrangement shown that I selected on your website was
Beautiful however what was delivered was a disappointment. It was ill arranged, some flowers were wilted and not worth the amount I paid for them. I understand about the availability of flowers and the corona virus but they were not professionally done.
I looked at a few other competitors. Prices and quality were not as good. The selection was larger and was more in the line I was looking for.
My girlfriend loves peonies. You guys had them in stock. A little expensive. Coupons I can use BEFORE the order would have been nice. I will update when flowers arrive
I love Teleflora. I use this company to send flowers to my family for major holidays and birthdays. They haven't disappointed me yet.
I am being pushed by an affiliated website for Teleflora to review the service and product before it has actually been sent, so please take this as a review of the ease of ordering only. If the flowers are not beautiful or as pictured when they are sent, I will review elsewhere. The website was quite friendly and offered a discount for giving my email...so I did! If the flowers are as pictured, I will be delighted.
Answer: Since December I have been trying to use my floral Groupon I purchased. 3 different transactions have happened since then to try and use the Groupon and their company NEVER delivered any of the flowers. 3 different birthdays I missed and they even transferred me to a supervisor who then charged my account $90 when the order was only $25 after using my $40 Groupon... And after the $90 charge, STILL no flower delivery. I had to get my money back from Groupon because I am never using this company again. I think 3 different times for 3 different occasions is a good enough try to fix the issue I had. I've had hours of phone conversations with this company and it still hasn't ben fixed. Now they charged my account again WITH an uncharge and no delivery. BUYER BEWARE! This company is garbage
Answer: My experience with customer service was very good. They understood my complaint about the horrible mess the florist had sent. They offered me a new arrangement to be delivered or a partial refund. I am accepting a partial refund. My complaint about telefloral is the Florist they used. A totally incompetent floral business and should never be used again.
Answer: I was giving a Groupon and decided to give Teleflora a chance, I've heard of the name before so I THOUGHT it was a reliable company. WRONG on so many levels, the worse experience I've had with their customer service representatives.
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