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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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Love the sayings on the product but after one wash on 2 of the 3 products I purchased the print is already coming off. On the 3rd product I purchased I have only worn once and the print is also coming off. Very disappointing. They do use Hanes products which is very comfortable, it's just too bad the screen print is low quality.
You need to have better ways for customers to get in touch with you if there is a problem customer resolution is horrible
We're sorry for any frustration, we offer support through our online chat as well as through the following site: http://teespring.force.com/NewCase?l=en_US. Thank you.
Love to tell you if it was a good shirt but still don't have it after a month after receiving shipping notice
We're sorry to hear that your item has been delayed in transit and we are happy to help right away! Please contact our Customer Support Team through: http://teespring.force.com/NewCase?l=en_US. Thank you.
Very bad customer service you can`t get a hold of anyone. And over charging for things. Very very very very very very very bad company
We apologize for any frustration, our Customer Service Team is available through our online chat as well as through the following site: http://teespring.force.com/NewCase?l=en_US. We would be happy to review your order! Thank you.
Used size calculator that they tell you which size to buy. Its at least 2 sizes too big. Emailed to for return/refund but no response from them.
We're sorry to hear that your item did not fit as expected and we are happy to offer you a resolution! Our Customer Support Team responds to inquiries within 24-48 hours. For additional assistance, please out to them directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
Of course they use garbage material that fits like kid sizes that I'm sure they had imported from China for less than 2 cents each. Charging $22 + Shipping for shirts that are on other websites for $16 and FREE Shipping!
Don't waste your time or money! Teespring.com won't be around much longer! Just look at all the reviews!
We apologize for any frustration, Teespring provides a free platform where individuals create and sell custom products through a campaign process. After the sellers upload their work, they choose a time-frame of availability, options available for purchase, and the selling price. If you are not satisfied with the custom printed item that you have received, we will be happy to further assist, please reach out to our Customer Support team through http://teespring.force.com/NewCase?l=en_US. Thank you.
So far 8 emails to teespring trying to get my money back. Each response was lengthy, formulaic, and useless. The last one says to wait 60 to 90 days while they "resolve". So I am out a little over $33 and all I wanted to do is support my friend by buying one of his artwork t-shirts. What a humongous hassle!
We're sorry for any confusion, if a transaction from Teespring.com is disputed with a financial institution, it can take 60 - 90 days to resolve the matter through that financial institution. We are not able to proceed with a resolution if a charge is currently in dispute. For additional inquiries, please reach out to our Customer Support team directly through the following site: http://teespring.force.com/NewCase?l=en_US. Thank you.
I have ordered several shirts in the past. They are of great quality and comfortable to wear. The last one I ordered I received a different shirt in my order. Within a couple days and a few emails my problem was solved and the shirt I ordered was being reshipped free of charge without hesitation. Thanks for the great transaction and excellent customer support!
They never sent my t-shirt ordered in Early July and we are now late august and do not reply to email. Really poor customer servicev
We sincerely apologize that you have not received your orders and we are happy to offer a resolution right away! Please contact our Customer Service team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
Quality, comfort, and unique prints. Only thing I don't like is waiting for the campaigns to end so I can have my shirts.:-)
Materials used are really bad, overall quality is below average, price was like it is some high quality brand. Will never buy again, and recommend you not to buy yourself.
We apologize that you were not happy with the quality of your item and we are happy to help. Please reach out to our Customer Support team directly through the following site: http://teespring.force.com/NewCase?l=en_US. Thank you.
White lives do matter but it is not a cause it is a piece of Nazi propaganda to undermine BLM which is an actual cause. When white people start being profiled by police and being shot when unarmed on a regular basis then it would be a cause however that is not what is happening. SHAME.
We apologize for any frustration, Teespring does not support or allow hate speech on our platform. Our policies and terms of service are available at https://teespring.com/en/policies/acceptable-use. Thank you.
I ordered once a hat and two shirts got them and liked them the next order I made never came in and I ordered 2 hat and 4 shirts never to be seen couldn't get a hold of the customer service people and still have yet to receive my items
We sincerely apologize that you have not received your orders and we are happy to offer a resolution right away! Please contact our Customer Service team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
Material quality was awful
Print quality was awful
Sizing quality was awful
Everything was awful
Terrible, shockingly bad
Trying to make review 100 chars...
We apologize that you were not happy with the quality of your item and we are happy to help. Please reach out to our Customer Support team directly through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
Everything about the company was as advertised except for it not matching the promotional picture. I would not have paid full price for the shirt I got in the mail.
We apologize for any confusion, all designs on Teespring are created and advertised by individuals, we are unable to control advertisements that are being run outside of our site. If you are not satisfied with the item that you have received, we would be happy to help! Please contact Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
Nice sweater
Alleen de kwaliteit is iets minder maar we zullen zien na de eerste keer wassen.
Het ging mijn zoon alleen om de print.
I just received my first order with TeeSpring and I am pleased with the weight of the shirt and the printing. I wish I knew beforehand that the size of the shirts were "acurate". Because the prices were so good I tended not to trust the size and thought to expect shrinkage as well, so I order my shirt 2 sizes larger. I definitely didn't need to do that.
The color and graphics were great. Unfortunetly, they run small and the sleeve are pinned down in the underarm area restricting arm movement. I guess I can look at it.
We are sorry to hear that your item did not fit as expected and we are happy to help! Please reach out to our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
I'm very pleased with the print, the colour & the fit of my T-shirt.
Teespring communicated & informed me when it was dispatched.
Nice tee shirts. I bought a few from teespring.com. Good fit. Had an issue with one of my purchases. Gloria took care of it. Excellent customer service.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize that your items were not printed correctly and we would be happy to offer you a resolution right away! Please reach out to our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US. Thank you.