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Teespring

2.1

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Teespring Reviews Summary

The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

service
218
value
219
shipping
214
returns
135
quality
201
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South Carolina
3 reviews
0 helpful votes
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Good quality products
August 25, 2017

I have never had any problems with teespring. The quality of the products is great. I receive my purchases when promised. I am very happy with this company.

Date of experience: August 25, 2017
New York
1 review
0 helpful votes
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I never ordered from this site but somehow, I got an email that my order is ready to be shipped to my mailing address. I ignored the email thinking that it's just a spam. But after I few days, I checked my credit card and I was charged twice in two different dates! I called my credit card company and disputed these charges, they ended up deactivating my credit card due to fraud. I saw another reviewer experienced the same thing I did. For one tshirt that I didn't order, the total charges was $80! What a Modus Operandi!

Date of experience: August 24, 2017
Teespring S. Teespring Rep
over a year old

We are sorry to hear that unauthorized orders were placed on our site and we are happy to help right away! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Washington
1 review
0 helpful votes
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Two thumbs up!
August 25, 2017

I saw a picture of the T-shirt I just received from Teespring on a friend's Facebook page. Dragonflies, to me, are beautiful and fascinating insects, and I have seen similar pictures here online with the message, ''Always be yourself. Unless you can be a unicorn. Then always be a unicorn.''

This was also my first time doing business with Teespring.

I have done business with other online businesses, and just like before, I felt one hundred percent comfortable ordering my new T-shirt.
I also appreciated the company sending me e-mails to let me know my order had shipped, etc., and it arrived within the predicted time frame, every bit as beautiful as I had hoped it would be.
The blue and purple, with the touch of white on the navy blue background, were stunning! Thank you to everyone at Teespring for making this online shopping experience such a great one!

Date of experience: August 24, 2017
GB
1 review
0 helpful votes
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Was forced to reorder the item as the first one apparently got lost in transit. Disgusted that it took so long.

Date of experience: August 24, 2017
Teespring S. Teespring Rep
over a year old

We sincerely apologize for any frustration. If a package is lost in transit, we are always happy to offer other resolution options as well, such as a refund or store credit. We're sorry for the delay and hope that you are enjoying your new item!

John O.
Canada
1 review
0 helpful votes
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Good day, I'm writing this review based on my first time dealing with Teespring. I order a t-shirt to help support a YouTube channel I follow closely. Teespring website is very user friendly. So I place my order got my order confirmation with my tracking info. But during shipping the package got shipped to the wrong country as per the Courier companies tracking site. So I reach out to customer service department at Teesprings and sent a copy of the info from the couriers site. They ask if me to wait about an extra two weeks to see if it my package would arrive to. So I wait as I was asked. After waiting the extra time no package arrived, so I recontacted the customer service agent that I was dealing with and he very professional and courteous. He process a replacement order right away to be printed on the next campaign for their customer. I would recommend this company to anyone looking for a supplier. They have a great customer service department and they have a great turnaround on getting order printed and shipped out. This is not a paid review, it is truly based on my personal experience with dealing with Teespring.

Date of experience: August 24, 2017
Maine
1 review
0 helpful votes
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Not as presented!
August 23, 2017

Design appeared as on front, is actually printed on the back. Not at all as presented or expected. The entire front of the shirt was blank, what am I suppose to do, where it backwards?

Date of experience: August 23, 2017
Teespring S. Teespring Rep
over a year old

We apologize that you item arrived differently than expected, we do have many designs that are placed on the back of a garment only. We would be happy to review your order further, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Brazil
1 review
0 helpful votes
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I love "funny" tee shirts, have a stack of them. But my last attempt to buy one from TeeSpring got me very frustrated. A girl from the staff that I questioned simply answered that the shirt I wanted "was in a campaign that didn't include Brasil, South America ". That's discrimination! (lol)

Date of experience: August 22, 2017
Teespring S. Teespring Rep
over a year old

We apologize for any confusion, all of our products are available for shipping to Brazil. Please reach out to us again directly through http://teespring.force.com/NewCase?l=en_US. Thank you.

Bangladesh
1 review
0 helpful votes
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Sh*tty quality, painfully slow...
Finally got my Teespring shirt. First thing, though the Hanes logo says, "comfort soft," this material feels like I wrapped my body in paper towels. Second, it smells like vinegar and partially burned paper. Third the logos are not done very well. There's a double image on everything like something shifted during the printing/screening process. From a distance it looks ok but when you look up close, it's really disappointing for a $21.99 shirt.

Date of experience: August 22, 2017
Teespring S. Teespring Rep
over a year old

We are sorry to hear that you are not happy with the quality of your item! Regarding the item having an odor, the solution that is used during the custom printing process can cause a smell similar to vinegar, which will be eliminated after washing the garment. We would be happy to offer you a resolution, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Colorado
1 review
0 helpful votes
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The title should say it all... but I enjoy & thouroghly appreciate all the products I've bought over the years. Not many companies have the sand to print some of the items I've seen...& bought! The quality is always top shelf, I even buy for gifts for all my family & friends.
May you keep "the bar" at this level always!

Date of experience: August 22, 2017
New Jersey
1 review
0 helpful votes
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Loved the shirts
August 23, 2017

Bought several shirts over a year. Never disappointed. I strongly recommend this product. Very satisfied

Date of experience: August 22, 2017
New York
1 review
0 helpful votes
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Finally got my Teespring shirt. First thing, though the Hanes logo says, "comfort soft," this material feels like I wrapped my body in paper towels. Second, it smells like vinegar and partially burned paper. Third the logos are not done very well. There's a double image on everything like something shifted during the printing/screening process. From a distance it looks ok but when you look up close, it's really disappointing for a $25+ shirt.

Date of experience: August 22, 2017
Teespring S. Teespring Rep
over a year old

We are sorry to hear that you are not happy with the quality of your item! Regarding the item having an odor, the solution that is used during the custom printing process can cause a smell similar to vinegar, which will be eliminated after washing the garment. We would be happy to further assist you with your order, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

New Jersey
2 reviews
0 helpful votes
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Great art good quality
August 22, 2017

Easy site to use great artist, every thing came on time looked great thanks for fast service. Would recommend to anyone

Date of experience: August 22, 2017
Iowa
1 review
0 helpful votes
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My daughter is crazy about Steven Universe! When she saw the "Feeling Blue" shirt she wanted it so bad. I am on a limited income at this time but wanted to get her something to make her a little more excited for school. The shirt came and it was too large for her. I overlooked the size chart SOMEHOW and Lilibeth from teespring was fast and efficient - in making my daughter happy with a New Shirt on the way... in her size. Thank You. I am so thankful! Lilibeth, You are appreciated!

Date of experience: August 21, 2017
Illinois
1 review
0 helpful votes
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Never delivered
August 22, 2017

I never received my package. I contacted teespring and they told me that they didn't know why it wasn't delivered and that it was being held at the post office and it would be returned to them and reshipped to me. All a hassle and the package was never received or refunded. Will not order from teespring again.

Date of experience: August 21, 2017
Teespring S. Teespring Rep
over a year old

We sincerely apologize for any frustration, we are showing that the package was marked as "undeliverable" and has not yet been returned by the carrier to our facility. The full refund that was issued for your order will post within the next 3-4 business days. Thank you.

California
1 review
0 helpful votes
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I bought a 2x T-shirt & a 2x Long Sleeve shirt, they both arrived earlier than I expected, both shirts are a nice, soft, cotton quality, the print on both shirts were totally fine. Happy with my purchase & will buy again from Teespring for the holidays.

Date of experience: August 21, 2017
Missouri
1 review
1 helpful vote
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I've never heard of this site. Randomly my card was charged 132 dollars. I disputed the claim with the bank and two days after the dispute I got a tshirt In the mail but sent to my uncles address! How is that possible? And no one tshirt is worth 132 bucks?!

Date of experience: August 21, 2017
Teespring S. Teespring Rep
over a year old

We are very sorry to hear that there have been orders placed on our site without your authorization and are glad to hear that the charges have been disputed. If you are in need of further assistance, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Australia
1 review
0 helpful votes
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Great ser
August 22, 2017

Brilliant job guys. I can't get any of my favorite aquarium shirts without you. Thanks again for shipping to Australia. Cheers mate

Date of experience: August 21, 2017
Nevada
1 review
0 helpful votes
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Customer Service
August 22, 2017

Teespring's Customer Service is the best I have ever dealt with, anytime, anywhere. You can't go wrong with people this good...

Date of experience: August 21, 2017
Barbara R.
Virginia
1 review
0 helpful votes
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I have ordered several different items from Teespring in the past 6 months and have been extremely pleased with both the products themselves and the excellent service that has accompanied.

Would definitely recommend Teespring to anyone for quality products.

Date of experience: August 21, 2017
New Jersey
1 review
0 helpful votes
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Eclipse today, shirt not coming for two days despite alleged "guarantee" of arrival by Eclipse = false & deceptive advertising; bait & switch. A refund in its entirety would be nice.

Mr. Mathew Tyler, future President of the USA
www.TylerPresident.com
Sustainabile: Women's rights ratified + Veterans adequately taken care of + Citizen dividends just for being a U.S. Citizen + Free modernized education + Free modernized healthcare.
"Tell your friends about me."

Date of experience: August 21, 2017
Teespring S. Teespring Rep
over a year old

We apologize for any frustration, if your item has not arrived by the estimated delivery date shown in your order confirmation email, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

From the business

Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.


teespring.com
Founded in 2011
San Francisco, CA, United States
+267
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