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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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I spent several hours online designing tshirts and saving to drafts, when i finished up i went back to drafts to make sure there were no mistakes before selling and all my work was gone. I contacted and spoke with someone about the matter and all they said was if i didn't have proof there was nothing they could do. How do you provide proof of something done online YOU CAN'T! I saved and received confirmation on each design but all my designs were gone except for 2. The associate then asked for my info to check the account my thing is off they are able to access our accounts whose to say they are not stealing our designs?
My debit card number was promptly used to try to take $200+ from my bank account after I used teespring. Teespring was the vendor listed on the charge. They offered zero help other than multiple emails stating they are sorry my experience was unsatisfactory. My bank had to reverse the charge.
We sincerely apologize for any confusion, if there are additional charges from Teespring that you did not authorize, we are always happy to offer a resolution right away. Typically, we can refund the orders immediately after being notified, however, if you have proceeded with opening a dispute with your financial institution, we will now work directly with your bank to have the issue resolved. For additional inquiries, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Like title says, Great quality and top notch service! To people complaining that tees are very thin and bad quality. Did you wear it? Did you wash it? IT IS TOP QUALITY and it's not 1980 that you get thick thirts that feel like sand paper. Teespring tees are soft and it's a pleasure to wear it! Rant over!
We apologize for any frustration, as previously advised, the payout of £15.46 was processed today. Regarding the remaining two payouts in question (£23.78 requested 8/23 and £18.41 requested 8/24) these will not be processed faster then 7 business days from the dates requested.
As our Seller Support team has explained, because of the new security features we have in place to streamline and protect seller payouts and accounts, certain continued behaviors (i. E., requesting payouts out every day or every other day) could potentially slow the process down further.
We would encourage you to wait until a total of $100 is accumulated to request a payout. Again, we apologize for any confusion and hope this helps. If you have additional questions or concerns, please reach out to Seller Support Team again via email through [email protected]. Thank you.
It's almost 3 weeks and still no payout!
They made me wait 2 weeks and they said its because of their SYSTEM and then i cancelled this payout request
And now they are making me wait for this cancellation!
Money is not on my payoneer account and not in my teespring account!
Worse than amateurs...
Does anyone know any way to resort to the judgement for this?
We sincerely apologize for any frustration, for additional information regarding the status of your payout, please contact our Seller Support Team through email at [email protected]. Thank you.
I received the wrong size shirt, so I emailed TeeSprings & included pics to verify my claim. To my surprise, I got an immediate response from Lilibeth in support center! She was kind, professional & resolved the issue within 15 min! Super happy with this company
This company has a tee shirt/hoody with just about any topic I would want. When I am looking for a tee shirt the selection is outstanding. I highly recommend this company.
Very poor customer service, no quality control and unreasonable shipping fees. Poor quality printing officers combined shipping but does not actually combine it I was charged full shipping for all 5 shirts. Contacted customer service they basically said OH WELL, that's the way it is. I will not do business again and I will tell everyone of my experience.
We are sorry for any frustration. Once a campaign ends, production is assigned to one of our printing facilities across the United States and the EU, based on which facility best suits the needs of the design. Due to campaigns ending at different times and each design potentially shipping from different printing facilities, we are unable to offer combined shipping in this case. If multiple items are ordered from the exact same campaign, we are always happy to combine shipping. Thank you.
A 3xl in Chinese is about a medium in American. Junk t-shirt. Will hang in my closet with the rest of the on-line t-shirts. When will I ever learn.
We apologize for any confusion, we fulfill our orders using standard US sizing and a sizing guide is available on each of our listings. If your item did not ft as expected, we would be happy to further assist you! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Designed a shirt to raise some money for a charity. Nothing big or massively involved. Sold about 33 shirts, 30 more than the minimum needed for a printing.
Campaign ends, request a Paypal payout of the $98 in profit to send to the charity, nothing. No emails, customer service site for sellers has been down for over a week. Sent emails with zero response.
Lastly, some customers are receiving shirts with nice big stains all over them. They are both dishonest and incompetent. What a nice pair of abilities to put together.
We apologize for any inconvenience and we are happy to help! Regarding the status of your payout, please reach out to our Seller Support Team via email at [email protected]. If your buyers need assistance with items that they have received, please have them reach out to us through http://teespring.force.com/NewCase?l=en_US Thank you.
I ordered an eclipse shirt & boy what a shocking let down as a first time purchaser! The quality of the screen print is blurry & definitely one of " mass production ". The appearance is one of the " 3 for $9.99" you see at touristy places.
NOT IMPRESSED & caution others.
The online pictures are pristine... lol... but the product is not! BEWARE
We sincerely apologize that you are not happy with the quality of your item and can offer a resolution right away! Please reach out to our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
The shirts while comfortable and good wuality they fade a little too soon my only issue. Some shirts while interrsting are worded too long to get to the point
Do not seal in teespring don't waste time in teespring Would not recommend took n Attleboro 8 week to deliver with a reprint in the middle followed by an additional customs charge of £11.52 - which teespring were not helpful or concerned about - would not recommend using teespring to my worst emery
We sincerely apologize for the delay in receiving your order and we are glad to hear that your reprint has arrived. For customers who order internationally, you may be required to pay additional fees for delivery, such as customs charges. We do not have a way to anticipate or avoid these fees and are sorry for any inconvenience this may have caused.
I really like the wide range of topics that are covered. There's something here for everybody. They have lots of unique t-shirts you won't find any place else.
Great customer support, spot on and quick responses when in need of help. My order was quick to put in and confirm as well. Would definitely buy from this business again!
Worst experience don't waste your money or time order was paid and they emailed me saying it was shipped. Hum after two months never received I contacted them they have never responded
We sincerely apologize that your order was lost in transit and we would be more than happy to help right away! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Teespring's customer service is second to none. They helped me with my issue and bend over backwards to have me satisfied. Highly recommend this company to anyone in the market for there products. Eric
I am SO happy with the quality and workmanship of Teespring teeshirts! Will continue to use their services in the future!
Far too expensive and the quality isn't brillant. The hoody itself is thin & looks cheaply made. The print doesn't look like it will last long in the wash without coming off. Also expected it to be bigger, I measured my son before hand & it should be longer than it is.
We're sorry to hear that you were not happy with the fit and quality of the item that you have received and we are happy to offer a resolution! Please reach out to our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
When I found this shirt on the site I had to have it. I am a vet. I support all of our deployed men and women in our armed forces. This was the one to have. A Vivid red R.E.D.on the front and the awesome flag exploding from underneath. I went to the website and chose the dark gray. When I received the t-shirt in the mail (fast delivery by the way!) I opened the package and unfolded the shirt. I was disappointed. The vivid red that I thought I was purchasing was a dull burnt orange. Then I was sent a online review of my purchase. The field to fill in comments didn't leave enough room. I guess they don't really care when they mess up. I like the shirt overall but I am very disappointed in the quality control of the actual prints.
We apologize that you were not happy with the quality of your item and we are happy to help! Please reach out to our Customer Support team directly through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
Would not recommend took n Attleboro 8 week to deliver with a reprint in the middle followed by an additional customs charge of £11.52 - which teespring were not helpful or concerned about - would not recommend using teespring to my worst emery
We sincerely apologize for the delay in receiving your order and we are glad to hear that your reprint has arrived. For customers who order internationally, you may be required to pay additional fees for delivery, such as customs charges. We do not have a way to anticipate or avoid these fees and are sorry for any inconvenience this may have caused.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are incredibly sorry to hear that you have been experiencing issues with the designer while saving your designs. Please confirm that you are running the newest version of Google Chrome on a desk top/laptop, as our designer can be finicky if your browser is out of date. Please also confirm that you receive the message "Your Design Has Saved" upon selecting "Save" in the designer. If the issue continues, please take a screen shot of any error messages that may appear and send them to us via email at [email protected]. If your drafts are still not listed under the "Show Draft" dropdown menu, we would be happy to have our tech team look into this. Thank you.