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Teespring

2.1

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Teespring Reviews Summary

The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

service
218
value
219
shipping
214
returns
135
quality
201
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Ohio
4 reviews
0 helpful votes
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No instructions... cleaned area three times... last step alcohol prep pad... completely dry and oil residue free. Decal would not stick. Total waste of time and money. No response from manufacturer. Buyer beware!

Date of experience: September 7, 2017
Teespring S. Teespring Rep
over a year old

We are so sorry for any confusion, we do not currently offer decals. We do offer standard stickers, which are described as such on our site, and can be applied by removing the paper background and applying to the desired surface. For additional inquiries regarding the sticker that you have received, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Michigan
1 review
0 helpful votes
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Have not recieved my item
September 6, 2017

Still waiting for my item I ordered this weeks ago with a shipping date of the end of August and still have not received it

Date of experience: September 6, 2017
Teespring S. Teespring Rep
over a year old

We apologize for any delay and we would be happy to review the current status of your shipment! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

New York
3 reviews
0 helpful votes
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I am a female Army veteran who likes dogs better than many people. Yes, Teespring has my t-shirts to cover my story. I also get them for my brothers and my husband who are veterans from the different conflicts, Cold War, branches, and we are covered with the messages from people who have designed shirts and hoodies. We all proudly wear the products. Good value.

Date of experience: September 6, 2017
South Africa
1 review
3 helpful votes
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UPDATE: I'm still waiting for my payout. All I get a completely made up excuses. I know of 2 other people selling on Teespring with the exact same problem. They claim multiple orders on my items were made with fraudulent details. However they are profiting from it and not paying me. How is that fair?

It's been almost 2 weeks and I still haven't received my payout. My account was disabled with almost $600 pending. $318.60 of which I requested a payout 12 days ago. The only explanation I get doesn't make sense and after asking them to review it, days ago, still now answer. I get the feeling they don't have the cash flow... Don't waste your time, money and energy trying to sell on Teespring.

Date of experience: September 6, 2017
Teespring S. Teespring Rep
over a year old

We are sorry for any inconvenience or delay. For additional information regarding the current status of your payout, please contact our Seller Support Team directly through email at [email protected]. Thank you.

New Jersey
1 review
0 helpful votes
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After ordering on Teespring there was a slight problem processing my order. I emailed Teespring and immediately received a reply by a customer rep by the name of Gloria. Not only was the problem fixed quickly, Gloria was professional and extremely personable... she is quite an asset at Teespring. It was a pleasure to do business with Teespring.

Date of experience: September 6, 2017
Wyoming
5 reviews
8 helpful votes
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HORRIBLE!
September 6, 2017

The shirt I bought from teespring is the worst! It isn't anywhere close to the size its supposed to be, and the print quality is poor at best, that's me being kind about how horrible it is. I've heard lots of bad things about this company, I just wish I had heard about how terrible they are before purchasing. DO NOT MAKE THE SAME MISTAKE I DID!

Date of experience: September 5, 2017
Teespring S. Teespring Rep
over a year old

We apologize that your item did not fit as expected and that you are not satisfied with the print. We are always happy to offer a resolution! Please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.

Nebraska
1 review
1 helpful vote
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Unhappy
September 6, 2017

The jacket wasn't true to size, and the print graphic was cracked and dull, not like the picture shown when purchased. Not happy

Date of experience: September 5, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that you were not happy with quality of the item that you have received and we are happy to offer a resolution! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.

Florida
1 review
0 helpful votes
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Awesome company!
September 6, 2017

Great turn around time... nice quality shirts. Picture was very clear. Super happy with my product and how it looked and felt

Date of experience: September 5, 2017
Wisconsin
1 review
0 helpful votes
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My order was processed and shipped and on time and accurately, everything on the logistics side went as expected. The poster and the pillow we ordered for my daughter were both of EXCELLENT quality, we were pleasantly surprised by the quality of the fabric/paper and the printing looked sharp and vibrant, they even printed the pillow on both sides which was more than I was expecting. A+ all around on my order.

Date of experience: September 5, 2017
South Carolina
2 reviews
0 helpful votes
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Not Beneficial
September 5, 2017

I have launched four campaigns with your company following the directions precisely on the website. I have yet to make any money. The concept is great, but so far it has not worked for me. I thought this would be a great way to help pay for my son's college education, but to this point its been a fruitless pursuit.

Date of experience: September 5, 2017
Teespring S. Teespring Rep
over a year old

Congratulations on launching your campaigns! We have created a resource filled with information on achieving your goals with Teespring and hope that you find it helpful. Please visit the following site: ttp :// community. Teespring. Com/training-center Good luck with your campaigns and have a great day!

California
1 review
1 helpful vote
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Bait and switch
September 5, 2017

Bought a shirt (USS Seahorse) and one of the main selling points was it's length. On the site the shirt looked long. Received the shirt it was standard length. Pure bait and switch.

Date of experience: September 4, 2017
Teespring S. Teespring Rep
over a year old

We apologize that your item did not fit as expected and we are happy to help! Our sizing guide, including length measurements, is available through our answers page here: http://answers.teespring.com/customer/en/portal/articles/1712657-sizing-guide?b_id=4589 For further assistance regarding the item that you have received, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

GB
1 review
0 helpful votes
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Excellent service
September 4, 2017

Just wanted to write a quick review as Teespring have been fantastic. Ordering process was simple, quick and easy. Kept me in the loop the whole way through the process to delivery. Would recommend them to anyone oh and the teeshirt was even better than expected. Really happy.

Date of experience: September 3, 2017
Canada
1 review
0 helpful votes
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I ordered a t-shirt that caught my eye on Instagram (Phife Dawg r. I. p) after tracking my package online, I realized that it was about a week past the time I was expecting to have my order, being this was the first time I have ordered from Teespring, I was concerned that I might not get it without going through some hoops with customs and/or the delivery company that was in charge of handling it. I contacted their customer service via email and in less then one day later, Robert from Teespring customer service had emailed me twice! First to confirm that the order had been ship to the destination and second to let me know how to go about getting my order, three days later my order arrived and I am more then satisfied with the t-shirt but more so with the customer service! I recommend ordering from this site as they care about the customer experience and I will be a faithful customer to Teespring as I have such trust in them from my experience. Great show Teespring!

Date of experience: September 3, 2017
Florida
1 review
0 helpful votes
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Easy to use website, with plenty of color choices for the item I was looking for. No discount for multiple items, although shipping costs were reduced. Delivery was super fast. Product was as shown.

Date of experience: September 2, 2017
Louisiana
1 review
0 helpful votes
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Extremely misleading
September 2, 2017

I placed an order with this company & it took forever to receive it. Once I it finally came in, the shirts were entirely too small for my son. So I emailed them to see about shipping them back. Come to find out, I couldn't because they were made & shipped from China. So without a choice, I am stuck with shirts that do not fit. No where when I was ordering from this company did it say any of this. EXTREMELY DISAPPOINTED & DISSATISFIED! I DO NOT RECOMMEND USING THIS COMPANY!

Date of experience: September 1, 2017
Teespring S. Teespring Rep
over a year old

We apologize for any confusion, all of our items are printed and shipped from either the USA or the EU. If your items did not fit as expected, we are always happy to offer a resolution, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Massachusetts
2 reviews
0 helpful votes
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Great Tank Top
September 2, 2017

"Bite me" is my favorite tank top ever! It's so silky soft. The size does run a little small. I would order one size up and not dry it in the dyer, it will be a perfect fit. Decal is totally readable. Ship time pretty quick.

Date of experience: September 1, 2017
Georgia
1 review
0 helpful votes
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I bought two shirts for my husband and they fit him perfectly and he says they are super comfortable. He has gotten so many compliments about his shirts when we go out in public. I recommend teespring to everyone that comments on it. Will do business with them again, I'm sure!

Date of experience: August 31, 2017
Minnesota
1 review
0 helpful votes
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Wonderful experience
September 2, 2017

They were prompt in shipping and my teeshirt is amazing. The colors are beautiful and very bold. It was a pleasure ordering from them and I will certainly do it again

Date of experience: August 31, 2017
Louisiana
1 review
0 helpful votes
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Excellent quality of the shirts and the theme was so appropriate for what I am always looking for. Very tastefully done.

Date of experience: August 31, 2017
California
2 reviews
9 helpful votes
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Quick response
August 31, 2017
Updated review

TeeSpring wrote a quick response and were even faster at correcting the issue. After a couple days a reprint was ordered and to be shipped out. The quality of the shirts are pretty good. I'm going to try designing a shirt of my own, hopefully with the same quality and customer service.

Date of experience: August 31, 2017

Not what I ordered
August 31, 2017
Previous review

Order Number: fcc9ca2fb2786f82 Sons of odin - viking dad
I received this shirt in a reasonable time and the shirt is a good quality, however the words do not display as advertised. I ordered this shirt for my BOYFRIEND for his birthday. I had it addressed and shipped to him. The shirt is supposed to say "I fear Odin and my women you are neither" what he got said "I fear Odin and my WIFE you are neither" this was very awkward. I have tried to open a case twice now for an exchange but no one has responded. Great product if you get what you order, if not it appears you are stuck with whatever they send you.

Date of experience: August 28, 2017

From the business

Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.


teespring.com
Founded in 2011
San Francisco, CA, United States
+267
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