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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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Very pleased with the quality and content on these t-shirts, we have bought several, and been very pleased. The Doxie decal was too cute for words!
Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap!
Only got ten percent of my total order and they had the nerve to say it was PayPal's fault. Funny, all my other transactions on PayPal go without a hitch. I do not recommend this company to by t-shirts from, busted tees is much better.
We apologize for any confusion regarding our previous response. Three of your four orders that were attempted on August 9,2017, were not processed completely and Teespring did not receive the funds. We are unable to void or refund the transactions due to each being incomplete. To proceed with having these transactions voided, please contact PayPal directly. The campaigns in which you were interested have been relaunched and you are welcome to resubmit your orders. For any additional questions, please reach out to our Customer Support Team again through http://teespring.force.com/NewCase?l=en_US Thank you.
I recently ordered two T-shirts with my company logo on them. One of the T-shirts printed on a ladies tank top came out wonderful. However a men's large V-neck T-shirt with the same design logo was printed very small along the chest printing area. Either the pictures are misleading on how big a logo can be (in pictures and the web designer), or Teespring printing people just messed up and didn't expand my logo enough. On the web designer tool online I made sure to put my logo to the limits of the printing area and I still have a logo with around 6 inches of blank space on both sides. So I'm not too thrilled about my T-shirt but the other one like I said was perfect.
We're glad that one of your items turned out great and we would be happy to offer assistance regarding your second item! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.
I ordered a couple shirts and after almost 2 months of not receiving it, I contacted customer service and Lilibeth and the team responded immediately. They did research on their end and was able to provide me an update on delivery of my order. Although I didn't receive it when we set a deadline, they were quick to give me a full refund. After receiving the refund, I finally got my order in the mail and informed Lilibeth to process payment again. Instead, they said it wasn't necessary due to the inconvenience. They truly valued me as a customer! I will order from them again. I did offer advice on shipping to Guam for future orders so it can be received in a more timely manner.
I was told by the 12 os september i would have the shirt i ordered we are the 15th and still nothing.not happy
We're sorry to heat that your order has been delayed in transit and we would be happy to help! Please reach out to our Customer Support team at http://teespring.force.com/NewCase?l=en_US Thank you.
It's been more than 2 weeks and I still haven't received my payout. US$$321.24 of which I requested a payout 17 days ago. The only explanation I get doesn't make sense and after asking them to review it, days ago, still now answer. I get the feeling they don't have the cash flow... Don't waste your time, money and energy trying to sell on Teespring.
We apologize for any frustration, as previously advised regarding this particular account, due to multiple violations of our policies, we are not able to proceed with your request for a payout. For further assistance, please email our Trust and Safety Team directly. Their email address is [email protected]. Thank you.
Luvd the design but the quality of the tee itself could be better. It won't last for years like most of my tees. Wash n dry very carefully always but not impressed after the 1st wash.
We sincerely apologize for any inconvenience and we would be happy to further assist you regarding your item! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
The product was larger than I thought. The customer agent Mark was courteous and quick to reply about return. I was surprised that a new one with smaller size will be given without returning the old one. Very impressed
Tshirts are of good quality but the prices could be lower. I like the variety of choices that there are in many different categories.
Received my hoodie last week just after expected arrival. But no T shirt as it was on a different order number but was expected by 8th September. Both were ordered at the same time and paid for together. I am paying £3.75 shipping on the heavy Hoodie and £7.99 on a single T Shirt. Not happy about 2 shipping charges for one purchase. My order numbers are 1a97aa183caa3894 and b7b3f4f2fc5fc422 can you look into this for me.
Thanks.
We apologize for any frustration and thank you for providing your order information. Your hoodie was custom printed within the EU, making shipping to the United Kingdom faster and less expensive. Tracking on your Tee that was custom printed in the US shows that it reached the UK on September 1,2017. If the item has not arrived by September 16,2017, please reach out to our Customer Support Team for further assistance through http://teespring.force.com/NewCase?l=en_US Thank you.
The clothes, phone cases are Great. The Customer Service is Excellent. Keep up the Good Work. Thank you for your help & quick response.
The service from the Teespring agents is excellent and quick. Any queries I've had with any of my orders were addressed timeously.
The international shipment options however are extremely limited. There should be a DHL or similar shipping option to allow tracking in country as well. Some of my orders have taken over 4 months to deliver and I still haven't received them.
We sincerely apologize that you have not yet received your items! We would be happy to offer a resolution right away, please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
I emailed on a Sunday night with a question about my order, and within 20 minutes I had an answer that was more helpful than I could have hoped for! The customer service rep took care of my issue right away, and she was just as responsive when I sent her multiple replies with questions. Great customer service!
Delivery was slower than I'm used to, but acceptable.
My issue was the fit of the RIDICULOUSLY ENORMOUS neck hole in my 2xl T-shirt.
The rest of the shirt fits as expected, but the neck opening is so HUGE that the shirt looks terrible. Is there some rule that men with broad shoulders must have a head the size of a beach ball?
Can't wear it.
This shirt will likely be worn as beat-around-the-house shirt a few times before I just throw it into the fire pit.
Disappointed.
We're sorry to hear that your item did not fit as expected! We would be happy to offer a resolution, please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.
I bought a shirt there and I ordered the wrong size, they sent me a different size for free. I am now going to buy more stuff from them for sure. Best store ever
They have so many funny T-shirts
However first order was lost, they were so kind when I contacted support team and gave me oportunity to choose another t-shirt which was send immediately and everything was so fast and easy and friendly!
The big question in the email I received inviting me to take this survey asked "Did you get it fast?" The short answer is "NO!" DHL is the worst! Three packages were "tendered" to USPS just a few hours shy of 6 days ago and still USPS does not even have them in their tracking system which leads me to believe USPS never really got them. I ordered items after these 3 packages that I already received! Where are my 3 missing orders?!
We apologize that your items have been delayed in transit and we would be happy to review your orders! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Just received my second order from TeeSpring... should NOT have made the second order; my first order was of POOR quality, and the second, FROM THE DOMINICAN REPUBLIC, is even worse! VERY poor material, average workmanship. That's it for me!
We apologize for any frustration and would be happy to assist you further! For a resolution regarding your unsatisfactory items, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Still havent got my orders... i know some stuff is going on state side right now, but my stuff was sent out before any hurricane hit the mainland... kinda bummed ive been waiting so long. First order placed Aug 1, second order placed Aug 7. A month for 2 shirts? I just got a pair of shorts from Germany and it came in 2 days. I know you gotta costum print them, but damn.
We're sorry for any delay! If your orders have not arrived by the delivery date that was originally advised, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
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Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry for any frustration, we have not been able to locate any history with Teespring associated with your information. If you have placed an order and need assistance, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. If you are a seller on Teespring, please reach out to our Seller Support Team via email at [email protected]. Thank you.