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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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I wasn't satisfied with the white frame around the picture. I thought the picture would fill the whole thing.
The sellers should have more of a secure feeling when selling with Teespring. Anybody reports a campaign they take it down, very very slow payouts. They take down the weirdest stuff and keep sending these copyright emails. Need to add more products, sublimated shirts and hats. Jackets maybe?
Let sellers buy their phone cases, towels, wall tapestries, socks, and etc at base price just like the shirts. Let customers reach customer service like the chat for sellers.
I love their packaging, not a whole bunch of branding, shipping was fast quality shirts even for the cheapest. But the base price is high if you go on Teezily all shirts are 5.36 at base price. But they don't let you buy at base price like teespring. If teespring let you buy at base price, side with sellers and add the suggested products. I wouldn't of moved. Also reaching the pricing discount having to have 100 sales in a month just to get a discount is stupid. If you are saying slowly and reach 100 just not in a month those little sellers deserve a discount especially since there are other platforms they can easily switch over to for a cheaper price. I also don't like I can't talk to anybody that's higher than the customer service for product suggestions. If I'm selling than that means I know what customers want. We make you money but on here they treat you like it's the other way around.
I did a good review before but is the secon wash on the hoddie and it turn terrible looks like if i bougth it at the dolar store. Im really dissapointed my son as well it was his bday gift and it turn out ugly
We apologize that you are not happy with the quality of your hoodie and would be happy to assist you further! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
I ordered a shirt from teespring that I really, really wanted. Received the item and I could immediately tell something just wasn't quite right. I contacted customer service and Gloria provided excellent customer service. She did everything she could to correct the order, but in the end, they sent me a shirt that was not correct -- and received a refund because they were unable to provide me with the right shirt.
I can only give them 2 stars because they swapped the shirt I ordered for another because they were out of the original one. I would have preferred they contact me first before doing that, instead of sending me a shirt and hoping that i didn't notice.
After reviewing your original inquiry, we truly apologize for the miscommunication! Though a unisex item was sent in error, our Women's Premium Tees are definitely still available. You are more than welcome to submit a future order for this garment and we will be happy to refund the shipping cost on your next order, due to the inconvenience. We're sorry again for the error, please reach out to our Customer Support Team for further assistance through http://teespring.force.com/NewCase?l=en_US Thank you.
Great product. Shipping a rip off. No discount for second item if different campaigns. This is not clarified anywhere on the website or on checkout. You will think your second item is cheaper, then your cc will get charged two shirts separately with full shipping fees per shirt.
I ordered Eurostars t-shirts, verey pleased to have them, and I will enjoy wearing them to upset Daily Mail readers!
Would be useful if the "sticky side" was on the front, so that the sticker can go on the inside of the car window. To save deteriation from weather wipers and screenwash.
This was not clear in the advert.
We're so sorry for any confusion! All designs on Teespring.com are created and advertised by individuals and, unfortunately, we are unable to control advertisements that are being run outside of our site. We do not currently offer car decals or stickers with clear backgrounds. On our site, the item is described a "sticker." For further assistance with your order, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Amazing website with cute sweater get most of my clothes from there! Pricing is reasonable and quality is amazing!
I ordered a xxl because the shirt was listed as running small. I would say it is 2 sizes small. The fabric feels cheap. My order was a gift, I am hoping she can at least wear it to sleep in. I would think twice before ordering again.
We are sorry to hear that the item did not fit as expected and we will be happy to help! Please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.
Their shipping is TERRIBLE! I bought two t-shirts a month ago and ive only received one of them. If you can help it, don't order from them!
We're so sorry that your order has not yet arrived! We would be happy to review your order immediately! Please contact customer support through http://teespring.force.com/NewCase?l=en_US Thank you.
I love my Yorkie decal. I immediately put on the rear window of my truck. The price was low and the shipping was fast. I will definitely be ordering from this company in the future.
Customer Service is impeccable. On one order a while ago I called because it never reached me and they resent the t-shirt immediately :)
I want to thank Teespring for their fabulous customer service. I'm an Australian customer and had to wait for a while due to shipping for a tank top I'd ordered. When it arrived the print on the front was incorrect and so I contacted Teespring customer service straight away. Within 15 minutes a customer service representative had contacted me and resolved the issue - offering me a free reprint. I cannot fault their customer service and the quality of the product (despite the mis-print) was great too!
Not satisfied with quality of shipping and tracking can't comment on product quality as I haven't got it yet
We apologize for any delay in receiving your item! For additional information regarding the shipping and tracking of your item, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
I was impressed by TeeSpring- overall I had an ideal transaction.
In particular I had VERY prompt customer service. It was extremely helpful and professional, as well. I definitely recommend buying from TeeSpring.
I'm not upset because I really just bought the shirts for charity but I can't wear mine because they run very very small. Also, the coloring on the light grey is not as shown in ad... in fact, lettering hardly shows up. Again, all good because the proceeds from sales went to Rockport Tx, victims of Harvey. Just know that you need to really size up when ordering.
We're sorry to hear that your item did not fit as expected and we would be happy to assist you with your order! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
I ordered four autism car window decals advertised on Facebook. The ones advertised look to be printed on clear material but the ones I received are on a heavy black material. The ones on Facebook look beautiful but the ones I got not so much. I am very unhappy. I emailed Teespring and they replied that they have no control over campaigns. I private messaged Autism Awareness but got no reply. Lesson learned.
We're so sorry for any confusion! All designs on Teespring.com are created and advertised by individuals and, unfortunately, we are unable to control advertisements that are being run outside of our site. We do not currently offer car decals or stickers with clear backgrounds. On our site, the item is described a "sticker." For further assistance with your order, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
I've tried calling, emailing and reaching out to partners. CAN NOT reach ANYBODY. I'm pissed. I paid $24.00 for a MUG. Don't waste your money... you won't get the product... at all.
We sincerely apologize that you have not yet received your mug and we would be happy to review the current status of your order! Please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.
I have a personal best with this company. I ordered a tee shirt 5 days ago, and in that time, I have received 37 e-mails with more offers, including a request for feedback on my order, even though my original order has not even shipped yet..
We sincerely apologize for any frustration. Email offers are sent for campaigns that have similar subject matter as the campaigns from which you have recently ordered. If you would like to stop receiving our emails, please scroll down to the end of the most recent email that you have received and click the "unsubscribe" link. For additional questions, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize that your item was printed differently than expected and we would be happy to review your order! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.