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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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I was very happy with the product. The size guide was perfect. Without the size guide I would have ordered the shirt too large. I needed it as a gift and paid for express shipping and received it in plenty of time.
Ordered a Chris Ramsey hoodie for my grandson.He was really excited to get it.
It cost $45.99 plus $3.99 for shipping. Was so disappointed. This was a $10 hanes sweatshirt with two little iron on decals on it. Thgey would probably come off after the first wash. Altho the site says 30 guarantee they would not refund my money. Only
Give a credit but they had nothing to order.Do not order from this site.
We ordered a Jake Paul Hoodie four our son for his birthday. We received the package yesterday. The hoodie smelt like a very toxic chemical and the paint was already flaking off. Put it in cold water and almost all th e paint dissolved off. Worst quality EVER. WOULD NOT RECOMMEND TO ANYONE
We sincerely apologize that your item was not printed correctly and we are happy to offer a resolution right away! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I've ordered several different items from teespring and I haven't been disappointed. Try it for yourself!
Overall very satisfied, just wished they specified what color the trimming was, the last shirt I ordered the trimming was in pink and I'm a male
The shirt that was sent to me was of the lowest quality I have ever seen. I asked for a refund but was denied. They said they would send my another shirt but never did, Avoid this company and their products!
We apologize for any frustration and we would be more than happy to review the status of your replacement item! Please follow up with our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
It's been over a week since the promised date of delivery and I've heard no news about the delivery whatsoever. I spent quite a lot on a jacket and all I got was disappointment.
Thank you for letting our Customer Support Team know that the item was lost in transit and we're so sorry for the inconvenience! Your replacement item is currently in production and will be delivered within 7 business days. For any additional inquiries, please reach out to us again through http://teespring.force.com/NewCase?l=en_US. Thank you.
Am impressed by the support team. I have been having trouble with my order due to wrong a address that I submitted.
But the Support team have been relentless in the pursuit to get another product for me.
Kudos.
I placed my order the end of July, paid them, the beginning of September I contacted them and told them I had not received my order they told me I didn't have an order... I sent them copies of my receipt and they said they had no record of my order but would fill it any way... a month later my order showed up VERY POOR QUALITY. I asked for my money back they denied it. DO YOURSELF A FAVOR DO NOT ORDER FROM THESE CROOKS!
We apologize for any frustration and appreciate you escalating this error to our Customer Support Team. We are more than happy to fulfill the order, offer a store credit, or issue a refund, whichever you prefer. We look forward to a reply to our September 18th email requesting confirmation of how you would like to proceed. Thank you.
Until now I ordered 3 t-shirts from Ozzy Man and a Breaking Bad one. The quality is pretty good, arrived a few days faster than expected.
$#*! website, ordered over 1 month ago and it still has not arrived. N E V E R order from here whatever you do, you will not get the things you pay for, just a money leeching crap website
We're sorry for any frustration, if your order has not arrived by the estimated delivery date, please reach out to our Customer Support Team for further assistance through http://teespring.force.com/NewCase?l=en_US. Thank you.
I have 5 different shirts with different sayings... first one I received is about 3-4 years old... still wearing it... so they hold up good!
Product looks great online, but is very cheaply made. Ink doesn't even go to the edge. Over-priced for what you get. Hope it lasts a couple of years.
We apologize that your are not happy with the quality of your item and we are always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Ordered the T-shirts from the UK. Paid extra to ship to the UK. The T-shirts never arrived. Thoroughly disappointed and I have had no reimbursement.
We sincerely apologize that your item has not arrived and we are happy to review the status of your order! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I have ordered many items from TeeSpring and have been satisfied with everyone so far. I even ordered the wrong size on my very first order and they were awesome, took the hoodie back and reprinted me the size I needed. Will continue to shop on this site :)
I chatted with a person online and was told I could position the lettering and design above it any way I wanted. What she didn't tell me was that the top of the design would be cut off! This shirt was a lower neckline and I wanted the design to sit right below the neckline on my chest. It was ruined because they cut off the top of the design. The material is too thin and was much smaller than the roomy look on the model. I even ordered a size larger to make sure it was roomy enough but it was not. I would have to go up two sizes and It still would not look like it did on the model. Very disappointed. Hoping I can stretch it while damp and hang on a rack to dry.
We're sorry for any frustration while designing your item! Helpful information on creating custom apparel can be found here: https://community.teespring.com/training-center/how-to-set-up-a-teespring-campaign/. If your item did not fit as expected, we are happy to assist you further, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
I ordered a sweatshirt from this company but was sadly sent the wrong one. After sending an email their customer support team sent back a speedy response and have sorted the issue within a matter of hours. I really couldn't fault them at all thanks to a lady named Jennefer
Second disappointment. Was very small. Said sweatshirt was slouchy but it is very tight. Probably will not order again.
We're sorry that your sweatshirt did not fit as expected and we'll be happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
We have bought several shirts and we love them and we have several for Christmas presents on order I can't wait to get new designs
Since I have found teespring, which was just this Spring of 2017, I cannot quit looking at the designs they have. I have found so many I want, & the prices are great! They also have been awesome with their guarantee policy, & quick response in communication when I had a problem! I can't wait to place my next order!
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry for any confusion, we utilize Screen Printing and Digital Printing (also called Direct To Garment or DTG) to produce our custom made items. Per the photos you have provided, the custom Hoodie was printed as requested and as shown on our site, however, we are happy to offer a courtesy store credit for the amount of your item. Please reply to the most recent email from our Customer Support Team to proceed. Thank you.