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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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I was expecting my order 2 weeks after ordering it (fairly reasonable), but it never showed up during my expected period. About 2 weeks after the promised ship date I got an email saying my order had shipped... but the tracking doesn't work/says the item is still at the original location. A month later and I'm still waiting on my shirt to be delivered. I'm really excited to support a great cause (SheLift), but honestly my experience with this company has not been great.
I am having a t-shirt quilt made for my daughter for her birthday and there were a few things I could not find on shirts that I really wanted on there. TeeSpring took care of that issue and the shirts look GREAT!
No phone number to contact them, everything done through email. Requested payout in June and I still can't get it! Teespring in my opinion is a scam and a waste of time!
They were super friendly and easy to deal with. My package was lost in the mail at no fault of their own and they immediately replaced the item without a hassle. Both products that were purchased are great quality and I will definitely be purchasing more from them. Thank you so much!
I'm a 143lbs male 5' 10". This was a medium t-shirt. After the first washing the shirt shrunk so much it no longer fits.
We're sorry to hear that your items did not fit as expected and we are happy to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Love the concept but would be better if Union Made shirts were offered. We should support USA union workers.
I was disappointed in the quality of this shirt, fabric was thin and scratchy compared to other Gildan T shirts I have purchased in the store. Overall happy with the design and service.
We apologize that you were not happy with the quality of your item! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I want to return and get my money back. These shirts are so small for the size I ordered. I waited so long and I was disappointed
We're sorry to hear that your item did not fit as expected and we are happy to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Never had any problems with the shirts from this company. Size, color, printing all are or have been as expected!
I would like a refund on my Long Sleeve Tee & if its possible to exchange my Hoodie to a bigger size. I would like to get the size that fits me. I ordered a Large Tee Spring Hoodie but It a little too small. I need a Extra Large Hoodie. Thank you
We're sorry to hear that your items did not fit as expected and we are happy to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
My shopping experience was great. Found the product I was looking for and purchased with ease. I received my purchase in less than a week.
Beware if buying from outside the US we had an extra 30% customs charges to pay on our order due to customs charges, and delivery was overdue by several days
We apologize for any frustration, for customers who order internationally, you may be required to pay additional fees for delivery, such as customs charges. For additional inquiries, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Love this shop. Never disappointed in anything i buy from then. Love the look and feel of yheye fabric. Will reccommend tjis company to any one.
Overall the service is excellent but customer support is the area that TeeSpring really excels. My query was dealt with swiftly and decisively. I will definitely use this site again. Top class.
I had a great experience with an incorrect order. I received my order incorrectly, it was not the color I ordered. Teespring was quick in their response to my concern and had a wonderful, FAST resolution for me. They did not rush me on another choice, but as soon as I made my new choice they had an excellent turn around time to have my new order placed. I have really enjoyed ordering items via Teespring.com and will continue to do so, due to their great care with my incorrect order.
It's been weeks of back and forth emails, AND STILL NO T-SHIRT! Horrible service! I'm not going to elaborate on this, but if you're reading this review... Heed my warning.
*Update - In reply to Teespring's reply, My product was NOT delayed in transit. Last night I was told by Teespring, "there was a production delay from the campaign you ordered from". This news comes 10 days AFTER I was to have received my product. Poor form, Teespring. (16 Sep 12:43The campaign has ended and your order is now being printed!)
We sincerely apologize that your order was delayed in transit and did not arrive by the estimated delivery date of September 30,2017, and hope that the shipping cost refund has posted to your financial statement. As previously advised, if the item is not delivered by October 10,2017, we will be happy to proceed with a resolution. Thank you.
I order a lot from this website and I absolutely love everything I get from them. Good quality, fast shipping, and beautiful work! Thank you Teespring for making my experience with you so awesome!
Great quality print! Great colors! I'll buy again, just a bigger size! Lol. I highly recommend teespring!
The hoodie I purchased was the right size, product was great quality, and super fast delivery. Thanks Teespring
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're truly sorry for any frustration, currently we provide Support via email and through our online chat. We are showing that the previous issue with your payout was resolved and your new payout request that was submitted on September 27,2017, is currently processing. For additional inquiries, please respond to the most recent email sent by our Seller Support Team. Thank you.