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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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The products were nice but very slow to print and ship. They say that its due to a campaign must be complete but i ordered this thru a youtube who should have these items in stock. Poor communication by the seller
I was contacted twice with a case number and it said someone would contact me. Still waiting. Your response did not attempt to direct me how you would resolve this.
If you are still in need of assistance regarding the sizing issue with your item, please reach out to our Customer Support Team again through http://teespring.force.com/NewCase?l=en_US.
I bought a tee shirt that was a "large." Only it wasn't. I have tried three times to get someone to respond to me to get it exchanged only to be ignored. I just want a refund now. I have bought from them in the past and it was great. Sadly they have gone down hill.
I got a I love my Grandkids to the Moon and Back T shirt and Hoodie - they are fantastic- I love them both and so do my Grandchildren! I have also had many people comment on how great they are when I am wearing either of them! What a wonderful way of being able to show the world how much my Grandkids mean to me!
The shirt in the picture was the same colors as I ordered, the print is not legible at all. Waste of 30 bucks. 10/10 paid 30 bucks for garbage.
We sincerely apologize that your item was not printed correctly! To proceed with a resolution, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
For the same price, it's better than great. The delivery was smooth and fast. The ordering process is straightforward and the offering is plentiful. I designed my own and the product has exceeded my expectation. I'd highly recommend you to check it out!
I had a problem where two shirts I ordered never made it to my mail box. I contacted Teespring as well as my local US Post Office as well as the US Post Office complaint line. The Post Office contacts were worthless.
I contacted Teespring with the information from the Post Office and the young lady I was in contact solve the problem by replacing both shirts. You dont find many companies like Teespring who believe in customer care.
There is such a variety of unique tees. I had a minor problem and they solved it immediately. Thanks TeeSpring for the quick feedback.
They are not only great quality t-shirts but they have quick shipping too. Their customer service is wonderful to work with. Will be using them again soon
I liked the offbeat designs and humor of the products. It was easy to order, my product came in just when they said it would and the product was what I actually ordered. So, all in all, a good thing.
Not only was were the products I received awesome and great quality, I am super excited to find other products to buy through them. It was easy, quick and great quality!
This donald countryman i do not want the 131.98 order please cancel it i ordered one shirt on my phone
Thank you for reaching out to us through Customer Support as well, we have cancelled your order as requested and your refund has been issued. For any additional inquiries, please reach out to us again through http://teespring.force.com/NewCase?l=en_US. Thank you.
So many of us hurting from Las Vegas sadness. Teespring and Vegas Strong tee-shirts, answered my question right away and weren't matter of fact. Robert displayed such understanding and Kindness! Thank you Robert!
I love the shirts I purchase from this company and I have made many purchases. The size, fit and material are fantastic and always arrives promptly. Never had to return anything.
I ordered a shirt that a favorite YouTube creator made. It was supposed to take about a week to get the shirt and at about week 3 I reached out to TeeSpring and asked for a refund. They refused and offered a Store credit.
The shirt finally arrived and the quality of the screen printing is horrible. I am a screen printer and would never allow something like this to leave my shop.
If you are looking for a quality screen printed shirt I would go elsewhere.
Now I have a crappy shirt and a Store credit to get another crappy one. I am just going to give my credit card company a call and pursue a chargeback reversal.
We're sorry to hear that you were not happy with the quality of the item that you have received. If you would prefer a refund instead of a store credit, please reach out to our Customer Support Team again through http://teespring.force.com/NewCase?l=en_US. Thank you.
The mug is great... just wondering where the two teashirts are? I am still hoping the items ordered are coming from different places, othwise we have a problem! Very happy with mug though
We're sorry for any confusion, mugs and apparel are shipped separately. For additional inquiries regarding the status of your items, please reach out to http://teespring.force.com/NewCase?l=en_US. Thank you.
Excellent quality, perfect fit just as a I wanted a little oversized but still my size, arrived in a fair time, highly recommended Teespring website!
This is the worst company! The womens t-shirts I ordered were all way too small. One of the shirts came in with no design on the front. I needed these shirts for an event and now we are short one. When I emailed about the problem they said they could send another shirt, but not guarantee I would have it by the event date. What good does that do me? I want a refund!
We apologize for the frustration! We would be happy to assist you with an appropriate resolution, please reach out to our Customer Support Team regarding a refund at http://teespring.force.com/NewCase?l=en_US. Thank you.
I was given a shirt that didn't even have the print on it! Who does that. And I paid for express shipping and still got it late. So I'll never use this company again. Absolutely ridiculous.
We are so sorry that your item was not printed correctly and we are happy to help right away! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
Guys really need to improve the quality of their products, my shirt came almost yellow instead of white, the quality of the material is very poor, I expected something better at least as seen in the photos.
We sincerely apologize that you were not satisfied with the quality of the item that you have received and we are happy to help! To proceed with a resolution, please reach out to our Customer Support Team, http://teespring.force.com/NewCase?l=en_US. Thank you.
The site is easy to navigate through, but when you say you have 10% or more off on a purchase I dont see much of the difference. The shipping cost pretty much just took over my percentage off. Its expensive to order from this site. Yea the designs are cool and I have ordered plenty of shirts and even a phone case. But I have found other funny designs elsewhere that are much less $ and for free shipping. Something that this site might want to consider.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry for any confusion, we collect orders during the time that the campaign is available and begin production on each custom-made item once the campaign has ended. For any questions regarding your order, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.