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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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I order 5 different t-shirts and the all super cheap quality and the fitting is horrible. I as for a return on one of the t-shirts and never heard back from them. Im very disappointed
Did you really use the word "warrior" when referring to people with a fibromyalgia diagnosis? Thats the equivalent of me starting a support group for those unfortunate gladiators with a stumped toe.
I have bought several items over the years always enjoy my custom made items. Nice selection of many items.
I love the variety they have and that you can find something with your name on it. Great quality and excellent fit.
I order my own design and they delivered it on time. It was great, with the right color hoodie, and great quality. Keep up the good work.
I have rescued two GPs and can never find anything to display my favorite breed. Thank you for offering it. Im sharing your website with friends.
Products ordered were good value, good quality and good print I will be buying from this company again for myself and as gifts- sizing good too
There shirts are of good quality and if you have any issue with an item their customer service is fantastic!
I have ordered from here a few times and have always been very satisfied. Great products and quick delivery.
Order was made on October 3rd, took a week to ship it (which is fine, I imagine it had to be printed), as of today have not received it yet. Paid a shipping fee and a separate "handling" fee (those are the same things, just put them together) which totaled over $13. First class USPS to Canada is about $6, which is definitely what this looks like, so shipping cost is twice what the real cost is.
Stupidest thing is they can tell it didn't arrive, their site has tracking on it that shows it hasn't been delivered, but they still sent a survey asking about the quality of the product being ordered. Since I don't have it I guess it's pretty bad right? In that survey they ask you to write a review, but limit you to 255 characters, so I guess they don't actually care too much.
Thing is I bought this only to support someone I watch on Youtube, so regardless of the horrible quality of service and process from TeeSpring, hopefully that person still got a fair cut of what I paid, and I'm happy that I'll eventually get something. But as far as any other order I may need in the future, I will stay far away from TeeSpring.
We're sorry for any frustration, if you have not received your item by the estimated delivery date, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
You will be chsrged with custom charge 13 pounds. They never warn you about this. Why would someone be paying custom charge on a hoodie or shirt? I buy from all over the world never happened to me
Quality of print is rubbish and sticky. Very strong smell on the material. Had to put into wash straight after receiving. Print on hoodie got more sticky afterwards
Print on shirt is a bit better.
Won't be buying again. Please buy from a company in the UK or Europe this comes from America and gets too expensive in the end. I ended up paying 60 pounds all together in the end.
We truly apologize for any frustration, customers who order internationally may be required to pay additional fees for delivery, such as customs charges and we are not able to predict or prevent these fees. If you are unhappy with the item that you have received, please reach out to Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Wrong size. Couldnt read the lettering. Waited forever. Their tech even after seeing a picture of product said it was fine. Their PR woman GLORIA ONLY ONE WHO TRIED TO HELP. AFTER 4 emails. Omg. Highly advise still clear of this rip off company!
We're sorry to hear that you were not happy with your item! If a resolution has not been provided as of yet, please reach out to our Customer Support Team again at http://teespring.force.com/NewCase?l=en_US. Thank you.
The sizing is off. I order a 2xl for my husband he like his shirts baggy. The 2xl fits more like a xl. The quality of the shirt is great and I would order more from Teespring but I will keep the sizing in mind..
Love the one tee I ordered for a friend and he was very happy. I have already started Christmas shopping! Great quality for the price. Will order most of my tees from here going forward.
Was charged 11.99 delivery charge and I already paid for delivery not happy at all and I'm still waiting on 1 more pillow
Back in September I ordered hoodie from them for $55, maybe more, and they didnt even send it in the right color. They sent me a gray and white one instead of a black and white one. I didnt pay that much money to get the wrong product. Also, their business is trash now anyway since they are now selling shirts that promote rape.
We sincerely apologize that you have received an incorrect item and we are always happy to offer a resolution. Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Regarding the unacceptable design that was recently uploaded then removed from our site due to blatant violation of our policies, no sales were made of this item and we take these matters very seriously. For additional information regarding our Acceptable Use Policy, please review the following information: http://answers.teespring.com/customer/en/portal/articles/2392293-acceptable-use-policy Thank you.
I truly love this site and their products. I have never had an issue with a shirt yet. I highly recommend this site to anyone who loves quality in a teeshirt! :)
Our shirts and mugs had beautiful photo of our friend who passed away. Tee-spring helped us raise money for the funeral. I really live this company. They shipped early too!
Still waiting on the last item of my 6 item order... sizing calculator definitely needs to be adjusted, it appears different manufacturers are used even when ordering all from the same seller. Sizes fit different when ordering from same seller... materials are different as well... very expensive shipping for within north america. Still waiting on customer service to address my issue. Only 2/5 items fit/are acceptable currently. Will probably cost me quite a lot to ship back sizing errors even when I exaggerated my physical stature to account for how I like my clothes to fit. Will write another review in a month or two when all is said and done... currently 2/5 stars
We're sorry to hear that your items did not fit as expected. If you are still in need of a resolution, please reach out to our Customer Support Team again through http://teespring.force.com/NewCase?l=en_US. We are always happy to help!
I will give five start if they include hats and legging and other product in their product catalog. Lower your base cost so the seller can sell easily
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize that you are not happy with your items and we would be happy to provide a resolution! Please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.