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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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NEVER GOT MY ORDER, NEVER GOT MY ORDER, NEVER GOT MY ORDER, NEVER GOT MY ORDER, NEVER GOT MY ORDER, NEVER GOT MY ORDER, NEVER GOT MY ORDER, NEVER GOT MY ORDER, NEVER GOT MY ORDER, NEVER GOT MY ORDER, NEVER GOT MY ORDER, NEVER GOT MY ORDER,
I have not received my shirt
I have not received my shirt
I have not received my shirt
I have not received my shirt
How can I give a review when I haven't received my shirt
We apologize for any frustration with the timing of receiving our survey, we always appreciate your feedback and you are welcome to review items after they are received. Thank you.
The T-shirt was good quality and the printing was clear and clean. Good fit also. I have ordered from Teespring before and will not have a problem ordering from them again.
The print on the back of the hoddie was small. I would have lijed it to cobe aleast half of the back as shown on the photos
We sincerely apologize that your item was not printed correctly. To proceed with a resolution, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I got a wrong fit but right size and they sent me a replacement asap! Good guys! Alot of similar businesses like this have a no return policy but teespring has a fit-satisfaction policy which really paid off for me, because my shirt qualified, as it was not the length stated. All I had to do was submit pictures!
The idea to print out your own design for a fair price is great. My concern with the many orders ive placed is that quality control need to be stepped up. Ive gotten shirts with the logos not centered or just not pressed on the shirt properly. My other gripe is the selection of clothing. I have no clue which to order cause 90 percent of the time nothing fits as it should and some of the stuff is not wearable after a few washes. With all that being said i do appreciate the services to at least get an idea on how its going to look before i take it to a shop that has better selection of garments. P.S. You should consider a premium option for your services, i think your bring a lot more buisness your way. Thanks
I have purchased several of your shirts. Recommend that you switch to the next heavier weight shirts. Cool designs but shirts need to be better quality. A good t shirt becomes a favorite because of the weight and feel and consequently gets worn a lot for many years. I have favorite shirts that I have been wearing for 15 plus years. Thin ones quickly get misshapen and end up at the bottom of the pile never getting worn.
My shirt arrived very quickly and was excellent quality. The lettering and colors exceptional. J would gladly order frokm them again.
My three case #s for the same issue and that would be an inability to log in due to "Two-tier token" whatever that is. The first one is 36 hours old so out the window is the 24 hour response time. The other two are follow-ups worded differently in effort to maybe garner some attention but alas, nothing. I am a seller, meaning, someone who has what they call "campaigns" going. 5 of them to be exact. I'm new to this whole adventure doing it on the side and had hoped to work on it over the weekend but guess what? The weekend is now over and I have not been able to do one thing. Will be looking at other on demands sites.
We're sorry for any frustration! For additional assistance, please reach out to our Seller Support Team via email through [email protected]. Thank you.
I orders a large T - a 3x long sleeve and a 3x hoodie. The 3x are good heave shirts. True size. The Large T is thin and seems to run real small like it may be a woman's. I did not see a return policy in the bag.
I recently t -shirt for my husband, it arrived too us in a very short time after I ordered and we live in Alaska, usually merchandise takes a little longer for here in Alaska. Great quality. True to size. My husband loves his shirt. Thanks so much I would definitely recommend everyone to buy from teespring.com, Thanks, Gail L.
I ordered the wrong size sweatshirt and Teespring replaced it for free. Cant beat that! Will definitely buy from them again..
Their policy states: "If, there is an issue with the order you receive, please click the "Contact Us!" button below. One of our representatives will be happy to help make things right within 30 days of receiving your order."
However, all they would do is give credit towards something else rather than allowing me to return and get a refund on something that is useless.
We apologize for any frustration, if you are not able to utilize the store credit that we have offered, please follow up with our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
The customer service is great and they have a awesome response time for your questions and concerns! Will purchase from them again!
Read this before purchasing anything from this website. If you live in the uk, dont spend over £15 or you will be charged
We truly apologize for any frustration, customers who order internationally may be required to pay additional fees for delivery, such as customs charges and we are not able to predict or prevent these fees. For additional inquiries, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I have bought from Teespring before and they've been good. But the last occasion was an unmitigated disaster. I ordered a Teeshirt for my daughter's birthday. It arrived shortly before her birthday (timing good), the print quality on the shirt was good, but the seam at the arm had a huge gap (4" or 10 cm) long. It was too late to send it back and get a replacement so a very disappointed daughter and I was not exactly pleased, either. Next time I'll leave plenty of time to return and get a replacement!
We're so sorry to hear that your item arrived damaged! If you not yet received a replacement item or resolution, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I paid extra for the tshirt to be shipped to the UK only to find that once they were in the UK I had to pay a further £15 tax. This really should have been paid by the sender.
We truly apologize for any frustration, customers who order internationally may be required to pay additional fees for delivery, such as customs charges and we are not able to predict or prevent these fees. If you are unhappy with the item that you have received, please reach out to Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Love it, great shirt. I ordered it because i want to show my support for standing not knealing for our anthem
I've enjoyed all of the shirts and even my latest purchase - a hoodie - from Teespring. They are great quality and the ordering process is easy. They do a great job of shipping and living in semi-rural south central Alaska I can rarely say this about online entities!
Ordered an xlarge T-shirt size and it fits like a medium size t-shirt. Very disappointed because it specifically states the shirt can shrink when washed. My roommate washed it not realizing I wanted to send back and it got a little smaller.
We're sorry that your item did not fit as expected and we are happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry for any inconvenience, for assistance regarding the status of your order, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.